Your OpportunityAt Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Schwab Technology Services enables the future of how clients manage their money by delivering innovative, reliable technology products that support our mission to democratize access to investing and financial planning.
As a Junior Data Platform Product Manager you will support product delivery and platform operations across business, analytics, governance, and engineering teams. This hands-on individual contributor role focuses on disciplined execution, requirements and process documentation, delivery metrics, feature rollout support, data management activities, stakeholder engagement, and coordination of practitioner-community activities.
Key Responsibilities- Requirements and intake: Support structured intake and requirements gathering. Partner with stakeholders to clarify business needs, document workflows, and translate requirements into actionable user stories and acceptance criteria.
- Product operations and process execution: Maintain repeatable product and operational processes that support consistent intake, planning, governance, delivery, and user onboarding. Document workflows and recommend practical process improvements based on delivery data and stakeholder feedback.
- Feature rollout support: Coordinate assigned activities for new feature and platform rollouts, including readiness tracking, communications, training materials, user onboarding, and feedback collection.
- Delivery coordination: Support backlog refinement, prioritization, planning, dependency tracking, and follow-through across products, engineering, architecture, analytics, and governance teams. Maintain accurate product artifacts, decisions, risks, and status updates in JIRA and Confluence.
- Metrics and platform health reporting: Track and report platform and delivery metrics, including request volume, cycle time, provisioning efficiency, adoption, progress, reliability, and outcomes. Use data to identify trends, bottlenecks, and improvement opportunities.
- Stakeholder engagement and adoption: Build effective working relationships with business and technical partners. Facilitate discussions, communicate progress and risks, support onboarding, and gather user feedback to improve adoption and platform experience.
- Community of Practice & User Engagement: Help coordinate community-of-practice activities, such as office hours, working sessions, knowledge-sharing forums, and reusable guidance. Capture decisions, publish materials.
What you haveRequired Qualifications- 2+ years of experience in product management / product operations / business analysis / platform management, or related discipline.
- Bachelor's degree in business, Information Systems, Engineering, or a related field, or equivalent professional experience.
- Experience gathering requirements, documenting workflows, and defining user stories and acceptance criteria.
- Experience supporting business processes, product delivery activities, operational reporting, or user adoption initiatives.
- Experience coordinating communications, documentation, training, onboarding, or feedback activities for a feature or process rollout.
- Basic knowledge of data management concepts, including data quality, data governance, controls, lineage, and data integrity.
- Experience with Agile delivery practices and tools such as JIRA and Confluence.
- Strong analytical skills with the ability to use data and metrics to communicate progress and identify improvement opportunities.
- Strong written and verbal communication skills, with the ability to facilitate meetings and prepare clear stakeholder materials.
- Proven organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications- Experience in tracking and reporting platform or operational metrics, including cycle time, volume, adoption, provisioning efficiency, reliability, or delivery outcomes.
- Experience supporting enterprise data, analytics, cloud, or AI-enabled platforms.
- Experience supporting data management and governance activities, including data quality monitoring, metadata management, stewardship, controls, issue remediation, or compliance processes.
- Experience coordinating feature launches, process rollouts, onboarding, or change enablement activities.
- Experience building reusable documentation and self-service resources.
- Working knowledge of data platform concepts, product delivery processes, and operational reporting.
- Experience in the Financial Services or Technology industry.
- Strong problem-solving skills and a demonstrated ability to bring structure to ambiguous or evolving work.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
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