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AI Business Transformation Analyst

Navy Federal Credit Union

Hybrid in Pensacola, Florida • Today

Navy Federal Credit Union

Job Details

Skills

Investments
Leadership
Decision-making
Collaboration
Procurement
Portfolio Management
Thought Leadership
Business Transformation
Art
Interviewing
FOCUS
Presentations
Analytics
Agile
Reporting
Dashboard
Executive Communications
Artificial Intelligence
Financial Analysis
Forecasting
Lean Methodology
Business Cases
Estimating
Finance
Roadmaps
Banking
Financial Services
Organizational Development
Customer Experience
MVP
Relationship Management
Change Management
Business Administration
Information Technology
Computer Science
Training
Performance Management
Preventive Maintenance
Project Management
Military
IP
Intellectual Property
Media
SAP BASIS
Law
Recruiting

Investments
Leadership
Decision-making
Collaboration
Procurement
Portfolio Management
Thought Leadership
Business Transformation
Art
Interviewing
FOCUS
Presentations
Analytics
Agile
Reporting
Dashboard
Executive Communications
Artificial Intelligence
Financial Analysis
Forecasting
Lean Methodology
Business Cases
Estimating
Finance
Roadmaps
Banking
Financial Services
Organizational Development
Customer Experience
MVP
Relationship Management
Change Management
Business Administration
Information Technology
Computer Science
Training
Performance Management
Preventive Maintenance
Project Management
Military
IP
Intellectual Property
Media
SAP BASIS
Law
Recruiting

Summary

Overview

The AI Business Transformation Analyst ensures enterprise artificial intelligence investments deliver measurable organizational and member value. The role develops and operationalizes the AI Value Realization Framework, establishes consistent standards for defining and measuring outcomes, and partners with initiative owners to apply the framework across the AI portfolio.

Working across business, technology, finance, procurement, risk, and portfolio management teams, the analyst maintains value metrics and reporting, evaluates progress against expected outcomes, and communicates performance insights to senior leadership and other stakeholders. The role also supports AI investment planning and funding governance by developing Lean Business Cases, funding requests, forecasts, and recommendations that connect investment decisions to measurable value. Conduct complex work with latitude for independent judgment and decision making.

Responsibilities

Lead the development and operationalization of the AI Value Realization Framework and ensure portfolio initiatives define measurable outcomes aligned to strategic priorities
Monitor portfolio initiative adherence to the AI Value Realization Framework and identify gaps, risks, and corrective actions needed to strengthen value realization
Define and maintain value metrics, baselines, targets, calculation methodologies, data sources, ownership, and reporting standards across the AI portfolio
Develop and maintain dashboards, scorecards, and portfolio reports that communicate AI investment performance, realized value, and expected outcomes across the organization
Develop and review Lean Business Cases, funding requests, cost estimates, forecasts, investment recommendations, and supporting approval materials for AI initiatives
Track portfolio funding, expenditures, commitments, requisitions, transfers, forecast changes, and financial risks in coordination with finance, procurement, and portfolio management partners
Provide thought leadership on business transformation driven by new technology capability builds while balancing the trade-offs between solution options
Drive for end-to-end solutions that deliver transformational member value rapidly in iterative releases of new analytics and technology solutions
Evangelize the "art of the possible" mindset across the enterprise and ensure we are transforming not only technology but also the way the enterprise considers solving business challenges with technology
Liaise between business/journey leads/goal owners/product owners and development teams
Solve business problems by defining robust solutions via interviewing stakeholders, identifying and evaluating alternatives with a focus on transformative capabilities, and presenting findings
Create and present executive summaries of requirements for senior stakeholders
Influence and negotiate prioritization of delivery across numerous business areas across the enterprise
Understand enterprise technology roadmaps across multiple business stakeholders and synthesize frequently changing inputs, priorities, and dependencies
Stay abreast of latest FinTech and analytics capability trends and technologies
Propose innovative solutions leveraging a combination of existing and emerging data and analytics technologies
Support and enable agile way of working across technical and functional teams
Other duties as assigned

Qualifications

Experience developing, implementing, or operationalizing value realization, benefits realization, performance measurement, or portfolio measurement frameworks
Experience defining business value measures, key performance indicators, baselines, targets, data sources, ownership, and reporting standards
Advanced skill in developing dashboards, portfolio reports, and executive communications that convey AI investment performance, business outcomes, and value realization
Experience supporting AI or technology portfolio investment planning, program funding, financial analysis, business case development, forecasting, or funding governance
Experience developing or reviewing Lean Business Cases, cost estimates, forecasts, funding requests, investment recommendations, or financial approval materials
Experience driving capability roadmap and prioritization with business stakeholders
Experience in the banking/financial services industry and deep understanding of industry trends, products, and services
Experience in organizational transformation, digital journeys, customer experience
Knowledge of and significant experience with end to end MVP product and capability delivery
Ability to independently plan, organize, and lead large and complex efforts
Advanced skill in driving alignment and consensus across broad working groups from junior to executive stakeholder groups
Advanced skill in relationship management horizontally across multiple business and technology functions and sources of requirements inputs, including but not limited to senior business stakeholders, journey execution leads, goal owners, product owners, solution architects, etc.
Advanced change management skills and the ability to influence others and set priorities around constant change
Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Desired Qualifications

