Job DescriptionOur mission is simply stated: ERS offers competitive benefits to enhance the lives of its members. Each team member across the agency contributes to our ongoing success. ERS is open for business five days a week, 8:00 am to 5:00 pm, to meet customers where they need us: in person, on the phone, in their communities, and online. ERS currently offers opportunities that include flexible work schedules.
ERS does not sponsor or assume sponsorship of an employment visa at any time. ERS is seeking a Web Administrator to perform highly advanced (seniorlevel) web design, governance and development work as part of the Digital Communications and Creative Design team within the Benefits Communications (BCOM) Division. This role, working with the website team, leads complex web design, development and technical implementation efforts for ERS publicfacing website and may support broader digital initiatives including any necessary support for ERS Connect intranet site. Responsibilities include advanced website maintenance, technical troubleshooting, designing widgets and workflows, recommending and integrating new web technologies, ensuring adherence to best practices, managing web content governance and review schedules and contributing to digital projects such as interactive tools, multimedia and other memberfacing and internal digital communications efforts. Works under minimal supervision from the BCOM Assistant Director with extensive latitude for initiative, technical decisionmaking and independent judgment.
Essential Responsibilities include, but are not limited to:
Website Development - Leads highly complex website projects, redesigns and functionality enhancements from concept through deployment.
- Leads SEO improvements, modern UX design, information architecture updates and performance optimization.
- Collaborates closely with IS development teams on HTML, CSS, JS, components, template improvements and widget development.
- Performs advanced website maintenance, including designing, updating, modifying layouts and ensuring cross browser/device compatibility and optimization.
- Provides advanced technical troubleshooting, including resolving broken links, site errors, and functionality issues.
- Implements and maintains compliance with web standards and accessibility guidelines.
- Uses analytics tools to monitor traffic, user behavior, and performance metrics; produces strategic reports and makes recommendations for updates as needed.
- Serve as CMS expert providing guidance on systemlevel enhancements as appropriate.
- Acts as a primary technical advisor for defining business requirements for new digital capabilities.
- Contributes to or leads digital projects that extend beyond web content, such as interactive tools, multimedia and digital communications initiatives.
Website Administration - Manages and performs complex content updates, ensuring accuracy, accessibility, brand consistency and alignment with agency communication goals.
- Leads proactive cross divisional content reviews to ensure information remains current, accurate, and timely, while advising content owners and requesting divisions on best practices for layout, design and user experience.
- Serves as a member of the web team to manage website content and web development.
- Works with agency subject matter experts (SMEs) to review and update webpages and content regularly and in accordance with website policies. Helps ensure website meets applicable accessibility standards.
- Participates in usability testing and website assessments.
- Reviews and reports website analytics and recommends website changes and or improvements as needed.
- Contributes technical expertise to digital communications projects, including graphics, photography, video and multimedia enhancements as part ERS overall digital strategy.
Website Governance - Works with the current website administrator to manage and improve web governance, including streamlining review schedules and BCOM workflows.
- Develops, manages and maintains a streamlined agencywide content review schedule, governance processes and workflows to improve efficiency and content quality.
- Supports serverrelated responsibilities such as monitoring performance, troubleshooting issues in collaboration with Information Systems and minimizing downtime through timely issue escalation and resolution.
- Monitors and analyzes website traffic, user behavior, site speed and capacity; generates reports and provide insights on a regular cadence to guide improvements.
- Implements and supports security practices that protect the website from vulnerabilities, maintain backups and ensure compliance with accessibility standards and website regulations.
- Troubleshoots technical issues including broken links, page errors, search issues and functionality problems; provides timely solutions to maintain a seamless user experience.
- Collaborates with BCOM team members and IS on web requirements, Statements of Work, RFPs and implementation of new or upgraded CMS platforms and related technologies.
- Serve as a key partner in crossdivisional workgroups and Website Governance Committee initiatives, providing recommendations for improving site structure, content quality and user experience.
- Confers with the Office of the General Counsel (OGC) and ERS s current accessibility professionals in BCOM and IS as needed regarding regulatory requirements related to website functionality and accessibility standards.
Other Duties and Responsibilities: - Attends work regularly in accordance with agency leave and attendance policies.
- Complies with all applicable agency policies and procedures, including safety and standards of conduct.
- Performs other duties as assigned.
Required Minimum Qualifications: Your application for employment must reflect how you meet each of the following minimum qualifications:
- Graduation from an accredited fouryear college or university with a degree in computer science, web development, information technology or other similarly related majors. Qualifying experience beyond the minimum required may substitute for education.
- Five (5) years of experience administrating, developing and/or maintaining enterprise websites, including experience with web servers, content management systems (CMS)
- Five (5) years of hands on experience with front end development (HTML, CSS, JavaScript) and enterprise website support, including cross browser and cross device optimization.
- Five (5) years of experience implementing and validating web accessibility compliance, including WCAG 2.x AA standards, Section 508 requirements, and accessible UX patterns.
- Three (3) years of experience leading or overseeing enterprise web initiatives. Qualifying experience includes coordinating projects, implementing web technologies, establishing best practices, providing technical guidance or supervision to technical staff.
- Three (3) experience conducting accessibility audits, using automated and manual testing tools and remediating accessibility defects.
Preferred Qualifications: Your application for employment should reflect how you meet the following preferred qualifications:
- Experience leading, coordinating or overseeing enterprise web initiatives. Qualifying experience includes project coordination, implementing new web technologies, defining technical requirements, establishing web standards or providing technical guidance to staff.
- Kentico preferred or equivalent enterprise CMS platforms.
Additional information: Selected candidates may be required to complete a skills assessment to evaluate proficiency.
PLEASE NOTE: All submissions should contain complete job history entries, which includes job title, dates of employment, name of employer, and a description of duties performed as related to the position you are applying for. Resumes lacking sufficient detail, such as a summary of experience in lieu of progression of work history may not meet minimum qualifications. Other Information: In accordance with state law, authorization for telework may not be awarded to an employee as a condition of hiring. As an agency process, new employees complete a 30 day fully onsite period before evaluation for a telework agreement. This position may require access to privileged, confidential, or sensitive data. ERS will conduct either a TXDPS or FBI criminal history check on all new hires. For more information about this policy inquiries can be made to Please note: Internal applicants in the same salary group and classification as the posted position are eligible to receive an increase in salary where applicable up to the posted maximum.
Military Occupational Specialty Codes: Veterans, Reservists or Guardsmen with experience in the Military Occupational Specialty ( _InformationTechnology.pdf ) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply.
Please contact Human Resources at with questions or for additional information.
How to Apply: Interested in joining the ERS team? Apply online through the CAPPS Careers website by completing and submitting the State of Texas Application for Employment.
Please use the link below to create your CAPPS account and build your profile by selecting New User.
- _HRAM_FL.HRS_CG_SEARCH_FL.GBL?FOCUS=Applicant&SiteId=327&
- Once your profile is complete, click on View All Jobs to view available career opportunities and submit your application.
Applications submitted through Work in Texas: If you apply for an ERS position via Work in Texas , you will also need to complete a supplemental questions form. For more details, refer to the instructions in the email you receive.
Please contact a Human Resources representative if you need assistance or require accommodation during the application process.
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