CCIE Collaboration Engineer
Contract Corp To Corp
Contract W2
3 Months
Hybrid
$80 - $120/hr
INSPYR Solutions
Fitment
Dice Job Match Score™
🫥 Flibbertigibetting...
Job Details
Skills
Summary
Job Title(s): CCIE Collaboration certified engineer
Duration: 3 months
Location: 100% remote
Pay Rate: Between $80 to $130 hourly
Work Authorization: Authorized to work in the US without the need for sponsorship.
Role Overview:
We are looking for a CCIE Collaboration Certified Engineer to lead a Webex Contact Center transformation. The candidate must have deep, hands-on expertise in Cisco Webex Contact Center (WxCC) — covering migration, IVR/ACD routing, and flow development — combined with strong Unified Contact Center Enterprise (UCCE) experience in large-scale environments.
Level: Senior / Lead Engineer with a proven track record across the full contact center delivery lifecycle: design, implementation, and migration of enterprise cloud solutions. Approximately 10 years experience, 3+ years hands-on.
Skills:
Required:
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients'' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at .
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities
Duration: 3 months
Location: 100% remote
Pay Rate: Between $80 to $130 hourly
Work Authorization: Authorized to work in the US without the need for sponsorship.
Role Overview:
We are looking for a CCIE Collaboration Certified Engineer to lead a Webex Contact Center transformation. The candidate must have deep, hands-on expertise in Cisco Webex Contact Center (WxCC) — covering migration, IVR/ACD routing, and flow development — combined with strong Unified Contact Center Enterprise (UCCE) experience in large-scale environments.
Level: Senior / Lead Engineer with a proven track record across the full contact center delivery lifecycle: design, implementation, and migration of enterprise cloud solutions. Approximately 10 years experience, 3+ years hands-on.
Skills:
Required:
- CCIE Collaboration certification
- Cisco Webex Contact Center (WxCC) — IVR/ACD flow development, migration, Webex Control Hub
- Unified Contact Center Enterprise (UCCE)
- SIP call routing and RTP/media path troubleshooting
- Enterprise live-agent handoff and orchestration
- True Lead experience with solutions experience
- Health care experience is preferred
- CUCM and PSTN/carrier connectivity
- Diagnostics and monitoring (CDRs, Control Hub metrics)
- ITIL-based change management
- Tier-2 support for mission-critical voice environments
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients'' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at .
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10228513
- Position Id: 26-157495
- Posted 3 days ago
Company Info
As a leading expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our tailored offerings include a wide variety of professional services, project solutions, managed services, and talent resources, all bolstered by our strategic partnerships with cutting-edge technology services. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities.
Create job alert
Never miss an opportunity! Create an alert based on the job you applied for.Similar Jobs
It looks like there aren't any Similar Jobs for this job yet.
Search all similar jobs