Job DescriptionTPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.
HIRING CONTACT: Venu Nerametla,
PHYSICAL WORK ADDRESS: IT Technical Services TPWD Headquarters, 4200 Smith School Road, Austin, Texas 78744
GENERAL DESCRIPTION :
Under the direction of the IT Operations Manager, this position Performs highly complex (seniorlevel) systems administration work. Responsible for midlevel Systems Administrator maintaining, securing and optimizing the agency's Windows based infrastructure, data platforms and M365 services. This role manages Windows Servers, databases environments including SQL & Oracle, Power BI administration, Data Gateway services, Enterprise file systems, NAS storage platforms and implementing data security controls. This position supports data governance & compliance policies in Purview & Power Platform, Data warehousing initiatives & EFS migrations. The systems administrator works closely with business, data and security teams. Must ensure high availability, streamline enterprise workflows, and maintain rigorous documentation, standard operating procedures (SOPs) within the agency. Assists in the preparation of recommendations, project plans, procedural and other technical documents for management. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures.
MINIMUM QUALIFICATIONS :
Education :
Graduation from an accredited college or university with a bachelor's degree in computer science or a related technical field.
Experience :
Five years of handson experience managing Windows Server infrastructure or administering Microsoft 365 suites and enterprise tools.
Licensure :
Must possess or be able to obtain, within 30 days of employment, a valid state driver's license.
ACCEPTABLE SUBSTITUTIONS :
Education :
One additional year of the required fulltime experience may substitute for 30 semester hours of the required education, with a maximum substitution of 30 semester hours.
PREFERRED QUALIFICATIONS :
Experience :
Proven track record with 2 years of experience deploying enterpriselevel Microsoft 365 tenants and configuring core enterprise tools.
KNOWLEDGE, SKILLS AND ABILITIES :
Knowledge of Windows server management and upgrade best Practices.
Knowledge of the ServiceNow platform to work on tickets preferred.
Knowledge of ITSM modules (Incident, Problem, Change, Request, Service Catalog)
Knowledge of SQL server upgrades and administration
Knowledge of Power BI administration, tenant management, data gateways management.
Knowledge of Power Platform administration specific to environments and Dataverse security.
Knowledge of update sets, application scopes, and instance management
Knowledge of M365 Cloud services.
Knowledge of supporting Microsoft apps like Power apps, Power Automate.
Skill in using MS Word, Excel and Outlook;
Skill in effective verbal and written communication.
Skill in User, group, and role management (ACLs, access control)
Skill in Instance configuration and system properties
Skill in Form design, list layouts, and UI customization
Skill in Service Catalog creation (catalog items, record producers, variables)
Skill in SLA configuration and management
Skill in Knowledge base management
Skill in Scheduled jobs and data imports (Import Sets, Transform Maps)
Skill in providing quality customer service in a courteous and professional manner.
Skill in establishing and maintaining effective work relationships with coworkers and workrelated contacts.
Ability to recognize, analyze and resolve complex technical issues and mitigate risk.
Ability to make sound and timely decisions.
Ability to communicate complex technical issues to audiences with varying levels of technical knowledge.
Ability to work independently with little or no supervision.
Ability to conduct work activities in accordance with TPWD safety program.
WORKING CONDITIONS :
Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; alternate schedule may be available.
Required to work overtime as necessary.
Required to respond to emergencies and oncall situations.
Required to pass a national fingerprintbased background check to maintain employment.
Applicants must be legally authorized to work in the United States and maintain that authorization throughout employment.
May be required to operate a state vehicle.
Must conform to TPWD dress and grooming standards, work rules and safety procedures.
Nonsmoking environment in State buildings and vehicles.
PLEASE NOTE: All applications must include complete job history information for each period of employment, provided either in the WORK HISTORY SECTION or in the attached RSUM. Please ensure each entry includes: - Job title,
- Employer name,
- Dates of employment (month/year),
- If employment is less than fulltime status, indicate parttime in the work history section or rsum, and
- Description of duties performed.
NOTE: Volunteer experience may be counted toward required experience.
IMPORTANT: - College Transcripts: If education is used to meet the minimum qualifications, a copy of the college transcript(s) issued by the registrar must be provided at the time of interview (unless otherwise noted in the posting).
- 'N/A' may be entered in fields that are not applicable.
- Omission of required information may result in disqualification.
Work In Texas (WIT) Applicants: - WIT applicants must complete the supplemental questions in the CAPPS Candidate Gateway to be considered.
- Human Resources will contact Work In Texas applicants via email with further instructions.
- To complete these questions, log in to CAPPS Candidate Gateway .
- If you need assistance creating a rsum, please refer to the 'Create a Rsum' link for Job Seekers on the Work In Texas website .
If the required information and attachments are not submitted as noted above, your application will be considered incomplete. EXCELLENT BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a ReturntoWork Program. For new employees or rehires, health insurance is available on the 1st of the following month after a 60day waiting period.
Click HERE to view our Benefits page. MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must attach the
required documentation referenced below at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at .
Required forms that will need to be attached with application for Military Employment Preference: Veteran DD214 showing honorable discharge or Statement of Service (only for transitioning service members who have not reached their date of separation).
Surviving spouse of a veteran who has not remarried Marriage Certificate and DD Form 1300 or appropriate documentation.
Orphan of a veteran killed while on active duty Birth Certificate and DD Form 1300 or appropriate documentation.
Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty Marriage Certificate and copy of spouses activeduty military orders.
Spouse of a veteran with disability and is the primary income for household Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating.
Documentation must be attached to the application before military preference can be granted. More information on military occupational specialty codes can be found below:
TPWD IS AN EQUAL OPPORTUNITY EMPLOYER 
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