Search Jobs | Dice.com

Job Details

Skills

Computer Networking
IP
NOC
ServiceNow
Technical Support

Summary

NOC Technician

Location: Must live within a 30-minute commute of the work location located in Allen, TX
Important: City, State, and ZIP Code must be visible on every resume. Resumes without this information will be rejected. Commute distance will be verified for every submission.

Hourly Pay is $25.00 w-2 (no benefits included)

Work Schedule:
Wednesday - Saturday
7:00 AM - 5:30 PM CST

Position Overview

Our client is seeking a NOC Technician to support the monitoring, maintenance, and reliability of enterprise network operations. This role is responsible for proactively identifying network issues, responding to incidents, troubleshooting connectivity problems, and ensuring the stability of critical network infrastructure. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and enjoys solving technical problems while delivering excellent customer support.

Responsibilities

Monitor and maintain enterprise network and telecommunications systems.
Respond to network alerts, incidents, and service disruptions.
Troubleshoot IP connectivity, hardware, and network performance issues.
Perform routine network health and performance monitoring.
Coordinate with field technicians, engineers, vendors, and internal support teams.
Document incidents, outages, resolutions, and quality control activities.
Execute incident response for remote and cloud-based network environments.
Manage incidents, changes, and problems using ServiceNow.
Conduct remote network surveillance and respond to system events.
Prioritize and resolve incidents within established SLA requirements.
Escalate complex technical issues to subject matter experts when necessary.
Provide technical support to customers via phone, email, and service portal.
Communicate service-impacting events and status updates to stakeholders.
Track and manage vendor support tickets through resolution.

Required Qualifications

Minimum of 1 year of experience troubleshooting IP connectivity and network hardware issues.
Strong understanding of IP networking concepts and protocols.
Experience using network monitoring and troubleshooting tools.
Working knowledge of VPN, BGP, MPLS, and SIP.
Ability to read and interpret network diagrams, including Microsoft Visio documentation.
Strong analytical, troubleshooting, and documentation skills.
Ability to remain calm under pressure and respond quickly to critical incidents.
Excellent communication and customer service skills.

Preferred Qualifications

Experience working in a Network Operations Center (NOC) or telecommunications environment.
CompTIA Network+, Cisco CCST, or Cisco CCNA certification.
ITIL certification.
Experience monitoring AWS cloud environments.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: pcsi
Position Id: NOCMOT
Posted 21 hours ago

Fitment

Dice Job Match Score™

✨ Finding the perfect fit...

Contact the job poster

Kristin Ahern

Information Technology Recruiter @ Prairie Consulting Services, Inc

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Mid Network Administrator

Irving, Texas

•

Today

RESPONSIBILITIES: Kforce has a client in Irving, TX that is seeking a Mid Network Administrator. Responsibilities: * Configure, maintain, and support network infrastructure, systems, and related technologies * Monitor network performance and assist with troubleshooting connectivity, performance, and system issues * Support system configuration, maintenance, upgrades, and technology implementations * Manage network devices, configurations, and documentation to ensure operational efficiency and r

Contract

$50 - $55 hourly

Network Engineer

Arlington, Texas

•

Today

Who We Are: CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, and civil aviation by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. CAE Values: Empowerment, Innovation, Excellence,

Full-time

Network Administrator (MDA)

Utah

•

Today

Job Overview Job Title: Network Administrator (MDA) Job Location: Hill AFB, UT Job Responsibilities Trace Systems is actively recruiting for an experienced and cleared Network Administrator to join our team on-site at Hill AFB, UT. This position supports the Missile Defense Agency (MDA) and Defense Information Systems Agency (DISA), providing 24/7/365 technical and operational support as part of a high-visibility, mission-critical Network Operations Center (NOC). Responsible for performing a

Full-time

Network Administrator

Utah

•

Today

Job Overview Job Title: Network Administrator Job Location: Hill AFB, UT Job Responsibilities Trace Systems is seeking a skilled network administrator to support DISA's 24/7 Network Operations Center (NOC) activities for mission-critical Airborne Intelligence, Surveillance, and Reconnaissance (AISR) systems. In this role, you'll directly support the operational availability of enterprise defense networks used around the world. If you thrive in high-tempo environments, enjoy deep technical tro

Full-time

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization

Network Operations Technician

Skills

Summary

Dice Job Match Score™

Kristin Ahern

Similar Jobs

Network Operations Technician

Job Details

Skills

Summary

Dice Job Match Score™

Kristin Ahern

Similar Jobs