Job#: 3046806 Job Description: Technical Communications Specialist
Position SummaryWe are seeking a highly organized and creative
Technical Communications Specialist to develop, manage, and deliver high-quality communications and technical documentation for a diverse stakeholder audience. This role requires a unique blend of technical writing expertise, communication strategy, project coordination, and creative design capabilities. The ideal candidate can translate complex technical concepts into clear, engaging, and user-friendly content while collaborating closely with subject matter experts to ensure accuracy and effectiveness.
This individual will support a variety of communication channels and publication efforts, including newsletters, technical documentation, web content, SharePoint sites, training materials, surveys, reports, and other internal and external communications.
Key Responsibilities
- Develop, write, edit, and maintain technical and business communications, including:
- Newsletters
- User guides and manuals
- Technical documentation
- Training materials
- Online help content
- Internal and external communications
- Web and SharePoint content
- Partner with engineers, product managers, subject matter experts, and business stakeholders to gather information and ensure content accuracy.
- Translate complex technical information into clear, concise, and engaging content for both technical and non-technical audiences.
- Lead the planning, development, revision, and publication of documentation and communication materials while ensuring consistency, quality, and adherence to organizational standards.
- Coordinate publication production activities, including editing, proofing, quality control, graphic design support, document processing, printing services, and vendor management.
- Review and edit content from multiple contributors to ensure cohesive messaging, consistent formatting, and alignment with style guides and company standards.
- Support and maintain communication platforms, including internal websites, SharePoint sites, newsletters, survey tools, and other communication channels.
- Compile, analyze, and present survey results and communication metrics to support business decision-making.
- Manage multiple projects simultaneously, proactively communicate status updates, and adjust priorities to meet evolving business needs.
- Provide document consultation, research, writing, and communication support across a broad range of initiatives.
- Support team objectives by contributing to additional projects and communication efforts as needed.
Required Qualifications
- Experience in technical writing, communications, journalism, English, public relations, marketing, or a related field.
- Proven experience creating and editing technical and business communications.
- Demonstrated ability to communicate complex concepts in a concise, understandable manner.
- Strong editing, proofreading, and quality assurance skills.
- Experience collaborating with subject matter experts and cross-functional teams.
- Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office Suite, SharePoint, and content management tools.
Preferred Qualifications
- Experience developing and managing newsletters.
- Familiarity with engineering, utility, or technical industry terminology.
- Experience supporting web content, SharePoint sites, and internal communication platforms.
- Graphic design, visual communication, or content creation experience.
- Experience with Adobe Creative Suite, Canva, or similar design tools.
- Strong brainstorming and creative problem-solving abilities.
- Experience analyzing survey data and preparing reports.
Desired Candidate Profile
The ideal candidate combines technical expertise with creativity and enjoys collaborating with a variety of stakeholders. They are a proactive team player who can take ownership of projects from concept through publication, while producing polished, accurate, and engaging communications. The successful candidate will be equally comfortable writing detailed technical documentation, creating newsletter content, brainstorming communication strategies, and supporting broader team initiatives.
Portfolio Requirement: Candidates should be prepared to provide writing samples, newsletters, technical documents, or other examples demonstrating their communication and content development capabilities.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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