Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.
Summary The AI Governance Principal supports enterprise AI governance activities under the direction of the Privacy Officer and in coordination with stakeholders on the AI Governance Counsel, including Legal, Privacy, Compliance, Security, Procurement, Product, and business stakeholders. This role is responsible for administering and maintaining the AI governance operating model, including the AI use case intake and review process, centralized repositories of submitted and approved use cases, governance documentation, meeting records, policy and standards updates, and trackers for client and state-law AI restrictions. The AI Governance Principal helps ensure that AI use cases are reviewed consistently, documented appropriately, monitored over time, and aligned with applicable legal, regulatory, contractual, privacy, security, and internal policy requirements. This role also supports reporting, audit readiness, training, and continuous improvement of AI governance processes.
Your role in our mission Maintain and administer the centralized AI use case repository and approval inventory, including submitted, approved, conditionally approved, deferred, declined, active, retired, and re-review-required use cases.
Manage the AI use case intake workflow, perform initial triage for completeness, and coordinate with business owners to obtain required information and supporting documentation.
Review submitted AI use cases for completeness and readiness for governance review, including alignment to required intake materials, risk information, intended use, data considerations, and applicable governance artifacts.
Coordinate the preparation of governance review materials, including impact assessments, solution overviews, model documentation, risk mitigation plans, quality plans, monitoring plans, and other responsible AI artifacts.
Organize, schedule, and maintain documentation for AI governance meetings, including agendas, presentation materials, minutes, decisions, conditions of approval, action items, and follow-up requests.
Maintain a centralized record of governance decisions, conditions, limitations, remediation items, monitoring requirements, and escalation triggers to support defensible and auditable AI governance.
Track approved AI use cases through the governance lifecycle, including clearance, go-live approval, monitoring obligations, material changes, periodic review dates, and retirement or re-review activities.
Maintain and update trackers for client contractual AI restrictions, disclosure obligations, data-use restrictions, CERP or similar approval requirements, and applicable state AI laws and regulations that may affect proposed or active use cases.
Support maintenance and periodic updates to AI governance policies, standards, procedures, templates, FAQs, guidance, and review criteria to reflect legal, regulatory, and business changes. This includes maintenance of AI Team SharePoint Intranet Site that hosts this documentation.
Partner with Legal, Privacy, Compliance, Security, Procurement, and business stakeholders to identify required safeguards, contractual dependencies, approval conditions, and remediation actions for AI use cases.
Prepare dashboards, reports, and metrics regarding intake volume, use case status, approval trends, risk themes, pending actions, and monitoring activities for leadership and governance stakeholders. The internal sources support centralized tracking artifacts, though they do not specify exact dashboard requirements; this item is included as a practical extension of those responsibilities.
Support audit readiness, records management, and response preparation for internal reviews, client inquiries, and other requests requiring documentation of AI governance decisions and controls.
Develop and maintain process documentation and training materials to promote consistent adoption of AI governance requirements across the organization.
Monitor for process improvement opportunities and help refine governance workflows, templates, intake quality controls, and repository structure to improve efficiency, traceability, and transparency. This is a recommended responsibility based on the documented operating model and centralized governance framework.
What we're looking for Bachelor's degree in Business, Public Policy, Information Governance, Information Security, Compliance, Legal Studies, Health Administration, or a related field.
Minimum of 10 years of experience in privacy, security, compliance, legal operations, risk management, governance, policy administration, or a related function. Healthcare, HIPAA, and regulated-industry experience preferred.
Experience supporting governance processes, writing and editing policies, maintaining trackers or repositories, documenting decisions, and coordinating cross-functional reviews.
Familiarity with AI governance concepts, generative AI use cases, model and solution documentation, and responsible AI principles.
Working knowledge of applicable privacy, security, and compliance concepts, including data-use restrictions, contractual controls, and legal/regulatory obligations affecting AI use.
Familiarity with recognized AI governance and risk frameworks, such as the NIST AI Risk Management Framework.
Strong written communication skills, including the ability to draft clear summaries, meeting documentation, governance records, policies, procedures, and leadership reports.
Strong analytical and organizational skills, with high attention to detail and the ability to manage multiple competing priorities and deadlines.
Experience using Microsoft 365 tools such as Excel, SharePoint, Teams, Word, and PowerPoint; experience with workflow, reporting, or dashboarding tools is preferred.
Ability to work effectively across legal, privacy, compliance, technology, and business teams and to communicate with both technical and non-technical stakeholders.
AIGP certification is preferred. Relevant certifications such as CIPP/US, CIPM, CISSP or similar are a plus.
What you should expect in this role - Fully Remote Opportunity - Work from anywhere in the U.S.
- Minimal Travel Required - Occasional travel opportunities (0-10%).
- Opportunity to Work on Cutting-Edge AI Solutions in a mission-driven healthcare technology environment.
- Video cameras must be used during all interviews, as well as during the initial week of orientation
- The Deadline to submit applications for this posting is August 24, 2026
The pay range for this position is $121,400.00 - $173,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
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