Job DescriptionFirstEnergy at a GlanceWe are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.
About the OpportunityThis is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.
All employees who apply for a posted position must notify their supervisors that they have applied. Employees who have not been in their current positions for at least one year or who are in a position with specific requirements beyond one year, must obtain approval from their supervisor before applying.
The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate's skills, work history, experience level, and other relevant qualifications.
The Cascade Administration team operates within FirstEnergy's Asset Management and Records Control (AMRC) department, supporting Transmission and Distribution by managing and configuring the Cascade asset management application. This group is responsible for application administration, including system configurations, user access, and integration coordination, to enable compliance, reliability, and asset management activities. Additional responsibilities include overseeing software upgrades, collaborating with IT and vendors, and maintaining documentation and training resources.
This is a full-time, on-site position located at any FirstEnergy location (OH, PA, WV, NJ).
Responsibilities Include:- Coordinate and perform administration and configuration of Cascade Substation and Transmission Line applications and interfaces, including upgrades, enhancements, and defect mitigation to support maintenance practices and regulatory requirements.
- Utilize project management skills to lead projects related to Cascade Asset Management applications, including upgrades, system integrations, and new processes.
- Collaborate with Transmission Line and Substation Maintenance engineers, Information Technology, and other internal stakeholders, as well as external software vendors, on Cascade-related projects and system improvements.
- Develop and implement user and data security enhancements to improve Cascade data integrity and security.
- Support development of Power BI reports and other tools requiring Cascade data for management and FE users.
- Develop conceptual and detailed designs for application software, flowcharts, diagrams, and technical documentation.
- Develop and execute test cases and scripts to validate system functionality, and document results.
- Analyze and interpret prints and vendor instruction manuals.
- Conduct technical research, analyze complex data, interpret results, and provide actionable recommendations based on sound reasoning.
- Develop and document business processes, standards, and guidelines to ensure consistent, sustainable operations and improve work products.
- Provide high-level customer service and continuous support to leadership, peers, and FE Utilities personnel regarding technical subject matter and substation asset information.
- Support the Emergency Plan by participating in assigned storm duties, including hazard response and dispatch activities.
- Support Asset Management and Operational Excellence business plan and initiatives as required.
- Demonstrate a solid commitment to all aspects of safety and other FirstEnergy Values and Behaviors.
Qualifications include:- Associate's or Bachelor's degree in Information Systems, Computer Science, Engineering, Engineering Technology, Data Analytics, or a related technical discipline, with minimum of three (3) years of experience administering, configuring, or supporting enterprise asset management systems (e.g., Cascade, Maximo or SAP) including enhancements, integrations, data governance, and operational improvement initiatives.
- In lieu of degree, five (5) years of relevant technical work experience will be considered.
- Strong knowledge of transmission & distribution systems and associated equipment.
- Experience utilizing asset management software tools, including Cascade, Maximo, and SAP, for operational efficiency.
- Strong understanding of asset management system principles, including data integrity, version control, and compliance with industry standards.
- Ability to collaborate across engineering, operations, and IT teams to implement configuration changes and optimize asset performance.
- Excellent customer relations skills and strong communication skills to make clear, accurate and concise oral and written reports.
- Ability to manage multiple projects and tasks to completion within established deadlines and with a high degree of quality, accuracy, and reliability.
- Experience in data analytics tools ( such as PowerBI, QlikView, or Tableau) or database programming languages ( such as SQL, Python, R) is preferred.
Benefits, Compensation & Workforce Diversity At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
FirstEnergy takes a market-based approach to pay, which may vary depending on your location. In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience.The estimated pay range for this role is $71,400 - $133,800. The pay range for certain locations, including the state of New Jersey, include a 20% differential to account for an increased cost of living, making the pay range $85,680 - $160,560FirstEnergy Human Resources Team 
