This job requires active TS/SCI clearance with a CI Polygraph. Please apply only if you have an active TS/SCI clearance with a CI Polygraph. Microsoft System Administrator (Senior / Junior)Position / LCAT: Microsoft System Administrator
Level: Senior and Junior
Lead Designation: N/A
Location: Fort Belvoir, VA
Role SummarySupports the identification and resolution of automation and information technology hardware and software issues to maintain at least a 99% system availability rate. Senior administrators perform administration and maintenance of Windows-based servers, apply DISA STIGs, deploy applications, and conduct system upgrades across multiple supported networks. Junior administrators perform installation, configuration, administration, and monitoring of end-user IT automation equipment including baseline imaging, performance optimization, patching, and updating.
ResponsibilitiesSenior Level:- Perform administration and maintenance of Windows-based servers, including daily system checks; record 100% of findings and statuses
- Ensure all Microsoft Windows Server and installed features/applications have the latest DISA STIGs applied within 30 calendar days of release
- Apply vendor security updates and hotfixes to address ACAS findings and organizational security mandates within 14 calendar days
- Provide detailed system matrices of supported systems and applications including utilization, uptime, storage availability, and performance
- Deploy in-house developed, COTS, and GOTS applications to production, integration, and staging servers within 2 business days
- Conduct system upgrades; planning phase within 15 business days of upgrade request
- Ensure availability and accessibility of approximately 20 Microsoft IIS websites hosted across five networks
- Provide Continuity of Operations (COOP) planning, evaluation, and execution bi-annually
- Notify Government of unscheduled outages within 30 minutes; record to operations log within 4 hours
- Provide after-hours on-site support with 2-hour response time
- Monitor and manage trouble tickets assigned to the Systems Administration branch
Junior Level:- Perform installation, configuration, administration, and monitoring of end-user IT automation equipment, including baseline imaging, performance optimization, patching, and updating
- Perform maintenance and functionality checks of conference rooms to ensure computer, video-teleconference, and voice IT equipment are operational
- Identify, prioritize, track, and resolve end-user automation hardware and software issues to maintain 99% system availability
- Provide comprehensive inventory and automation capability matrices monthly or as requested
- Analyze technical support requests and provide solutions within 10 business days of receipt
- Coordinate with Property Book Office to manage equipment issue and turn-in process for end-user IT equipment
- Perform daily printer management duties including paper and toner supply maintenance
- Provide after-hours on-site support with 2-hour response time
Required QualificationsSenior Level:- Eight years of progressively responsible experience in server administration, including supporting and managing servers in a production environment
- Five years of experience identifying and analyzing server requirements; planning the design and deployment of new technologies and upgrades
- Five years of experience applying industry best practices on Windows Server 2016 and later operating systems
- Eight years of experience on server administration in Microsoft Windows environments, including configuration, performance monitoring, and tuning
- Four years of management experience
- Microsoft Active Directory, DNS, DHCP experience
- Three years of experience serving as a team leader
- Five years of experience mentoring junior personnel
- Five years of experience applying systems patches and STIGs on Microsoft Windows Server 2016 and later
- Four years of experience using PowerShell and other scripting languages to automate common and repeat tasks
- Microsoft Certified Solutions Associate (MCSA) or Windows Server 2012/Windows Server 2016 Certification
- DoD 8140.03 IAT Level II / Intermediate certification
- TS/SCI clearance with SBI and ability to attain SI, TK, G, HCS, and NATO Secret clearance
Junior Level:- Three years of progressively responsible experience in desktop support and administration, including supporting, troubleshooting, and managing workstations, monitors, VTC, and printers
- Three years of experience with installing software, patching software, and troubleshooting software configuration
- Two years of experience with printer support and maintenance
- Three years of experience with equipment inventory management and turn-in process
- DoD 8140.03 IAT Level II / Intermediate certification
- TS/SCI clearance with SBI and ability to attain SI, TK, G, HCS, and NATO Secret clearance
Preferred Qualifications- Experience with PowerShell scripting and automation
- Experience with DISA STIG compliance and ACAS
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