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AVA Consulting

Collaboration Platform Administrator

AVA Consulting

Austin, Texas • Today

Easy Apply

Contract

60 - 65

Openmind Technologies

Sr BI Platform Administrator

Openmind Technologies

Remote or Boston, Massachusetts • 7d ago

Easy Apply

Contract

Depends on Experience

Penn State

IT Platform Administrator (ARL)

Penn State

Remote or State College, Pennsylvania • Today

Full-time

USD 80,100.00 - 132,204.00 per year

JRD Systems Inc

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JRD Systems Inc

Remote • 7d ago

Easy Apply

Contract, Third Party

40 - 60

VDart, Inc.

DocuSign Platform Lead / Senior DocuSign Administrator

VDart, Inc.

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

ARK Infotech Spectrum

DocuSign Platform Lead / Senior DocuSign Administrator

ARK Infotech Spectrum

Remote • 5d ago

Easy Apply

Contract

Depends on Experience

Veterans EZ Info, Inc

Kubernetes Platform Administrator / Technical Lead

Veterans EZ Info, Inc

Remote • 3d ago

Easy Apply

Full-time

100000 - 150,000

Infobahn Softworld Inc.

Systems Administrator V

Infobahn Softworld Inc.

Austin, Texas • Today

Easy Apply

Full-time, Contract

ASM Research

ServiceNow Platform Administrator

ASM Research

Remote • Today

Full-time

SharkNinja

Platform Administrator (Salesforce Service Cloud & CCaaS)

SharkNinja

Remote • Today

Full-time

USD 75,200.00 - 91,900.00 per year

DecisionPoint | Cortek

Cloud Governance & Compliance Administrator

DecisionPoint | Cortek

Remote • Today

Full-time

USD 13,665.00 per month

Kforce Technology Staffing

Slate CRM administrator

Kforce Technology Staffing

Remote or Boca Raton, Florida • Today

Contract

$35 - $38 hourly

CapTech Ventures

Power Platform Architect

CapTech Ventures

Remote or Seattle, Washington • Today

Full-time

USD 90,000.00 - 190,000.00 per year

Praescient Analytics

Application Administrator (Top Secret)

Praescient Analytics

Remote or Fairfax, Virginia • Today

Full-time

Goldbelt Inc

Cloud Administrator

Goldbelt Inc

Remote • Today

Full-time

USD 100,200.00 - 130,000.00 per year

DecisionPoint | Cortek

API Platform Lead

DecisionPoint | Cortek

Remote • Today

Full-time

USD 13,665.00 per month

SS&C Technologies Inc

Application Administrator

SS&C Technologies Inc

Remote or Florida • Today

Full-time

USD 70,000.00 per year

Allstate Insurance Company

Platform Consultant - Cyber Platforms, Data, & Tooling

Allstate Insurance Company

Remote • Today

Full-time

USD 134,000.00 - 209,750.00 per year

Oracle Corporation

[REMOTE] Senior Platform Software Engineer- Oracle Clinical Digital Assistant

Oracle Corporation

Remote • Today

Full-time

USD 92,500.00 - 209,500.00 per year

Highbrow

Google Cloud Platform Architect

Highbrow

Remote • Today

Easy Apply

Contract

65 - 70

CIS Technologies Inc.

Google Cloud Platform Architect

CIS Technologies Inc.

Remote • 3d ago

Easy Apply

Contract

Depends on Experience

Dropbox Inc

Principal Software Engineer, Core Sharing & Collaboration

Dropbox Inc

Remote • Today

Full-time

USD 284,800.00 - 385,200.00 per year

First-Citizens Bank & Trust Company

M365 Systems Engineer III - AI and Collaboration (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina • Today

Full-time

depends on experience

First-Citizens Bank & Trust Company

M365 Systems Engineer III - AI and Collaboration (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina • Today

Full-time

depends on experience

First-Citizens Bank & Trust Company

M365 Systems Engineer III - AI and Collaboration (Remote)

First-Citizens Bank & Trust Company

Remote or Texas • Today

Full-time

depends on experience

First-Citizens Bank & Trust Company

M365 Systems Engineer III - AI and Collaboration (Remote)

First-Citizens Bank & Trust Company

Remote or Arizona • Today

Full-time

depends on experience

First-Citizens Bank & Trust Company

Senior Manager IT - Workplace Collaboration & Content Management Engineering (Remote)

First-Citizens Bank & Trust Company

Remote or Phoenix, Arizona • Today

Full-time

depends on experience

First-Citizens Bank & Trust Company

Senior Manager IT - Workplace Collaboration & Content Management Engineering (Remote)

First-Citizens Bank & Trust Company

Remote or North Carolina • Today

Full-time

depends on experience

First-Citizens Bank & Trust Company

Senior Manager IT - Workplace Collaboration & Content Management Engineering (Remote)

First-Citizens Bank & Trust Company

Remote or Phoenix, Arizona • Today

Full-time

depends on experience

First-Citizens Bank & Trust Company

Senior Manager IT - Workplace Collaboration & Content Management Engineering (Remote)

First-Citizens Bank & Trust Company

Remote or Texas • Today

Full-time

depends on experience

Job Details

Skills

Microsoft Exchange
Microsoft Office
Collaboration
System Administrator
Office 365
Exchange Online
Microsoft 365
Google Workspace
Enterprise Email Infrastructure.
Windows PowerShell
Slack
Collaboration Platform

