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Client Technical Support Specialist

Infinite Computer Solutions (ICS)

Remote • Yesterday

Easy Apply

Full-time

Up to $120,000

Client Technical Support Specialist

Infinite Computer Solutions (ICS)

Remote • 10d ago

Easy Apply

Full-time

Depends on Experience

Technical Customer Support Specialist

Yoh - A Day & Zimmerman Company

Remote or Tempe, Arizona • Today

Easy Apply

Full-time

Full benefits package available including medical, dental, vision, HSA, 401(k) with immediate eligibility, life and disability insurance, EAP, and more

Technical Support Specialist

Hayward Industries

Atlanta, Georgia • Today

Full-time

Full-Time Technical Support Specialist

State of Georgia

Atlanta, Georgia • Today

Full-time

USD 54,000.00 per year

Computer Technical Support Specialist-Intern

Universal Avionics Systems Corporation

Duluth, Georgia • Today

Full-time

Senior Customer Technical Support Specialist, Lab Automation - 3rd Shift (4 x 10-hour days) - REMOTE

Danaher Corporation

Remote • Today

Full-time

USD 31.00 - 41.00 per hour

Technical Support Specialist, IT-Apps

Rippling

Remote or Nevada • Today

Full-time

USD 23.49 per hour

Technical Support Specialist, Ion Chromatography

Thermo Fisher Scientific

Remote or Pennsylvania • Today

Full-time

Technical Support Specialist - Tier II, Radius Mapping

Motorola Solutions

Remote or Texas • Today

Full-time

USD 75,000.00 - 85,000.00 per year

Technical Support Specialist - Tier II, Eclipse Analytics

Motorola Solutions

Remote or Texas • Today

Full-time

USD 75,000.00 - 85,000.00 per year

Technical Support Specialist - HVAC - REMOTE

GE Appliances

Remote or Louisville, Kentucky • Today

Full-time

Sr Technical Support Specialist

Becton Dickinson & Company

Remote or San Antonio, Texas • Today

Full-time

Multifunctional Field Technical Support (MFTS) Specialist Sr.- NATO/Iraq (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

Multifunctional Field Technical Support (MFTS) Specialist Sr.- OCONIraq (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

Multifunctional Field Technical Support (MFTS) Specialist Mid - Germany (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

Multifunctional Field Technical Support (MFTS) Specialist - Kuwait (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

IT Support Specialist

Geotab

Atlanta, Georgia • Today

Full-time

W2 :: Remote :: VistA/MUMPS Healthcare Applications Support Specialist || G.C / U.S.C

Bitsoft International, Inc.

Remote • 3d ago

Easy Apply

Contract

Depends on Experience

Technical Course Developer // Learning Content Specialist

APN Software Services, Inc

Hybrid in Norcross, Georgia • 30+d ago

Easy Apply

Contract

45 - 49

Specialist, Product Technical Support

Becton Dickinson & Company

Remote or Irvine, California • Today

Full-time

USD 73,400.00 - 117,400.00 per year

Specialist II, Technical Product Support

IKON Office Solutions

Duluth, Georgia • Today

Full-time

Technical Customer Support (US Remote)

Motorola Solutions

Remote or Illinois • Today

Full-time

USD 110,000.00 - 120,000.00 per year

Administrative Support Specialist Tool Support

Mindlance

Remote • 11d ago

Easy Apply

Contract

$25 - $30

IT Support Specialist (Bilingual)

CLPS Global

Remote • 4d ago

Easy Apply

Contract

Depends on Experience

Help Desk Support/Help Desk Specialist I (Remote)

Kforce Technology Staffing

Remote or Tucson, Arizona • Today

Contract

$17 - $25 hourly

IT Support Specialist Tier I - Hybrid

Praxis Precision Medicines

Remote • Today

Full-time

USD 56,000.00 - 76,000.00 per year

Specialist, Field Support Engineering

McKesson Corporation

Remote or Pennsylvania • Today

Full-time

USD 90,000.00 - 110,000.00 per year

AI Optimization Specialist, Support

Vanta

Remote • Today

Full-time

USD 129,000.00 - 152,000.00 per year

IT Support Specialist

Keeper Security, Inc.

Remote • Today

Full-time

Job Details

Skills

TCP
IP
DNS
Firewall
Router
WAN
LAN
Load Balancer
Windows

Summary

Client Technical Support Specialist

Position Summary

The Client Technical Support Specialist serves as a trusted technical advisor to clients, providing advanced support for applications, infrastructure, and network connectivity. This role works closely with third-party vendors to diagnose and resolve complex technical issues while ensuring a high level of client satisfaction. Success in this position requires strong troubleshooting skills, networking expertise, vendor management experience, and the ability to coordinate technical activities across multiple organizations.

Key Responsibilities

Third-Party Vendor Management

Serve as the primary technical liaison between clients, internal teams, and third-party vendors.
Coordinate troubleshooting efforts involving network providers, hardware manufacturers, software vendors, managed service providers, and cloud hosting partners.
Open, manage, and track vendor support cases through resolution.
Escalate critical issues to vendors and ensure timely response and accountability.
Review vendor recommendations and communicate technical impacts and requirements to clients and internal stakeholders.

Network Support & Connectivity

Troubleshoot network-related issues including VPN connectivity, firewalls, DNS, routing, load balancers, and WAN/LAN communications.
Analyze network performance and connectivity issues impacting client applications and services.
Collaborate with network engineering teams and telecommunications providers to resolve service interruptions.
Support implementation and maintenance of secure client connectivity solutions.
Assist clients with network configuration requirements for new implementations, upgrades, and integrations.

