RWE Americas, LLCTo start as soon as possible, full time, permanentFunctional area: IT / Digital
Remuneration: Exempt
The
System Application Administrator I supports the reliability, availability, security, and compliance of operational technology systems used across renewable energy operations. Working under direct supervision, the role performs defined monitoring, maintenance, documentation, access-support, endpoint, and infrastructure tasks using established procedures, and promptly escalates exceptions or higher-complexity issues to senior administrators.
Role Responsibilities: - Monitor daily system health and uptime metrics across OT environments; recognize anomalies, document initial findings, and escalate according to defined procedures
- Perform entry-level hardware and endpoint support, including approved hard drive, memory, and peripheral replacements under direct supervision
- Execute established maintenance checklists for backups, log validation, scheduled jobs, and routine system health checks; record results accurately
- Fulfill Tier 1 requests such as user provisioning support, password resets, account lockout resolution, and approved software installation on endpoint devices
- Update asset and configuration records with hardware changes, server names, configuration versions, locations, and warranty information
- Assist with basic virtual machine activities, including cloning approved templates and controlled VM shutdown or startup for maintenance and patching
- Validate and correct inventory information such as IP address assignments, hostnames, system locations, and equipment labels
- Assist senior administrators with field activities, including rack installation, cable management, component replacement, and controlled physical system reboots
- Support NERC CIP readiness by shadowing compliance walkthroughs, documenting physical and logical access points, and maintaining complete evidence records
- Prepare for system patching by staging approved updates and helping test deployment scripts in non-production or sandbox environments
- Follow established SOPs for backups, patch staging, access provisioning, log checks, and endpoint maintenance; stop and escalate when conditions fall outside approved procedures
- Participate in training and knowledge-sharing activities to build foundational knowledge of cybersecurity, disaster recovery, OT operations, and compliance reporting
Job Requirements and Experience: - Associate's degree in Information Technology, Computer Science, Engineering Technology, or a related field, or equivalent practical experience
- Entry-level industry certification(s) relevant to systems administration, infrastructure, or cybersecurity preferred
- Minimum 1 year of relevant IT experience and minimum 2 years of relevant OT experience
- Foundational understanding of system administration, server monitoring, endpoint maintenance, backups, log review, patch preparation, and access provisioning
- Ability to follow documented procedures and checklists precisely in operational and compliance-sensitive environments
- Basic familiarity with Windows-based systems, virtualization concepts, Active Directory, endpoint tools, and asset or configuration management records
- Ability to troubleshoot straightforward user and system issues, capture accurate technical details, and escalate effectively
- Clear written and verbal communication, careful documentation practices, and willingness to learn from senior technical staff and field operations
- Ability to work safely around production infrastructure and travel to field or office locations as business needs require
- Complexity & Problem Solving
- Troubleshoots straightforward issues using documented procedures and escalates complex issues after initial triage
- Knowledge & Application
- Performs basic system administration, monitoring, endpoint maintenance, backup, log, patch-staging, and access tasks under supervision
- Collaboration & Interaction
- Works closely with senior staff and field operations; participates in training and shadowing to build technical knowledge
- Scope & Supervision
- Operates under direct supervision, completes assigned technical tasks, and has no supervisory responsibilities
Work Environment:This position is primarily office-based and may require travel and visits to RWEA offices and field locations. The employee must be able to sit, walk, or stand for extended periods and perform supervised work around server, rack, and endpoint equipment in accordance with established safety practices.
Applicants must be legally authorized to work in the United States. RWE Americas is unable to sponsor or take over sponsorship of employment visas at this time.
Pay range: The annual base salary range for this position in Illinois and New York is $80,000 - $90,000. The listed salary range represents our good faith estimate for this position and represents the range for new hire salaries across all U.S locations. Please note that the salary information is a general guideline only. RWE considers factors such as (but not limited to) scope and responsibilities of the position, candidate's education & work experience, training & certifications, and key skills as well as market and business considerations at the time of the offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary.
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93805. Any questions?
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All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
RWE Americas, a subsidiary of RWE, is a US-based energy company that is helping to meet the growing demand for energy across the United States. Backed by RWE's 125-year global legacy of managing diverse power assets, RWE Americas operates approximately 13 GW of power projects across 27 states. With a talented workforce of 2,000 employees, RWE Americas develops, constructs and operates wind, solar and battery storage projects that safely deliver affordable, reliable electricity to our customers. Committed to responsible development, RWE Americas invests in local and rural communities, creating jobs and partnering with stakeholders to support and strengthen the places where we live and work. Learn more about how RWE Americas is generating impact at americas.rwe.com.
At RWE Americas, we foster a culture defined by our Essential Behaviors - Have Courage, Create Impact and Actively Collaborate. We encourage bold thinking and continuous learning, and we value ownership, resilience and inclusion in everything we do. When you join us, you become part of a team that supports your development, respects your contributions and celebrates shared success. This is a place where you can grow your career and make a meaningful difference.
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