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Tier 2 Technical Support Specialist (Zendesk)

NexTech Solutions

•

Memphis, Tennessee, USA

Full-time

Tier 2 Technical Support Specialist (Zendesk) Location: Memphis, TN (Hybrid ? Tue?Thu onsite, Mon & Fri remote) Employment Type: Full-Time or Contract-to-Hire Overview A growing technology company is seeking a Tier 2 Technical Support Specialist to join its customer success team. This role is ideal for someone with strong hands-on experience using Zendesk and a passion for helping external customers solve technical challenges. As a critical member of the support organization, you?ll troubles
Posted 33 days ago | Updated 5 hours ago

Security Technologist 2

Aditi Consulting

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Remote or Redmond, Washington, USA

Contract

Payrate: $50.00 - $55.00/hr. Summary: The Security Technologist will assist with conducting vendor risk assessments. This role works closely with colleagues and cross-functional partners, helping to ensure that vendors meet organizational and regulatory requirements. The role will also involve creating data flow diagrams to illustrate vendor connectivity with our environment. Responsibilities: Conduct Vendor Assessments: Assist in gathering and reviewing vendor due diligence documentation (e.g.
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Posted 6 days ago | Updated moments ago

IT SUPPORT SPECIALIST BANKING APPLICATIONS

Conquest Technical Associates, LLC

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New York, New York, USA

Full-time

PERMANENT FULL TIME JOB LOCATION: NYC ON SITE LOCAL CANDIDATES TO NY / NJ ONLY NO SPONSORSHIPS SUPERVISORY EXPERIENCE A+ BANKING APPLICATION SUPPORT EXPERIENCE RESPONSIBILITIES Manage KACE ticketing system (Assign, review and analyze tickets)Provide first-line support (Level 1) for desktop applications (e.g., Microsoft Word, Excel, Outlook, PowerPoint) and Banking applications (e.g., Summit, Montran)Work extensively with end usersSupport Windows workstations (10 and 11)Support our Windows Server
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Posted 16 hours ago

Junior OneTrust Engineer

Revature

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Remote

Full-time

About the Role: We are seeking a proactive and detail-oriented Junior OneTrust Engineer to support and enhance our privacy and compliance operations. The ideal candidate will have foundational experience with OneTrust and Zendesk, and a keen interest in privacy program management, data subject rights (DSR) workflows, and risk mitigation. This role plays a key part in optimizing operational processes, identifying high-risk areas, and helping to build scalable solutions. Familiarity with key priva
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Posted 2 hours ago

Senior IT Support Specialist

Abacus Group

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New York, New York, USA

Full-time

Our client is a bank. They seek a Senior IT Support Specialist to join their Manhattan, NY office. Responsibilities Manage the ticketing system by assigning, reviewing, and analyzing ticketsProvide first-line support (Level 1) for desktop and banking applicationsWork extensively with end users to answer questions or escalate issuesSupport Windows workstations and Windows server environmentGenerate and submit Helpdesk KPI and KRI reportsAutomate Helpdesk tasks using scripts, including PowerShell
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Posted 6 days ago | Updated 6 days ago

Service Desk Technician-- Local to DMV only

Digitek Software, Inc.

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Washington, District of Columbia, USA

Contract, Third Party

One of our clients is looking for the position of Service Desk Technician based on following skills: Hybrid position - will require on-site reporting to OCIO office The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the OCFO and its vendors. This position serves as the first point of contact for troubleshooting hardware and software pr
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Posted 14 days ago | Updated 13 days ago

Service Desk Technician

TriosysIT Inc.

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Washington, District of Columbia, USA

Contract, Third Party

The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the OCFO and its vendors. This position serves as the first point of contact for troubleshooting hardware and software problems. Duties & Responsibilities: a. Respond to service requests and service incidents reported by OCFO staff via phone, email, or web portal. Ensure information is
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Posted 19 days ago | Updated 1 hour ago

Jr. IT Support Specialist

ConsultNet, LLC

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Provo, Utah, USA

Full-time

Jr. IT Support Specialist Provo, UT 6-12 months contract work Approximately 20 hours per week (part-time) $19 to $22 per hour DOE Job Description: Jr. IT Support Specialist We are seeking two part-time Jr IT Support Specialists to assist with a workstation upgrade project at a Provo worksite. This hands-on role involves supporting the transition from Windows 10 to Windows 11 across multiple locations. Key Responsibilities: Provisioning and deploying new workstations Replacing and upgrading e
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Posted 8 days ago | Updated 5 hours ago

Jr. IT Support Specialist

ConsultNet, LLC

•

Provo, Utah, USA

Full-time

Jr. IT Support Specialist Provo, UT 6-12 months contract work Approximately 20 hours per week (part-time) $19 to $22 per hour DOE Job Description: Jr. IT Support Specialist We are seeking two part-time Jr IT Support Specialists to assist with a workstation upgrade project at a Provo worksite. This hands-on role involves supporting the transition from Windows 10 to Windows 11 across multiple locations. Key Responsibilities: Provisioning and deploying new workstations Replacing and upgrading e
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Posted 8 days ago | Updated 5 hours ago