Client Support & Service Delivery

Serve as a primary technical contact for client support requests and incidents.
Diagnose, troubleshoot, and resolve hardware, software, application, and connectivity issues.
Escalate complex issues to senior technical teams when required.
Provide timely updates and communications to clients regarding issue status and resolution.

Required Qualifications

3+ years of experience in technical support, infrastructure support, network operations, systems administration, or a related technology role.
Working knowledge of:

TCP/IP networking
DNS, DHCP, and VPN technologies
Firewalls, routers, and switches
Windows Server and Linux environments
Application and database troubleshooting

Experience working directly with third-party technology vendors and service providers.
Ability to coordinate multi-party technical issues involving clients, vendors, and internal support teams.
Strong understanding of network troubleshooting methodologies and incident management practices.

Preferred Qualifications

Experience supporting financial institution infrastructure and hosted environments.
Knowledge of Cisco, Palo Alto, Fortinet, VMware, Azure, AWS, or similar technologies.
ITIL Foundation, Network+, CCNA, or equivalent technical certifications.
Experience supporting disaster recovery, business continuity, and data center environments.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10199915
Position Id: 9061986
Posted 9 days ago

Fitment

Dice Job Match Score™

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Contact the job poster

Neha Bam

Recruiter @ Infinite Computer Solutions (ICS)

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Similar Jobs

Client Technical Support Specialist

Remote

•

10d ago

Client Technical Support Specialist Position Summary The Client Technical Support Specialist serves as a trusted technical advisor to clients, providing advanced support for applications, infrastructure, and network connectivity. This role works closely with third-party vendors to diagnose and resolve complex technical issues while ensuring a high level of client satisfaction. Success in this position requires strong troubleshooting skills, networking expertise, vendor management experience, and

Easy Apply

Full-time

Depends on Experience

Early Career Consult Program - Network Support Associate

Remote or Dallas, Texas

•

Today

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Your Role As a Network Support Specialist, you will help ensure the availability, performance, and security of enterprise network environments.

Full-time

USD 55,200.00 per year

Senior Network Engineer – Managed Services / SD-WAN

Remote

•

2d ago

Position Overview We are seeking an experienced Senior Network Engineer to join our managed network services team. The ideal candidate will have strong hands-on expertise in enterprise networking, Cisco routing and switching, SD-WAN, managed firewalls, network edge technologies, and network security. This role will be responsible for designing, implementing, troubleshooting, optimizing, and supporting enterprise network infrastructure. The engineer will work directly with customers to resolve c

Easy Apply

Contract

35 - 40

Network Engineer II

Remote or Texas

•

Today

What this Job Entails: The Network Engineer II is a focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details. Scope: Applies company policies and procedures to resolve a variety of issuesWorks on problems of moderate scopeReceives general instructions on routine work and detailed instructions on new projectsThis position requires flexibility with shift schedu

Full-time

USD 72,960.00 - 115,200.00 per year

Job Details

Skills

TCP
IP
DNS
Firewall
Router
WAN
LAN
Load Balancer
Windows

Summary

Client Technical Support Specialist

Position Summary

Key Responsibilities

Third-Party Vendor Management

Serve as the primary technical liaison between clients, internal teams, and third-party vendors.
Coordinate troubleshooting efforts involving network providers, hardware manufacturers, software vendors, managed service providers, and cloud hosting partners.
Open, manage, and track vendor support cases through resolution.
Escalate critical issues to vendors and ensure timely response and accountability.
Review vendor recommendations and communicate technical impacts and requirements to clients and internal stakeholders.

Network Support & Connectivity

Troubleshoot network-related issues including VPN connectivity, firewalls, DNS, routing, load balancers, and WAN/LAN communications.
Analyze network performance and connectivity issues impacting client applications and services.
Collaborate with network engineering teams and telecommunications providers to resolve service interruptions.
Support implementation and maintenance of secure client connectivity solutions.
Assist clients with network configuration requirements for new implementations, upgrades, and integrations.

Client Support & Service Delivery

Serve as a primary technical contact for client support requests and incidents.
Diagnose, troubleshoot, and resolve hardware, software, application, and connectivity issues.
Escalate complex issues to senior technical teams when required.
Provide timely updates and communications to clients regarding issue status and resolution.

Required Qualifications

3+ years of experience in technical support, infrastructure support, network operations, systems administration, or a related technology role.
Working knowledge of:

TCP/IP networking
DNS, DHCP, and VPN technologies
Firewalls, routers, and switches
Windows Server and Linux environments
Application and database troubleshooting

Experience working directly with third-party technology vendors and service providers.
Ability to coordinate multi-party technical issues involving clients, vendors, and internal support teams.
Strong understanding of network troubleshooting methodologies and incident management practices.

Preferred Qualifications

Experience supporting financial institution infrastructure and hosted environments.
Knowledge of Cisco, Palo Alto, Fortinet, VMware, Azure, AWS, or similar technologies.
ITIL Foundation, Network+, CCNA, or equivalent technical certifications.
Experience supporting disaster recovery, business continuity, and data center environments.

Dice Id: 10199915
Position Id: 9061986
Posted 9 days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Neha Bam

Recruiter @ Infinite Computer Solutions (ICS)

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Client Technical Support Specialist

Remote

•

10d ago

Easy Apply

Full-time

Depends on Experience

Early Career Consult Program - Network Support Associate

Remote or Dallas, Texas

•

Today

Full-time

USD 55,200.00 per year

Senior Network Engineer – Managed Services / SD-WAN

Remote

•

2d ago

Easy Apply

Contract

35 - 40

Network Engineer II

Remote or Texas

•

Today

Full-time

USD 72,960.00 - 115,200.00 per year