Description
We are looking for an experienced Network / Systems Engineer to join a locally owned managed services provider serving organizations across healthcare, education, government, nonprofit, and commercial sectors. This contract-to-permanent opportunity is based in Albuquerque, New Mexico, and is ideal for a senior technical specialist who can take ownership of complex infrastructure work while building trusted client relationships.
The role combines hands-on engineering, technical leadership, and direct collaboration with customers to deliver stable, secure, and well-documented IT environments.
This role is onsite in Albuquerque with monthly travel to Santa Fe, New Mexico.
Responsibilities:
Architect, deploy, and maintain network and server environments that support a diverse client portfolio across multiple industries.
Resolve advanced connectivity and infrastructure issues involving routing, switching, firewalls, VLANs, and secure remote access technologies.
Direct infrastructure initiatives such as upgrades, migrations, and other client-focused technical projects from planning through completion.
Manage core Microsoft platforms, including Windows Server, Active Directory, Microsoft 365, and hybrid environments.
Oversee operational reliability by coordinating patch management, endpoint protection, backup processes, and disaster recovery readiness.
Act as the senior escalation point for support staff at the entry level, providing guidance on complex incidents and helping develop technical capability across the team.
Meet with clients to understand business needs, recommend practical solutions, and contribute to technical planning and design discussions.
Create and maintain clear technical documentation, configuration records, and project updates to support service quality and continuity.
Participate in an after-hours on-call schedule to help ensure timely support for critical client issues.
Other duties as needed
Requirements
Interviews are currently being conducted, for immediate consideration please apply
At least 5 years of hands-on experience supporting and engineering IT infrastructure environments.
Strong background in networking concepts and technologies, including firewalls, routing, switching, and VPN connectivity.
Demonstrated experience administering Windows Server, Active Directory, and Microsoft 365 environments.
Familiarity with platforms such as Ubiquiti, Cisco, Meraki, Fortinet, or SonicWall.
Proven ability to communicate effectively with clients and translate technical issues into clear recommendations.
Experience working in a managed services or multi-client support environment is strongly preferred.
Relevant technical certifications, such as Network+, Security+, Microsoft, or Fortinet credentials, are highly valued.
Valid New Mexico driver's license and willingness to travel to client locations as needed.
Background required prior to employment
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 02800-0013490118
- Posted 13 hours ago
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