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Job Details

Skills

Collaboration
Service Desk
BMC Remedy
Computer Hardware
Information Management
Information Technology
Network
Printers
Routers
Switches
Telecommunications
Video
Web Services
Database Administration
Knowledge Management
Service Level Management
Wireless Communication
Technical Support
Management
Microsoft Outlook
Microsoft Windows 7
Microsoft Operating Systems
Operating Systems
Microsoft Visio
Microsoft PowerPoint
Adobe Acrobat
Cloud Computing
IBM Sametime
Cisco VPN
McAfee
Java
Cisco
Communication
Computer Networking
Policies and Procedures
NEC
Portfolio Management
Information Assurance
Impact Analysis
Information Architecture
Training
Security Clearance

Collaboration
Service Desk
BMC Remedy
Computer Hardware
Information Management
Information Technology
Network
Printers
Routers
Switches
Telecommunications
Video
Web Services
Database Administration
Knowledge Management
Service Level Management
Wireless Communication
Technical Support
Management
Microsoft Outlook
Microsoft Windows 7
Microsoft Operating Systems
Operating Systems
Microsoft Visio
Microsoft PowerPoint
Adobe Acrobat
Cloud Computing
IBM Sametime
Cisco VPN
McAfee
Java
Cisco
Communication
Computer Networking
Policies and Procedures
NEC
Portfolio Management
Information Assurance
Impact Analysis
Information Architecture
Training
Security Clearance

Summary

Title: Computer Systems Analyst

Location: APG, MD

A secret security clearance is required.

Responsibilities:

Provide Information Technology subject matter expertise and services, which duties typically include:
Central point of contact for all coordination/integration/planning efforts between CPE and NEC to include (but not limited to) end user account maintenance in the Army Training and Certification Tracking System (ATCTS) and ticket submission and management in the Army Enterprise Service Desk (AESD) REMEDY ticketing system
Resolving NIPR (unclassified) and SIPR (classified) enterprise, hardware, and software technical issues to include (but not limited to) system and end user account maintenance
Serving as Information Management Specialist in effectively assisting in the organization's management of Information Management/Information Technology (IM/IT) processes and resources which enable the organization's business and mission effectiveness
Proficient in using, deploying, administering, and configuring at the Army Enterprise Level, the entire MS Office 2013 Suite to include Outlook, Windows 7 or above Operating System, Project Pro, Visio, Access, PowerPoint; Adobe Acrobat Reader/Creative Cloud/Pro, Lotus Sametime Chat and MS Communicator applications, CISCO VPN client, McAfee security suite, and JAVA
Being proficient in using, deploying, administering, and configuring at the Army Enterprise Level network and non-network multi-function printers, computer docking stations, monitors, televisions, routers, switches; anything connected to end user's computers and/or the Aberdeen Proving Ground enterprise
Supporting analog and digital multi-line telephones
Supporting CISCO virtual communication equipment
Communications: Garrison telecommunications may include voice, video and computer communication lines, local area networks, telephone systems, facsimile systems, and secure/non-secure telephone systems
Automation: Computer software, peripherals, web services database management, knowledge management copiers, and support secure and non-secure electronic associated services
IT Planning: IT service level management, life cycle planning, new equipment fielding, teleconference services, wireless infrastructure, and mission systems support
Information Assurance: Enforce Information Assurance/Computer Network Defense policies and procedures, in accordance with NEC direction, accreditations, Goal 1 waivers, Certificates of Networthiness (CONS), Army Portfolio Management System (APMS), and IA training for Garrison

Education/Experience:

Bachelor's degree and a minimum five (5) years relevant experience required.
Substitutions: 8 years of additional direct relevant technical experience may be substituted for education.
Proficient in using, deploying, administering, and configuring at the Army Enterprise Level, the entire MS Office 2013 Suite to include Outlook, Windows 7 or above Operating System, Project Pro, Visio, Access, PowerPoint; Adobe Acrobat Reader/Creative Cloud/Pro, Lotus Sametime Chat and MS Communicator applications, CISCO VPN client, McAfee security suite, and JAVA
Supporting CISCO virtual communication equipment
Information Assurance: Enforce Information Assurance/Computer Network Defense policies and procedures, in accordance with NEC direction, accreditations, Goal 1 waivers, Certificates of Networthiness (CONS), Army Portfolio Management System (APMS), and IA training for Garrison
Secret security clearance required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80184997
Position Id: 55d7ab5b41ecca70fdd0af973eca11ba
Posted 6 hours ago

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Computer Systems Analyst (contingent 034)

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