zendesk jobs

Zendesk Platform Optimization Specialist - Remote

Remote or Kansas City, Missouri

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Today

RESPONSIBILITIES: Kforce is looking for a Zendesk Platform Optimization Specialist for a remote, short-term contract opportunity. Responsibilities: * Conduct a comprehensive review of Wave's Zendesk configuration, including workflows, automations, triggers, macros, and ticket lifecycle management * Evaluate queue structure, routing logic, and ticket categorization to ensure they support efficient case management and operational visibility * Identify configuration gaps or inefficiencies contribu

Contract

$55 - $60 hourly

System Administrator

Remote

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3d ago

Title: System Administrator Location: Remote ( Must be in California) W2 only ( No c2c please) Must have US experience This contractor role will focus on operations and troubleshooting for first- and third-party enterprise systems, including Google Workspace, Slack, and Zendesk as well as internally-built productivity tools. Responsibilities: Monitor operational Slack channels and respond to support requests from end users and IT support Agents. Triage, investigate, and resolve requests that

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Contract

55 - 60

IT System Administrator

Nashville, Tennessee

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3d ago

Job Position : IT System Administrator Job Location : Nashville, TN (Onsite) Job Duration : 6 Months Job Description : Customer Service & User Support: Strong interpersonal skills to assist users with system-related inquiries and ensure timely resolution of requestsCross-Functional Collaboration: Experience working with multiple teams, including application coordinators, trainers, and QA personnelProfessional Documentation & Reporting: Ability to clearly document system changes, maintain logs,

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Contract, Third Party

$20 - $30

Sr Software Engineer

San Jose, California

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4d ago

Job Title: Sr Software Engineer Location: San Jose, CA(Onsite) Duration: Long term contract Overall 10 Yeras in IT 8 years of hands-on software engineering experience with production system development. 5+ years of coding experience in Java, Python, or Go. 5+ years of Experience in building and shipping production-grade automation services. 5+ years of Experience in API development experience (REST/gRPC, versioning, authentication/authorization, documentation). 5+ years of Experience with eventd

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Third Party, Contract

Depends on Experience

Service Desk Personnel in Nashville TN Onsite

Nashville, Tennessee

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2d ago

We are looking for Service Desk Personnel in Nashville TN Onsite. Please read the job description below and let me know if you are interested. Position: Service Desk Personnel/System Admin Location: Nashville, TN (Onsite) Duration: 6+Months Contract Interview Process: Virtual/In-Person Req ID: 65698 Job Description We are seeking a Service Desk Personnel / LARS Support Specialist to support application administration and operational functions for the Licensure and Regulation System (LARS) and a

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Third Party, Contract

Depends on Experience

Systems Administrator

Remote

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3d ago

My name is Gaurav and I''m a Sr. Technical Recruiter at First Tek. We are currently sourcing candidates with the following skills. Kindly forward your resume if interested, do share with your friends and colleagues as well. Job Title: Systems Administrator Client: Major Entertainment Company Location: Remote Duration: 6-month Contract This contractor role will focus on operations and troubleshooting for first- and third-party enterprise systems including Google Workspace, Slack, and Zendesk as

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Full-time

Depends on Experience

Business Analyst (Mid-level)

Remote

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2d ago

Title: Business Analyst (Mid-level) Location: Remote Hire Type: Contract Job Description: Job Summary: We are seeking a Senior Business Analyst with strong experience in call center operations, process improvement, and technology modernization. The ideal candidate will analyze current customer support workflows, identify operational inefficiencies, gather business requirements, and recommend process and technology enhancements to improve customer experience, service quality, and operational ef

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Contract

Depends on Experience

Linux Support Team Lead

Dunwoody, Georgia

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Today

Join a globally distributed technology platform powering international digital transactions and seamless customer experiences across hundreds of markets. This Technical Support Team Lead role is critical to maintaining platform stability and service quality, overseeing a team responsible for resolving complex production issues and supporting high-volume, customer-facing systems. You'll lead from the front-driving incident management, refining support processes, and ensuring consistent SLA perfor

