Description
Experienced AV / Telepresence Engineer with strong Cisco WebEx hardware expertise and enterprise conference room support experience. This is a highly hands-on, on-site role supporting multiple locations, ideal for someone who thrives in troubleshooting AV environments and is comfortable working across WebEx and Microsoft Teams ecosystems. Hardware Support & Maintenance: In partnership with Cisco Managed Services, install, configure, manage, and maintain Cisco Webex hardware and connected peripherals (i.e. - QSC, Shure, Crestron, etc.) across conference rooms and executive offices on site at the THD Corp ATL HQ location plus satellite sites within range. AV Experience Management: Ensure optimal audio and visual quality in all meeting spaces by routinely calibrating cameras, microphones, displays, and control panels. Vendor & Stakeholder Collaboration: Work closely with AV integrators, hardware vendors, and internal IT teams (such as networking and security) to implement upgrades, resolution of TP support tickets and project assignments, and resolve critical hardware failures. Documentation & Training: Create and maintain standard operating procedures (SOPs), system diagrams, platform documentation, and troubleshooting guides. Provide occasional training to end-users on how to effectively use room systems. Standard Room Equipment quotes and procurement assistance Networking Fundamentals: Solid understanding of network protocols relevant to AV over IP, including QoS, SIP, H.323, TCP/IP, RTMP, CVI, and bandwidth management. Microsoft Teams Mastery: Strong technical knowledge of the Microsoft Teams ecosystem, especially Microsoft Teams Rooms (MTR) and Teams Admin Center. Microsoft Teams Operations: Provide Tier 2/Tier 3 operational support for Microsoft Teams, including Teams Rooms (MTR), live events, town halls, voice/video routing, and end-user meeting support. Familiarity with enterprise ticketing systems (e.g., ServiceNow).
Skills
Hardware Support Maintenance, cisco hardware, Webex hardware, Cisco Managed Services, hardware support, Hardware maintenance
Top Skills Details
Hardware Support Maintenance,cisco hardware,Webex hardware,Cisco Managed Services,hardware support,Hardware maintenance
Additional Skills & Qualifications
Presentation and temperament suitable for corporate environment Strong communication skills (written, verbal) Strong organizational skills, ability to manage multiple tasks spanning cross-functional teams
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Atlanta, GA.
Pay and Benefits
The pay range for this position is $30.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Atlanta,GA.
Application Deadline
This position is anticipated to close on Jul 17, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 101054TS
- Position Id: JP-006145359
- Posted 5 days ago
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