Job DescriptionFirstEnergy at a GlanceWe are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.
This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.
The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate's skills, work history, experience level, and other relevant qualifications.
This position reports to the Supervisor, Cascade Administration and is located Akron, Ohio.
The Cascade Administration team operates within FirstEnergy's Asset Management and Records Control (AMRC) department, supporting Transmission and Distribution by managing and configuring the Cascade asset management application. This group is responsible for application administration, including system configurations, user access, and integration coordination, to enable compliance, reliability, and asset management activities. Additional responsibilities include overseeing software upgrades, collaborating with IT and vendors, and maintaining documentation and training resources.
Responsibilities: - Coordinate and perform administration and configuration of Cascade Substation and Transmission Line applications and interfaces, including upgrades, enhancements, and defect mitigation to support maintenance practices and regulatory requirements.
- Utilize project management skills to lead projects related to Cascade Asset Management applications, including upgrades, system integrations, and new processes.
- Collaborate with Transmission Line and Substation Maintenance engineers, Information Technology, and other internal stakeholders, as well as external software vendors, on Cascade-related projects and system improvements.
- Develop and implement user and data security enhancements to improve Cascade data integrity and security.
- Support development of Power BI reports and other tools requiring Cascade data for management and FE users.
- Develop conceptual and detailed designs for application software, flowcharts, diagrams, and technical documentation.
- Develop and execute test cases and scripts to validate system functionality, and document results.
- Analyze and interpret prints and vendor instruction manuals.
- Conduct technical research, analyze complex data, interpret results, and provide actionable recommendations based on sound reasoning.
- Develop and document business processes, standards, and guidelines to ensure consistent, sustainable operations and improve work products.
- Train and mentor new team members and provide user training on Cascade.
- Provide high-level customer service and continuous support to leadership, peers, and FE Utilities personnel regarding technical subject matter and substation asset information.
- Manage a dynamic work environment with periodic travel between multiple local work locations and occasional overnight stays.
- Support the Emergency Plan by participating in assigned storm duties, including hazard response and dispatch activities.
- Support other FirstEnergy Business Units with special projects.
- Demonstrate a solid commitment to all aspects of safety and other FirstEnergy Values and Behaviors.
Qualifications:Qualifications include: - Bachelor of Science degree in Electrical, Civil or Mechanical Engineering (BSEE, BSCE, BSME) from an ABET accredited institution is required. Acceptable alternatives are: (1) a Professional Engineer's (PE) License (2) a Bachelor of Science degree in Engineering Technology from an ABET accredited institution (3) a Bachelor's degree in Electrical, Civil or Mechanical Engineering or technical field of study (non-ABET) plus an advanced degree in Electrical, Civil or Mechanical Engineering from a university with an ABET accredited Bachelor's program. Civil Engineering is preferred.
- A Fundamentals of Engineering (FE) Certificate is preferred.
- Minimum of 3 (three) years of Engineering experience is required.
- Strong knowledge of transmission & distribution systems and associated equipment.
- Experience utilizing asset management software tools, including Cascade, Maximo, and SAP, for operational efficiency.
- Strong understanding of asset configuration principles, including data integrity, version control, and compliance with industry standards.
- Skilled in interpreting engineering documentation (drawings, BOMs, specifications) to configure assets accurately within management systems.
- Ability to collaborate across engineering, operations, and IT teams to implement configuration changes and optimize asset performance.
- Excellent customer relations skills and strong communication skills to make clear, accurate and concise oral and written reports.
- Ability to manage a dynamic work environment with travel periodically between multiple local work locations and occasional overnight stay required.
- Excellent analytical abilities involving complex problems; exercise sound judgment; detail oriented.
- Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships.
- Highly proficient with Microsoft Office tools, including Excel, PowerPoint, and Word.
Preferred: - Familiarity of FirstEnergy transmission line and substation equipment and maintenance practices.
- Established relationships with internal FirstEnergy departments a plus.
- Experience developing conceptual and detail design for application software, technical analysis/documentation, development of use cases/scenarios, and application testing.
- Strong data skills including performing database queries with SQL.
- Familiarity with some or all - Cascade / Powerbase / Doble Testing / Transformer Oil Analysis (TOA) application / Power BI / SAP.
Benefits, Compensation & Workforce Diversity At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
FirstEnergy takes a market-based approach to pay, which may vary depending on your location. In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience.The estimated pay range for this role is $82,025- $142,200. The pay range for certain locations, including the state of New Jersey, include a 20% differential to account for an increased cost of living, making the pay range $98,430 - $170,640. 
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