We are looking for Pega Lead Architect - Remote / Telecommute for our client in Aliso Viejo, CA.
Job Title: Pega Lead Architect - Remote / Telecommute
Job Location: Aliso Viejo, CA
Job Type: Contract
Job Overview:
Pay Range: $100hr - $105hr
Requirement/Must Have:
- 12-15+ years of overall Pega experience.
- 5+ years specializing in customer decisioning, Next-Best-Action (NBA), customer analytics, and AI-driven engagement strategies.
- Experience in strategic architecture leadership.
- Experience with customer decisioning capabilities and optimizing engagement strategies.
- Knowledge of scalable and sustainable platform architecture.
- Experience with healthcare domain is preferred.
Responsibilities:
- Define target-state customer decisioning and engagement architecture.
- Lead data model rationalization and customer data strategy.
- Establish Interaction History and Customer Insight Cache (CIC) migration approaches.
- Assess and optimize Next-Best-Action strategies and decisioning frameworks.
- Identify architecture gaps, risks, dependencies, and mitigation plans.
- Define guardrails for performance, scalability, governance, and operational readiness.
- Provide advisory support for platform modernization and upgrade initiatives.
- Collaborate with enterprise architects and engineering teams to ensure alignment with business and technology objectives.
- Identify critical components for platform migration / upgrade to different cloud environments.
Nice to Have:
- Healthcare experience.
- Skills:
- Pega.
- Pega Customer Decision Hub (CDH).
- Next-Best-Action (NBA).
- Customer Analytics.
- AI-driven Engagement Strategies.
- Data Model Rationalization.
- Customer Insight Cache (CIC).
- Platform Modernization.
Qualification And Education:
- Senior Pega Customer Decision Hub (CDH) Architect expertise.
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Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
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