Job#: 3056608 Job Description: Vehicle Development - Fleet Support Engineer
Location: Atlanta, Georgia (On-site)
Role Overview
As the regional footprint expands into the Atlanta market, the Fleet Support Engineer on the Vehicle Development team serves as the vital technical point of contact for Vehicle Technicians on-site and the direct link to Component and Hardware Engineering. This role is essential to establishing the local diagnostic and escalation infrastructure required for a successful market launch. Operating from the service depot, the selected candidate will actively drive the operational uptime of the fleet, resolve complex technician escalations, and perform deep-dive troubleshooting to prevent vehicle downtime during critical early-operations phases.
Key Responsibilities
- Serve as the primary technical point of contact for real-time escalations regarding sensor-related fleet issues.
- Conduct in-depth root cause analysis through comprehensive log reviews to identify, isolate, and resolve fleet anomalies.
- Develop, update, and maintain detailed troubleshooting guides for technicians, integrating newly diagnosed faults and resolution paths.
- Perform hardware bring-up and validation procedures for new sensor components, including LIDAR, radar, and camera systems.
- Design and implement diagnostic procedures to streamline future troubleshooting, focusing on sensor calibration and data integrity.
- Conduct historical reviews of vehicle and fleet data, analyzing sensor trends to preemptively identify system issues.
- Collaborate closely with engineering design teams to enhance tooling and improve issue detection capabilities.
- Develop and execute effective countermeasures across the fleet to prevent recurring technical issues.
- Define and capture critical data points to validate issue resolution and measure the efficacy of implemented solutions.
- Support fleet operations with availability for occasional domestic travel and overtime with advance notice.
Required Qualifications
Education: Bachelor's degree in Electrical Engineering or Computer Engineering is required.
Experience: Minimum of 6 years of relevant engineering experience in transportation, aerospace, or autonomous vehicles, with a dedicated focus on perception systems and sensors.
Technical Skills: Proven proficiency in troubleshooting low and high voltage circuits, applying Unified Diagnostic Services (UDS) protocols, and analyzing hardware/software systems architecture in operational environments. Candidates must demonstrate the ability to comprehend complex schematics, electrical diagrams, and connector end views or pinouts.
Preferred Qualifications
- Experience with electric vehicle technology and remote vehicle troubleshooting methodologies.
- Proficiency utilizing Linux and Python-based programming systems for fleet-level data processing.
- Knowledge of advanced vehicle systems, diagnostics tools, and software-to-hardware interfaces.
- Familiarity with networking concepts, TCP, and socket programming.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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