Job Summary – Sr. Accessibility Engineer
- Apply deep expertise in digital accessibility standards (WCAG) and guidelines to ensure inclusive digital experiences.
- Design and develop accessible customer-facing DigiCare platforms, including web portals, mobile apps, chatbots, and care applications.
- Conduct comprehensive accessibility audits, assessments, and gap analyses for web and mobile applications.
- Utilize and support screen reader and assistive technologies (JAWS, NVDA, VoiceOver, TalkBack) for diverse user needs.
- Develop using semantic HTML, accessible CSS, and JavaScript for inclusive user interfaces.
- Validate accessibility for forms, navigation, error handling, notifications, and telecom transactional journeys.
- Employ accessibility testing tools (Axe, Lighthouse, WAVE, ARC Toolkit, Accessibility Insights) for compliance.
- Integrate accessibility testing into CI/CD pipelines and Agile workflows.
- Ensure mobile accessibility compliance for both iOS and Android platforms.
- Leverage accessible design systems, component libraries, and reusable UI patterns.
- Understand and improve accessibility in prepaid telecom customer journeys (e.g., recharge, balance inquiry, offers).
- Support omni-channel DigiCare platforms, including web, mobile, chatbot, IVR, and care portals.
- Address accessibility needs for multilingual, low-literacy, and assisted care user groups.
- Apply usability and inclusive design principles to high-volume consumer digital platforms.
- Collaborate with development, UX, and QA teams to identify and remediate accessibility defects.
- Document accessibility standards, defects, remediation guidance, and compliance reports.
- Operate within Agile/Scrum models in enterprise telecom settings.
- Maintain awareness of telecom data privacy, security, and regulatory implications on accessibility.
- Communicate and advocate accessibility best practices to cross-functional technical and product teams.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91132378
- Position Id: 9661-13093-
- Posted 7 days ago
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