Master's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Additional Information

Hours:

Monday - Friday, 8:00AM - 4:30PM

Location:

820 Follin Lane, Vienna, VA 22180

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

FORTUNE 100 Best Companies to Work For 2026

Yello and WayUp Top 100 Internship Programs 2025

Computerworld Best Places to Work in IT 2026

Most Loved Workplace - America's Top Most Loved Workplaces 2025

2025 PEOPLE Companies That Care

Newsweek Most Trustworthy Companies in America 2026

Military Times 2025 Best for Vets Employers

Forbes 2026 America's Best Large Employers

Forbes 2025 America's Best Employers for New Grads

Forbes 2025 America's Best Employers for Tech Workers

2025 RippleMatch Campus Forward Award Winner for Overall Excellence

Military.com Top Military Spouse Employers 2025

2026 Handshake Early Talent Award

Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026

From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at or by calling 1-. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10117743
Position Id: 32520-OTHLOC-300000025810540
Posted 2 days ago

Company Info

About Navy Federal Credit Union

MAKE OUR MISSION YOUR PASSION

In all we do at Navy Federal Credit Union, we are guided by one strong focus: our mission to serve our members. Each of us brings our own unique talents, ideas, and perspectives on life, finding innovative ways to provide our members with what they need.

Navy Federal is the world's largest credit union, with more than 15 million members, $200 billion in assets and 25,000+ employees. Throughout campuses in Vienna, VA; Winchester, VA; Pensacola, FL and San Diego, CA, as well as more than 390 branches, we serve the Armed Forces, Department of Defense, Veterans and their families with world-class financial products and services.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

Mission: As a member-owned and not-for-profit credit union, Navy Federal's mission is to always put members first. Each area of the credit union operates with the same purpose in mind: making members' financial goals the top priority. We're honored to serve those who serve: DoD and Coast Guard Active Duty, Veterans, retirees, civilians and their families.

Equal Opportunity Employer, including disability/vets. Image used for representational purposes only; does not imply government endorsement.

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Today

Overview Responsible for supporting the operation of the risk function by evaluating and analyzing risks of varying complexity and for identifying and implementing approaches and solutions to mitigate those risks. Primary focus will be the testing of internal controls, both operational and financial reporting, for accounting and finance processes. May also support the risk and control self-assessment (RCSA) and SOC-1 review processes. Conduct routine work assignments of limited scope and complex

Full-time

$29-$36 per hour

Principal Technology Product Analyst (Pega)

Hybrid in Pensacola, Florida

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Today

Overview Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Responsible for driving the technical & operational support of business users of the Pega Marketing (NBI) platform (70%), leading the integration of both quantitative and qualitative data to generate actionable insights that drive the business and strategic decision-making impacting the business (30

Full-time

$111,600-$163,100 per year

AI Business Transformation Analyst

Hybrid in Winchester, Virginia

•

Today

Overview The AI Business Transformation Analyst ensures enterprise artificial intelligence investments deliver measurable organizational and member value. The role develops and operationalizes the AI Value Realization Framework, establishes consistent standards for defining and measuring outcomes, and partners with initiative owners to apply the framework across the AI portfolio. Working across business, technology, finance, procurement, risk, and portfolio management teams, the analyst maintai

Full-time

$96,900-$141,600 per year

AI Business Transformation Analyst

Hybrid in Vienna, Virginia

•

Today

Full-time

$96,900-$141,600 per year

Navy Federal Credit Union

Job Details

Skills

Investments
Leadership
Decision-making
Collaboration
Procurement
Portfolio Management
Thought Leadership
Business Transformation
Art
Interviewing
FOCUS
Presentations
Analytics
Agile
Reporting
Dashboard
Executive Communications
Artificial Intelligence
Financial Analysis
Forecasting
Lean Methodology
Business Cases
Estimating
Finance
Roadmaps
Banking
Financial Services
Organizational Development
Customer Experience
MVP
Relationship Management
Change Management
Business Administration
Information Technology
Computer Science
Training
Performance Management
Preventive Maintenance
Project Management
Military
IP
Intellectual Property
Media
SAP BASIS
Law
Recruiting

