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Analyst II, Systems Operations

Intercontinental Exchange, Inc

Atlanta, Georgia • Today

Full-time

Senior Analyst, Systems Operations

Intercontinental Exchange, Inc

Atlanta, Georgia • Today

Full-time

Data Analyst II

Emory Healthcare

Atlanta, Georgia • Today

Full-time

Lead Technology Operations Analyst - SONIC

Inspire Brands

Sandy Springs, Georgia • Today

Full-time

Lead Technology Operations Analyst, Payments - BWW

Inspire Brands

Sandy Springs, Georgia • Today

Full-time

Release Engineer II : Engineering Operations & Delivery Coordination

Jack Henry & Associates

Remote • Today

Full-time

USD 56,800.00 - 90,000.00 per year

Finance Sales Operations Analyst 2

DGN Technologies

Berkeley Lake, Georgia • Today

Easy Apply

Contract, Third Party

$65 - $65

Data Analyst II (MPSB)

Goldbelt Inc

Remote • Today

Full-time

USD 90,000.00 - 100,000.00 per year

Data Analyst II

University of Rochester

Remote or New York, New York • Today

Full-time

USD 52,300.00 - 73,300.00 per year

YCCI Data Integration Analyst II

Yale University

Remote • Today

Full-time

USD 68,000.00 - 120,500.00 per year

Tax Operations Analyst

WinMax Systems Corporation

Remote • Today

Easy Apply

Contract

30 - 32

Systems Operations Manager

Spar Information Systems

Remote • Today

Easy Apply

Full-time, Part-time, Contract, Third Party

IT Analyst – Application Operations & Production Support

DCM Infotech Limited

Remote • 14d ago

Easy Apply

Contract

Depends on Experience

Network Operations Engineer / Network Operations Analyst

Eliassen Group

Remote or Almont, Colorado • Today

Contract

Data Analyst, Revenue Operations

NMI

Remote • Today

Full-time

USD 65,000.00 - 85,000.00 per year

Billing Operations Analyst

Kforce Technology Staffing

Remote or Boca Raton, Florida • Today

Contract

$25 - $27 hourly

Care Management Sr Data Operations Analyst (Full-time Remote, North Carolina Based)

Alliance Enterprises Inc.

Remote or Morrisville, North Carolina • Today

Full-time

USD 69,592.00 - 88,729.00 per year

BMC Control-M Operations Support Analyst

Comtech Global

Remote • Today

Easy Apply

Contract

30 - 30

Data Analytics Engineer II

Mercury Insurance

Remote • 6d ago

Full-time

USD 94,458.00 - 179,048.00 per year

Business Analyst II

Vaco by Highspring

Remote • 15d ago

Easy Apply

Contract

$45

Senior Cyber-Security Operations Analyst, Product AppSec

Veeam Software Corporation

Remote • Today

Full-time

USD 167,400.00 - 310,900.00 per year

Cyber-Security Operations Analyst III, Product AppSec

Veeam Software Corporation

Remote • Today

Full-time

USD 140,900.00 - 234,800.00 per year

Network Operations & Infrastructure Intern

Georgia System Operations Corporation

Tucker, Georgia • Today

Full-time

Cybersecurity Operations & Compliance Intern

Georgia System Operations Corporation

Tucker, Georgia • Today

Full-time

Business Operations Program Manager

Apex Systems

Atlanta, Georgia • Today

Easy Apply

Full-time

$69 - $75 per hour

Infrastructure Operations Intern - Summer 2027

Cox Communications

Atlanta, Georgia • Today

Full-time

USD 24.23 - 36.35 per hour

Strategy & Operations Associate - Global Customer Success

StubHub

Atlanta, Georgia • Today

Full-time

USD 110,000.00 - 130,000.00 per year

Senior Engineer, Network Operations

Intercontinental Exchange, Inc

Atlanta, Georgia • Today

Full-time

USD 100,000.00 - 120,000.00 per year

Senior Manager - Technology Operations, SONIC

Inspire Brands

Sandy Springs, Georgia • Today

Full-time

Manager Business Operations

Fiserv, Inc.

Milton, Georgia • 4d ago

Full-time

Job Details

Skills

System Administration
Incident Management
Documentation
Knowledge Base
Technical Support
Microsoft Windows
Computer Networking
TCP
UDP
Windows PowerShell
Scripting
SQL
Microsoft Windows Server
Microsoft Operating Systems
Spectrum
Database
Performance Monitoring
Communication
Critical Thinking
Analytical Skill
Problem Solving
Conflict Resolution
ROOT
Organized
Management
Multitasking
Microsoft Exchange

Summary

Overview

Job Purpose

The System Operations Analyst is responsible for documentation, managing, promptly analyzing and escalating or solving problems inside the company's hosted-services production environment.

The role is a blend of general technical and business knowledge as well as a solid understanding of the architecture of Clearing Systems and networks.