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Full-time

$90000 - $115000

Application Support Engineer

Mason, Ohio

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10d ago

Job Title: Application Support Engineer Location:Mason, OH Duration: long term Job ID:4CI -76 Required Qualifications: Experience in technical support leadership or team coordination Cloud or SaaS application support experience Automation and self-service support tools exposure Experience in multi-vendor or global support environments Application Support experience (69 years, advanced level) Incident Management, Problem Management, Change Management Strong troubleshooting of hardw

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Full-time, Third Party

Depends on Experience

Technical Customer Support / Downtown Dallas / Onsite

Dallas, Texas

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Today

We're working with a fast-growing SaaS company in downtown Dallas that is building a modern AI-driven Video Surveillance as a Service (VSaaS) platform. This is a fully onsite role (5 days/week) where you'll step into a hands-on Technical Customer Support position supporting enterprise-level clients and working closely with cloud, product, and engineering teams. This is a full-time opportunity focused on someone with 3-5 years of experience who is strong technically and wants to grow within a hig

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Full-time

$80000 - $100000

Service Desk Personnel

Nashville, Tennessee

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Today

This role is NOT focused on tech-based helpdesk tickets. Our team is not responsible for hardware or connectivity issues or general desktop support. This role is more closely aligned to a system administrator role, and all prior experience should be based on system administration of an application or program. Candidates with only hardware-based help-desk experience will not be considered. Position Summary: Under general supervision, the LARS Support Specialist is responsible for maintaining the

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Full-time

Depends on Experience

Security Engineer / IT Support / Grapevine TX / Hybrid

Grapevine, Texas

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Today

A technology startup in the Grapevine, TX area is building a next-generation platform that blends software, hardware, and AI-driven capabilities to support real-world monitoring and operational intelligence. They are currently seeking an IT Support & Security Engineer (Automation & AI) to join their team. This position will be heavily hands-on, responsible for owning internal IT support while also playing a key role in cybersecurity operations, compliance efforts, and automation initiatives. The

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Contract

$55 - $70

Client Technologies Customer Support Technician

Tallahassee, Florida

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10d ago

Description/Deliverables The Department''s OIT is seeking the services of an experienced Client Technologies Technician. The Candidate will be required to successfully complete tasks in relation to the Scope of Work defined in Section 2.3. 2.3. Scope of Work/Job Characteristics The Client Technologies Technician will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows: Provide Tier 1 software, hardware, and network-

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Third Party, Contract

28 - 32

Content Editor - Gaming

Redmond, Washington

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Today

RESPONSIBILITIES: Kforce has a client in Redmond, WA that is seeking a Content Editor - Gaming. Summary: This role will support Player Care organization by delivering help content and self-service resources that guide users through gameplay issues, account management, and technical troubleshooting. They will own the strategy, quality, and day-to-day management of our help site, which is a critical destination for players navigating our games. Content Management & Editorial: * Own the end-to-end

Contract

$43 - $46 hourly

Quality Assurance Tester

Newburgh, New York

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Today

Description Candidates must have more than five (5) years of hands-on experience with large, complex ADMS/OMS environments, preferably GE V ADMS v3.11 or higher. This experience must include planning, developing, and implementing test strategies and plans, as well as creating and executing comprehensive test cases. We need a contractor to assume the responsibilities of an QA Test Lead for OMS (see attached job description). Coordinate with the development team, business analysts, and product/b

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Contract

USD 40.00 - 49.50 per hour

Lead Engineer - Critical Environments

Colorado City, Texas

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Today

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new in

Full-time

Application Engineer, Injection Molding

Denver, Colorado

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Today

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is seeking a driven and technically-minded Application Engineer, Injection Molding to join our team. In this role, you'll b

Full-time

Application Engineer, Injection Molding

North Bethesda, Maryland

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Today

Full-time

Application Engineer, Injection Molding

Lexington, Kentucky

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Today

Full-time

Application Engineer, Injection Molding

Los Angeles, California

•

Today

Full-time

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