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Job Details

Skills

Summary

Location

Remote (PST)

Duration

6 months contract (potential extension)

Pay Rate

$70/hr. on W2

Position Overview

We are seeking a detail-oriented and customer-focused Accounts Receivable Analyst to join our growing Finance team. In this role, you will manage our accounts receivable function by executing collections activities, processing payments, resolving customer billing inquiries, and supporting cash forecasting. You will work in a fast-paced, hypergrowth environment with opportunities to drive process improvements and automation initiatives. This position plays a critical role in supporting our company's financial health and cash flow optimization.

Key Responsibilities

<>Collections & Dunning

Execute end-to-end collection activities for assigned customer portfolio, following established dunning schedules and escalation procedures
Proactively contact customers via phone, email, video conferencing, and SMS to secure timely payment of outstanding invoices
Monitor aging reports and prioritize collection efforts based on balance, risk, and strategic importance
Document all customer interactions and maintain accurate notes in the ERP/collection system
Identify at-risk accounts and escalate to management with recommended action plans

<>Customer Communication & Inquiry Management

Serve as the primary point of contact for customer billing and payment inquiries
Respond to customer questions regarding invoices, account balances, payment terms, and payment methods
Collaborate with Sales and Customer Success teams to resolve complex customer issues
Maintain professional and positive relationships with customers while achieving collection goals
Conduct customer calls and video meetings to discuss account status and negotiate payment arrangements

<>Cash Application

Process and apply customer payments accurately and timely across multiple payment channels
Research and resolve payment discrepancies, short payments, and unapplied cash
Reconcile customer accounts and investigate variances
Work with banking partners to resolve payment processing issues

<>Dispute Resolution

Investigate and resolve billing disputes by coordinating with internal stakeholders
Process credit memos, adjustments, and refunds in accordance with company policy
Track dispute trends and provide insights to improve billing accuracy
Maintain detailed documentation of dispute resolution activities

<>Reporting & Cash Forecasting

Prepare weekly and monthly AR aging reports and collection metrics
Contribute to cash flow forecasting by providing collection projections
Analyze AR trends and provide insights on customer payment behavior
Support month-end close activities including account reconciliations
Generate ad-hoc reports and analysis as requested by management

Required Qualifications

3 years of experience in accounts receivable, collections, or related finance role within a SaaS company, preferably a fast growth Tech company
Strong understanding of AR processes including cash application, collections, and dispute resolution
Excellent verbal and written communication skills with the ability to interact professionally with customers at all levels
Experience with ERP systems (Workday, NetSuite, SAP, or similar)
Proficiency in Microsoft Excel including pivot tables, VLOOKUP, and data analysis
Ability to work independently and collaboratively in a fast-paced environment
Experience in B2B
SaaS or technology company environment
Experience with collection automation platforms (Tesorio, HighRadius, Bulltrust, Sidetrade, Growfin or similar)
Familiarity with credit risk assessment and credit management processes
Experience working in a high-growth or hypergrowth company
Bachelor's degree in Accounting, Finance, Business Administration, or related field
Bilingual capabilities are a plus

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10494547
Position Id: 26-01983
Posted 1 day ago

Company Info

About BayOne Solutions

BayOne, an information technology outsourcing company specializes in Consulting services, Infrastructure & Application outsourcing and Application solutions. Here, committed and unflinching teams of consultants come together to provide top-quality, cost-effective & quick solutions to the valued customers.

Understanding the needs and challenges and coming up with the best solutions is what makes BayOne a trusted name for its customers. A never-ending and relentless drive to bring its customers complete, reliable and secure solutions helps meet the required goals and demands of the future.

A strategic collaboration, wherein understanding the client s requirements is supreme, enables the development of an intricate architectural and design solution that unleashes the customer s potential. This creates the required business impact that transforms the customers business processes.

The existing and offering portfolio includes business and technology services comprising of IT Consulting, Application Development, Systems Integration, Application Management Outsourcing, Testing, Data Warehousing and Business Intelligence, Application Security, CRM Services and Legacy Modernization.

