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UX/UI Designer

U.S. Tech Solutions Inc.

•

Englewood, Colorado, USA

Contract

We are looking for a talented Senior UX/UI Designer/Developer with expertise in AWS Connect to join our IT team. In this hybrid role, you will be responsible for designing, developing, and implementing seamless, user-centered solutions for call center operations and customer-facing tools. You will leverage your deep knowledge of AWS Connect to create high-quality experiences for both agents and customers, optimizing customer journeys and streamlining agent workflows. The ideal candidate will hav
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Posted 9 hours ago

Workplace Operations Coordinator

Infotree Service Inc.

•

New York, New York, USA

Contract

Role: Workplace Operations Coordinator Location: New York, NY Duration: 12+ Months Job Description: The Workplace Operations Coordinator will assist in facilitating the daily operations of an ongoing delightful experience for all employees. They will provide consistent workplace related operational support and assist in maintaining an inclusive and safe environment for client s employees. About You You are an individual who possesses a strong ability to successfully prioritize and execute tasks/
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Posted 30 days ago

Software Support Specialist II

Sheltair Aviation

•

Fort Lauderdale, Florida, USA

Full-time

POSITION SUMMARY: The Tier II Software Support Specialist is a crucial member of the IT support team, responsible for providing advanced technical assistance to end-users within the organization. This role involves troubleshooting complex software and hardware issues, resolving technical challenges, and ensuring the smooth operation of IT systems. The Tier II Software Support Specialist possesses a deep understanding of IT infrastructure, applications, and network configurations, allowing them t
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Posted 7 days ago

Escalation Engineer

The HT Group

•

Austin, Texas, USA

Full-time

About the Job: The Escalations Engineer is the highest tier for support issue escalations. This is a significantly impactful role on the support team because Escalations Engineers are expected to resolve issues that are beyond the knowledge or expertise of the TSR and TSA staff. EE s will interact with customers, successfully manage their expectations and frustrations throughout the issue resolution process, at times managing multiple different issues simultaneously. The issue management process
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Posted 21 days ago | Updated 13 hours ago