Investments
Leadership
Decision-making
Collaboration
Procurement
Portfolio Management
Thought Leadership
Business Transformation
Art
Interviewing
FOCUS
Presentations
Analytics
Agile
Reporting
Dashboard
Executive Communications
Artificial Intelligence
Financial Analysis
Forecasting
Lean Methodology
Business Cases
Estimating
Finance
Roadmaps
Banking
Financial Services
Organizational Development
Customer Experience
MVP
Relationship Management
Change Management
Business Administration
Information Technology
Computer Science
Training
Performance Management
Preventive Maintenance
Project Management
Military
IP
Intellectual Property
Media
SAP BASIS
Law
Recruiting

Summary

Lead the development and operationalization of the AI Value Realization Framework and ensure portfolio initiatives define measurable outcomes aligned to strategic priorities
Monitor portfolio initiative adherence to the AI Value Realization Framework and identify gaps, risks, and corrective actions needed to strengthen value realization
Define and maintain value metrics, baselines, targets, calculation methodologies, data sources, ownership, and reporting standards across the AI portfolio
Develop and maintain dashboards, scorecards, and portfolio reports that communicate AI investment performance, realized value, and expected outcomes across the organization
Develop and review Lean Business Cases, funding requests, cost estimates, forecasts, investment recommendations, and supporting approval materials for AI initiatives
Track portfolio funding, expenditures, commitments, requisitions, transfers, forecast changes, and financial risks in coordination with finance, procurement, and portfolio management partners
Provide thought leadership on business transformation driven by new technology capability builds while balancing the trade-offs between solution options
Drive for end-to-end solutions that deliver transformational member value rapidly in iterative releases of new analytics and technology solutions
Evangelize the "art of the possible" mindset across the enterprise and ensure we are transforming not only technology but also the way the enterprise considers solving business challenges with technology
Liaise between business/journey leads/goal owners/product owners and development teams
Solve business problems by defining robust solutions via interviewing stakeholders, identifying and evaluating alternatives with a focus on transformative capabilities, and presenting findings
Create and present executive summaries of requirements for senior stakeholders
Influence and negotiate prioritization of delivery across numerous business areas across the enterprise
Understand enterprise technology roadmaps across multiple business stakeholders and synthesize frequently changing inputs, priorities, and dependencies
Stay abreast of latest FinTech and analytics capability trends and technologies
Propose innovative solutions leveraging a combination of existing and emerging data and analytics technologies
Support and enable agile way of working across technical and functional teams
Other duties as assigned

Qualifications

Experience developing, implementing, or operationalizing value realization, benefits realization, performance measurement, or portfolio measurement frameworks
Experience defining business value measures, key performance indicators, baselines, targets, data sources, ownership, and reporting standards
Advanced skill in developing dashboards, portfolio reports, and executive communications that convey AI investment performance, business outcomes, and value realization
Experience supporting AI or technology portfolio investment planning, program funding, financial analysis, business case development, forecasting, or funding governance
Experience developing or reviewing Lean Business Cases, cost estimates, forecasts, funding requests, investment recommendations, or financial approval materials
Experience driving capability roadmap and prioritization with business stakeholders
Experience in the banking/financial services industry and deep understanding of industry trends, products, and services
Experience in organizational transformation, digital journeys, customer experience
Knowledge of and significant experience with end to end MVP product and capability delivery
Ability to independently plan, organize, and lead large and complex efforts
Advanced skill in driving alignment and consensus across broad working groups from junior to executive stakeholder groups
Advanced skill in relationship management horizontally across multiple business and technology functions and sources of requirements inputs, including but not limited to senior business stakeholders, journey execution leads, goal owners, product owners, solution architects, etc.
Advanced change management skills and the ability to influence others and set priorities around constant change
Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Desired Qualifications

Master's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Additional Information

Hours:

Monday - Friday, 8:00AM - 4:30PM

Location:

820 Follin Lane, Vienna, VA 22180

Dice Id: 10117743
Position Id: 32520-OTHLOC-300000025810540
Posted 2 days ago

Company Info

About Navy Federal Credit Union

MAKE OUR MISSION YOUR PASSION

Our approach to careers is simple yet powerful: Make our mission your passion.

Equal Opportunity Employer, including disability/vets. Image used for representational purposes only; does not imply government endorsement.

Go to company profile

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Hybrid in Pensacola, Florida

•

Today

Full-time

$29-$36 per hour

Principal Technology Product Analyst (Pega)

Hybrid in Pensacola, Florida

•

Today

Full-time

$111,600-$163,100 per year

AI Business Transformation Analyst

Hybrid in Winchester, Virginia

•

Today

Full-time

$96,900-$141,600 per year

AI Business Transformation Analyst

Hybrid in Vienna, Virginia

•

Today

Full-time

$96,900-$141,600 per year

AI Business Transformation Analyst

Skills

Summary

Dice Job Match Score™

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AI Business Transformation Analyst

Navy Federal Credit Union

Job Details

Skills

Summary

Company Info

About Navy Federal Credit Union

Dice Job Match Score™

Similar Jobs