Job Details

Skills

Summary

Location

Remote (PST)

Duration

6 months contract (potential extension)

Pay Rate

$70/hr. on W2

Position Overview

Key Responsibilities

<>Collections & Dunning

Execute end-to-end collection activities for assigned customer portfolio, following established dunning schedules and escalation procedures
Proactively contact customers via phone, email, video conferencing, and SMS to secure timely payment of outstanding invoices
Monitor aging reports and prioritize collection efforts based on balance, risk, and strategic importance
Document all customer interactions and maintain accurate notes in the ERP/collection system
Identify at-risk accounts and escalate to management with recommended action plans

<>Customer Communication & Inquiry Management

Serve as the primary point of contact for customer billing and payment inquiries
Respond to customer questions regarding invoices, account balances, payment terms, and payment methods
Collaborate with Sales and Customer Success teams to resolve complex customer issues
Maintain professional and positive relationships with customers while achieving collection goals
Conduct customer calls and video meetings to discuss account status and negotiate payment arrangements

<>Cash Application

Process and apply customer payments accurately and timely across multiple payment channels
Research and resolve payment discrepancies, short payments, and unapplied cash
Reconcile customer accounts and investigate variances
Work with banking partners to resolve payment processing issues

<>Dispute Resolution

Investigate and resolve billing disputes by coordinating with internal stakeholders
Process credit memos, adjustments, and refunds in accordance with company policy
Track dispute trends and provide insights to improve billing accuracy
Maintain detailed documentation of dispute resolution activities

<>Reporting & Cash Forecasting

Prepare weekly and monthly AR aging reports and collection metrics
Contribute to cash flow forecasting by providing collection projections
Analyze AR trends and provide insights on customer payment behavior
Support month-end close activities including account reconciliations
Generate ad-hoc reports and analysis as requested by management

Required Qualifications

3 years of experience in accounts receivable, collections, or related finance role within a SaaS company, preferably a fast growth Tech company
Strong understanding of AR processes including cash application, collections, and dispute resolution
Excellent verbal and written communication skills with the ability to interact professionally with customers at all levels
Experience with ERP systems (Workday, NetSuite, SAP, or similar)
Proficiency in Microsoft Excel including pivot tables, VLOOKUP, and data analysis
Ability to work independently and collaboratively in a fast-paced environment
Experience in B2B
SaaS or technology company environment
Experience with collection automation platforms (Tesorio, HighRadius, Bulltrust, Sidetrade, Growfin or similar)
Familiarity with credit risk assessment and credit management processes
Experience working in a high-growth or hypergrowth company
Bachelor's degree in Accounting, Finance, Business Administration, or related field
Bilingual capabilities are a plus

Dice Id: 10494547
Position Id: 26-01983
Posted 1 day ago

Company Info

About BayOne Solutions

Business Analyst, SAP – Credit

Lehi, Utah

•

7d ago

Job ID: 37556921Location: Lehi, UT (84043) / Santa Clara, CA (95054) Work SettingOn-SiteEmployment InformationHire Type: ContractPosition Type: Full timePay: HourlyPay Range (USD): $75-$79/hour on W2Travel Percentage: Not requiredAllow Staffing Firms & Recruiters to Apply on Behalf of a Candidate: NoAbility or Willingness to Provide Sponsorship: NoLocation: Lehi, UT (84043) / Santa Clara, CA (95054) Shift: Monday Friday, 8 AM to 5 PM The RoleJoin Clients Order to Cash Operations team where youl

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Accounts Receivable Analyst (Contract)

Skills

Summary

Location

Duration

Pay Rate

Position Overview

Key Responsibilities

Required Qualifications

Dice Job Match Score™

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Accounts Receivable Analyst (Contract)

BayOne Solutions

Job Details

Skills

Summary

Location

Duration

Pay Rate

Position Overview

Key Responsibilities

Required Qualifications

Company Info

About BayOne Solutions

Dice Job Match Score™

Similar Jobs