Job Title: Systems Analyst (Senior Level)
Request ID: HBITS-08-15013
Agency: NYS Department of Health
Project/Program: Medicaid Eligibility and Client Management (MECM) system
Location: Albany, NY (One Commerce Plaza)
Work Arrangement: 50/50 Biweekly Hybrid
Duration: 30 Months (Target Start Date: 12/14/2026)
Positions Open: 2
Position Summary
Assists in the development and testing of the Medicaid Eligibility and Client Management (MECM) system, handling business requirements, application testing, and help desk support.
Day-to-Day Responsibilities
Review and assist in the development of testing requirements and test plans.
Create and execute user acceptance and regression testing for WMS system changes and MECM implementation.
Define user requirements and create documentation to support projects and organizational change.
Research, propose, and test system solutions to resolve identified user and technical issues.
Generate ad hoc reports using various databases for internal and external stakeholders.
Identify policy, process, and system gaps to drive continuous process improvements.
Apply Medicaid regulations and program policy knowledge to system design and operational workflows.
Facilitate meetings with SMEs, policy teams, and business owners to align on requirements.
Coordinate project tasks and action items across multiple stakeholder groups.
Requested Qualifications
Reporting & Analytics: 60 months of experience creating reports/analyses using Tableau, MS Access, COGNOS, Power BI, or similar tools.
Data Querying: 60 months of experience querying/analyzing data using PL/SQL, SQL, Python, or similar tools.
Test Planning: 18 months of experience collaborating with stakeholders to create test plans/cases for web applications.
Test Execution: 18 months of hands-on experience managing and executing functional and regression test scripts.
Defect Management: 18 months of application testing and defect tracking/reporting using Jira/JSM or similar tools.
Requirements & Gap Analysis: 18 months of experience evaluating business requirements documents with technical and policy teams.
Help Desk Support: 12 months of help desk experience documenting, troubleshooting, and resolving software issues.
Education: Master's Degree in Computer Science or a related major.
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