Responsibilities

Monitor and manage incident response (1st level fix, notification, and escalation) within the production environment
Manage, diagnose and fix (based on runbook and knowledge) Incidents which are raised through Monitoring Tools, or via the Production Conference Bridge
Follow established runbooks to resolve incidents and contribute to peer review of new documentation as the team's knowledge base evolves
Assist in root cause investigation and resolution of production incidents
Meticulously follow the handover process documented to bring the next shift up to speed and highlight priority items or issues

Knowledge and Experience

1-2+ years of experience in an IT systems support, operations, or administrative role within a Windows environment; a university degree or equivalent experience is accepted
Working knowledge of networking fundamentals (TCP/UDP), basic PowerShell scripting, and the ability to read and query SQL databases
Willingness to work shift rotations that include weekends and public holidays, as the company requires
Experience supporting Windows Server environments, including comfort operating at an administrative permission level
Familiarity with enterprise monitoring and alerting platforms (e.g., BigPanda, Spectrum View, or similar tools)
Basic understanding of database performance monitoring and the ability to identify and flag abnormalities
Excellent verbal and written communication skills
Logical approach, critical thinking and analytical problem-solving skills with an ability to identify the root cause(s) of a problem
Effective team player - able to interface / liaise effectively with a variety of IT and non-IT contributors and personalities across the organization
Ability to be organized and decisive while under pressure, when managing urgent and critical production issues
Excellent time management skills - A structured and organized approach to work, knows how to manage priorities and able to multi-task

Schedule

This is a full-time position that requires occasional shift work (day and night)

#LI-JM1

-

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10123334
Position Id: 3f0468e4573d0dd69758e11bb90a0433
Posted 30+ days ago

Fitment

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Similar Jobs

Senior Analyst, Systems Operations

Atlanta, Georgia

•

Today

Overview Job Purpose The New York Stock Exchange (NYSE), part of Intercontinental Exchange (NYSE:ICE), is the world's largest equities exchange and a defining name in global markets. Our Systems Operations team keeps that market running, engineering and supporting the technology platforms that connect companies around the world to capital and derivative markets. With a leading-edge approach to developing technology platforms, we have built market infrastructure in all major trading centers, of

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Staff Operational Support Engineer L2

Atlanta, Georgia

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Job Description Staff Operational Support Engineer L2 37639950 Hourly pay: $70/hrWorksite: Leading audio, video, and voice technologies company (Atlanta, GA 30308 - Onsite)W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL40 hours/week, 12 Month Assignment A leading video, audio, and voice technologies company Staff Operational Support Engineer L2 to provide operational support for 24/7 live video streaming, advertising, player, and real-time delivery platforms.

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Remote or Atlanta, Georgia

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Job Description Staff Operational Support Engineer 37359129 Hourly pay: $70/hrWorksite: Leading audio, video, and voice technologies company (Atlanta, GA 30308 - Onsite and open to Remote modality for candidates located in the United States)W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL40 hours/week, 6 Month Assignment A leading video, audio, and voice technologies company Staff Operational Support Engineer to take ownership of production incidents, support

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Service Management Center Analyst - Overnight Shift

Alpharetta, Georgia

•

Today

Description Service Management Centre (SMC) Analyst Location: Hybrid/Onsite (as required) - Alpharetta, GA Duration: 6-12 Month Contract (Potential for Conversion) Pay Rate: $26 - $30/hr (only on W2) Shift: Thursday - Monday | 12:00 AM - 8:30 AM About the Opportunity Our client is transforming its Service Management Centre (SMC) from a traditional monitoring-focused operation into a modern Operational Command Center responsible for service reliability, major incident response, root cause a

Easy Apply

Contract

USD 26.00 - 30.00 per hour

Job Details

Skills

System Administration
Incident Management
Documentation
Knowledge Base
Technical Support
Microsoft Windows
Computer Networking
TCP
UDP
Windows PowerShell
Scripting
SQL
Microsoft Windows Server
Microsoft Operating Systems
Spectrum
Database
Performance Monitoring
Communication
Critical Thinking
Analytical Skill
Problem Solving
Conflict Resolution
ROOT
Organized
Management
Multitasking
Microsoft Exchange

Summary

Monitor and manage incident response (1st level fix, notification, and escalation) within the production environment
Manage, diagnose and fix (based on runbook and knowledge) Incidents which are raised through Monitoring Tools, or via the Production Conference Bridge
Follow established runbooks to resolve incidents and contribute to peer review of new documentation as the team's knowledge base evolves
Assist in root cause investigation and resolution of production incidents
Meticulously follow the handover process documented to bring the next shift up to speed and highlight priority items or issues

Knowledge and Experience

1-2+ years of experience in an IT systems support, operations, or administrative role within a Windows environment; a university degree or equivalent experience is accepted
Working knowledge of networking fundamentals (TCP/UDP), basic PowerShell scripting, and the ability to read and query SQL databases
Willingness to work shift rotations that include weekends and public holidays, as the company requires
Experience supporting Windows Server environments, including comfort operating at an administrative permission level
Familiarity with enterprise monitoring and alerting platforms (e.g., BigPanda, Spectrum View, or similar tools)
Basic understanding of database performance monitoring and the ability to identify and flag abnormalities
Excellent verbal and written communication skills
Logical approach, critical thinking and analytical problem-solving skills with an ability to identify the root cause(s) of a problem
Effective team player - able to interface / liaise effectively with a variety of IT and non-IT contributors and personalities across the organization
Ability to be organized and decisive while under pressure, when managing urgent and critical production issues
Excellent time management skills - A structured and organized approach to work, knows how to manage priorities and able to multi-task

Schedule

This is a full-time position that requires occasional shift work (day and night)

#LI-JM1

-

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Dice Id: 10123334
Position Id: 3f0468e4573d0dd69758e11bb90a0433
Posted 30+ days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Senior Analyst, Systems Operations

Atlanta, Georgia

•

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Full-time

Staff Operational Support Engineer L2

Atlanta, Georgia

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USD 70.00 - 70.00 per hour

Staff Operational Support Engineer

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USD 70.00 - 70.00 per hour

Service Management Center Analyst - Overnight Shift

Alpharetta, Georgia

•

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Easy Apply

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USD 26.00 - 30.00 per hour