SaaS Analyst IAM /IGA
Alpharetta ,GA Hybrid
Overview
We are seeking an experienced SaaS Analyst with primary responsibility for tracking and driving compliance with Identity and Access Management (IAM) controls across the SaaS application portfolio. This role will focus on maintaining an accurate application of inventory, monitoring onboarding and governance status, and partnering with business, security, IAM, and engineering teams to ensure applications meet enterprise requirements.
The ideal candidate possesses strong knowledge of SaaS platforms, IAM principles, SSO integration, identity governance processes, and application lifecycle management. This individual will be highly analytical, detail-oriented, and capable of driving control adoption, closing governance gaps, and providing actionable insights through data analysis and reporting.
Key Responsibilities
Application Governance & Lifecycle Management
- Maintain and manage a centralized inventory of approved SaaS applications, including ownership, onboarding status, classification, and disposition.
- Track application lifecycle activities including intake, assessment, onboarding, IAM integration, certification readiness, exception management, and decommissioning.
- Identify, track, and drive remediation and gaps.
- Ensure application records remain accurate, complete, and audit-ready across governance platforms and reporting repositories.
IAM & Access Oversight
- Partner with IAM, Security, and Application Owners to ensure applications align with enterprise identity governance standards.
- Monitor implementation status of IAM controls and provide visibility into outstanding risks and remediation activities.
- Assist with assessments related to SaaS applications and access management controls.
Data Management, Analysis & Reporting
- Maintain application records, workflows, requests, and statuses within tracking tools.
- Analyze large data sets to identify trends, bottlenecks, operational risks, and opportunities for process improvement.
- Drive data quality initiatives and implement validation to improve reporting accuracy.
Requirements Gathering & Stakeholder Engagement
- Partner with business owners, application teams, Security, IAM, and engineering stakeholders to gather and document onboarding and access management requirements.
- Facilitate discussions to resolve process gaps, ownership questions, and onboarding blockers.
- Provide regular status updates and recommendations to leadership and program stakeholders.
Cross-Functional Coordination
- Serve as the liaison between Business Application Owners, IAM, Security, Risk, Compliance, and Engineering teams.
- Ensure alignment on timelines, deliverables, dependencies, and governance expectations.
- Coordinate remediation efforts and drive accountability across multiple stakeholder groups.
- Support audits, compliance reviews, and governance initiatives related to SaaS applications and IAM controls.
Required Skills & Experience
Identity & Access Management (IAM)
- Strong understanding of IAM concepts, including:
- Single Sign-On (SSO)
- Provisioning and deprovisioning
- Role-based access control (RBAC)
- Identity Governance & Administration (IGA)
- Access certification and attestation processes
- Experience working with IAM, IGA, or PAM platforms such as SailPoint, Saviynt, Entra ID (Azure AD), Okta, CyberArk, BeyondTrust, or similar solutions.
- Knowledge of SaaS application onboarding and enterprise access governance frameworks.
SaaS Application Management
- Experience managing or supporting SaaS application inventories
- Understanding of application lifecycle management, compliance requirements, and audit readiness.
Automation & Scripting
- Experience with scripting and automation to support data collection, reconciliation, reporting, and process improvements.
- Working knowledge of one or more of the following:
- Ability to automate reporting, data validation, and governance tracking processes.
- Experience performing data extraction, transformation, and analysis across multiple systems and repositories.
Stakeholder Management & Execution
- Strong requirements gathering, documentation, and business analysis skills.
- Proven ability to drive initiatives from analysis through implementation and operationalization.
- Excellent organizational skills with strong attention to detail and follow-through.
- Effective communication skills with the ability to engage technical and non-technical stakeholders.
- Demonstrated success managing competing priorities in a fast-paced environment.
Preferred Qualifications
- Experience supporting enterprise IAM transformation or application onboarding programs.
- Familiarity with security and compliance frameworks such as SOX, ISO 27001, NIST, or CIS Controls.
- Experience working in large-scale SaaS environments with hundreds or thousands of managed applications.
- Certifications such as Security+, CISSP (preferred), ITIL, Certified Business Analysis Professional (CBAP), or IAM-related certifications.
- Experience supporting audit and regulatory compliance activities.
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