Professional Services Manager

GDH

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Remote

Full-time

Job Description: Our client is seeking a Professional Services Manager to join their team. This role is pivotal in leading customer care and solutions management teams, ensuring exceptional delivery service and customer experience throughout the lifecycle of the companys clients. The ideal candidate will be a strategic leader with a robust background in SaaS service environments, possessing a deep understanding of customer success dynamics and operational efficiency. This is a fully remote role
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Posted 3 days ago | Updated 3 days ago

Desktop Support Analyst

Robert Half

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Chicago, Illinois, USA

Contract

Description We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. In this long-term contract role, you will provide technical assistance to users, ensuring smooth operations and efficient problem resolution. This is an excellent opportunity for individuals with strong communication skills and a passion for delivering exceptional support. Responsibilities: Record detailed information about reported issues, including root cause analysis and resolutions, in th
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Posted 9 days ago | Updated 2 hours ago

Sr. Network Engineer

Balin Technologies LLC

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Santa Ana, California, USA

Contract

Hi, Job Title: Sr. Network Engineer Location: Santa Ana, CA - Need to be local candidates Job Description: Support LAN and WAN (SD-WAN)Support Internet Circuits OutagesConfigure and Support VOIP and eFaxSupport Switches, Access Point and other physical hardwareMonitoring Network for any outages, slowness on networks via Zendesk (support ticketing platform) and Logic Monitor (Network monitoring solution) and respond to itWork with end users for any Network, VoIP or eFax related issuesCall store m
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Posted 27 days ago

Associate, Infrastructure Engineer I

Bank Of New York Mellon

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Remote or Berwyn, Pennsylvania, USA

Full-time

Associate, Infrastructure Engineer I At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top hom
Posted 5 days ago | Updated 5 hours ago

Enterprise Sales Representative

Kforce Technology Staffing

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Pennsylvania, USA

Full-time

RESPONSIBILITIES: Kforce is working with a local Pittsburgh, PA based client in search of an Enterprise Sales Representative. Summary: The client is eeking a highly motivated Enterprise Sales Representative to join a dynamic sales team. This role focuses on identifying and developing new business opportunities within enterprise-level accounts, selling a suite of data quality and audience targeting solutions. The position requires a consultative sales approach, strong B2B/B2C sales experience, a
Posted 5 days ago | Updated moments ago

Service Desk Technician

TriosysIT Inc.

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Washington, District of Columbia, USA

Third Party, Contract

Duties & Responsibilities: a. Respond to service requests and service incidents reported by staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts
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Posted 19 days ago | Updated 1 hour ago

IT Service Desk Support Lead / Telecom / Alpharetta, GA

Motion Recruitment Partners, LLC

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Alpharetta, Georgia, USA

Full-time

This company is a leading provider of solutions in the telecommunications industry. They create an IOT platform used to manage connectivity for cellular devices and just partnered with one of the largest Telecom companies in the United States. Due to this, they are looking for a seasoned Operations Support Lead who can join them full-time in their Alpharetta office 3 days per week. This role will be client-facing and be responsible for handling all global customer support in addition to T2 softw
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Posted 60+ days ago | Updated 1 hour ago

Healthcare Operations Contact Center Manager - Remote

Gainwell Technologies LLC

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Remote or Houston, Texas, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary We are seeking a dynamic and results-driven Contact Center Manager to oversee daily operations and play a critical role in impl
Posted 6 days ago | Updated 1 hour ago

Healthcare Operations Contact Center Manager - Remote

Gainwell Technologies LLC

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Remote or Austin, Texas, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary We are seeking a dynamic and results-driven Contact Center Manager to oversee daily operations and play a critical role in impl
Posted 6 days ago | Updated 1 hour ago

Healthcare Operations Contact Center Manager - Remote

Gainwell Technologies LLC

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Remote or Dallas, Texas, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary We are seeking a dynamic and results-driven Contact Center Manager to oversee daily operations and play a critical role in impl
Posted 6 days ago | Updated 1 hour ago

Help Desk Support Specialist (3-Month Contract)

Motion Recruitment Partners, LLC

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San Francisco, California, USA

Full-time

We're working with a fast-growing, innovative AI company that's in search of a Help Desk Support Specialist to join their internal IT team on a 3-month contract. This is a hands-on, employee-facing role where you'll be the first line of support, helping staff across the company stay productive and connected. If you're someone who thrives in a collaborative, fast-paced environment and enjoys solving technical issues with a customer-first mindset, this could be a great short-term opportunity. Wha
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Posted 60+ days ago | Updated 1 hour ago