Summary

AVA Consulting is seeking a Collaboration Platform Administrator

Location: Austin, TX

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Job Description:

As a Collaboration Platform Administrator, you will provide operational support and administration for collaboration ecosystem. You''ll work closely with engineers, security teams, service owners, business partners, and vendors to troubleshoot issues, implement platform improvements, support integrations, and ensure our messaging and collaboration services remain highly available, secure, and scalable.
The ITSS Collaboration Platforms team enables client employees to communicate, collaborate, and work securely across the globe.
Administer and support enterprise messaging and collaboration technologies including Microsoft 365, Exchange Online, Slack Enterprise Grid, Google Workspace, Cisco Cloud Email Security, and a portfolio of SaaS collaboration applications. Team focuses on delivering secure, reliable, and scalable messaging and collaboration services while driving operational excellence, automation, and continuous improvement.

What You''ll Accomplish:

Administer and support enterprise messaging and collaboration platforms including Exchange Online, Microsoft 365, Slack Enterprise Grid, Google Workspace, Cisco Cloud Email Security, and other SaaS collaboration services.
Manage and troubleshoot enterprise email services, including mail flow, message hygiene, transport rules, mail routing, connectors, shared mailboxes, distribution lists, and email authentication technologies such as SPF, DKIM, and DMARC.
Support enterprise email security by administering Cisco Cloud Email Security policies, investigating phishing and spoofing incidents, analyzing message traces, and partnering with Information Security on email-related threats and escalations.
Perform day-to-day platform administration, configuration, troubleshooting, incident response, and service restoration while meeting established service level objectives.
Support platform security through identity management, access controls, data protection policies, and security best practices.
Configure and support collaboration applications such as Monday.com, Figma, Lucid Software, Smartsheet, Calendly, Zoom, and related productivity platforms.
Implement and maintain integrations between collaboration platforms using APIs, automation tools, and third-party applications.
Support AI-enabled capabilities across collaboration platforms, including AI assistants, workflow automation, MCP servers, approved third-party AI integrations, and emerging AI technologies.
Create and maintain automation using PowerShell, Google Apps Script, Microsoft Graph, REST APIs, or similar technologies to improve operational efficiency.
Develop operational reporting, dashboards, and metrics to improve service health, platform adoption, email deliverability, and operational efficiency.
Produce and maintain technical documentation, knowledge articles, and standard operating procedures.
Participate in change management activities, platform upgrades, testing, and production deployments.
Collaborate with cross-functional teams including Security, Identity, Infrastructure, Compliance, Legal, Vendor Support, and business stakeholders to resolve complex technical issues.
Partner with service owners and vendors to evaluate new features, validate platform changes, and support the rollout of enhancements that improve security, reliability, and the employee collaboration experience.
Participate in a global follow-the-sun weekday operational support rotation, providing on-call coverage during assigned regional business hours and ensuring seamless support through coordinated handoffs across global teams.

Requirements:

Required Qualifications:

5+ years of experience administering enterprise messaging and collaboration platforms in large-scale environments.
Strong hands-on experience supporting Exchange Online, Microsoft 365, Google Workspace, Slack Enterprise Grid, and enterprise email infrastructure.
Experience administering enterprise email security platforms such as Cisco Cloud Email Security (IronPort), Microsoft Defender for Office 365, Proofpoint, Mimecast, or equivalent.
Strong understanding of enterprise mail flow, SMTP, message routing, connectors, transport rules, SPF, DKIM, DMARC, and email security best practices.
Experience troubleshooting complex email delivery issues, message trace analysis, phishing investigations, and mail routing problems.
Experience supporting SaaS collaboration platforms such as Monday.com, Figma, Lucid Software, Smartsheet, Calendly, Zoom, or similar technologies.
Experience supporting identity and access management technologies, including SSO, SAML, SCIM provisioning, OAuth, and enterprise authentication.
Experience working with REST APIs, Microsoft Graph API, Google Workspace APIs, Slack APIs, automation platforms, or scripting languages such as PowerShell or Google Apps Script.
Familiarity with AI-enabled productivity tools, AI agents, MCP servers, workflow automation, and enterprise governance of AI capabilities.
Experience using monitoring, reporting, or log analysis tools such as Splunk or similar platforms.
Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues across multiple cloud platforms.
Excellent written and verbal communication skills with the ability to collaborate effectively across global teams and support both technical and non-technical stakeholders.
Ability to manage multiple priorities in a fast-paced operational environment while maintaining a strong customer service focus.

Preferred Qualifications:

Experience supporting collaboration and messaging platforms in a large global enterprise environment (20,000+ users).
Experience administering Slack Enterprise Grid in a large enterprise environment.
Experience with Microsoft Graph, Exchange Online PowerShell, Google Apps Script, Google Workspace Admin APIs, or similar administrative automation tools.
Experience implementing or supporting AI governance, enterprise AI capabilities, AI-powered automation, and collaboration platform integrations.

NOTE: Interested Candidates can apply by sending their Updated Resume and Contact Details.

Ron Tolson

AVA Consulting

Fax:

Web:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10125450
Position Id: AVA24656
Posted 7 hours ago

Fitment

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Ron Tolson

Ron Tolson

Recruiter @ AVA Consulting

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