Job DescriptionConsultant, Program Management - AI Delivery & Enablement Innovative projects that deliver cutting edge results do not run themselves. Project and Program Management within Business Support ensure projects run seamlessly, from start to finish. Our team manages projects or leads others managing projects - ensuring cross-functional teams work collaboratively and effectively. We oversee initial plans, set budgets, track project activities and communicate milestones to key stakeholders.
This role supports a growing, fast-paced team on a mission to transform manual business workflows into intelligent, agentic AI-driven operations. You'll be part of a dynamic group building and deploying autonomous agents across diverse business domains - reimagining how work gets done and driving real, measurable impact at scale.
What you'll achieve: As a Consultant, you will provide practical guidance and tools that help leaders execute program improvements. You will serve as the connective tissue across a fast-moving, technically driven organization - coordinating execution across multiple concurrent AI agent deployment projects, partnering with IT and security to remove roadblocks, and translating technical progress into business impact for senior stakeholders. You will help define how this function operates - establishing governance, reporting rhythms, and change management practices from the ground up.
Join us to do the best work of your career and make a profound social impact as a
Program Manager on our
AI Delivery and Enablement team in
Hopkinton, Massachusetts.
ResponsibilitiesYou will: - Conduct process assessments and identify automation opportunities
- Coordinate and track multiple concurrent AI agent deployment projects across diverse business domains, ensuring alignment on timelines, dependencies, and outcomes
- Build and maintain dashboards and translate data into actionable insights, including executive-level views that translate technical AI deployment progress into clear, business-relevant terms
- Partner closely with IT and security teams to clear technical and organizational roadblocks - including data access, infrastructure, governance, and compliance - that could slow agent deployment
- Support hiring, onboarding, and integration of new technical talent joining the team, helping them ramp up quickly and effectively
- Develop toolkits and communication plans for process changes, and contribute to the broader AI acceleration strategy, including helping prioritize which business domains and workflows to target next
- Act as a liaison between technical engineering staff and senior business stakeholders, translating complex technical capabilities into compelling business value propositions
- Support program execution with documentation and compliance controls, establishing governance and change management practices tailored specifically to agentic AI transformation initiatives
QualificationsTake the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements - Significant experience in program/project management, with a track record of managing complex, cross-functional initiatives
- Experience working with or managing technical teams (software engineering, data science, or AI/ML)
- Strong leadership and communication skills , with the ability to translate technical work into business outcomes for senior stakeholders
- Experience with project management tools and Agile/Scrum methodologies for managing technical engineering work
- Strong cross-functional collaboration skills, particularly working with IT infrastructure, data governance, and security teams
- Ability to manage budgets and resources across multiple concurrent projects simultaneously
- Comfort operating in a fast-paced, ambiguous, innovation-focused environment
- Problem-solving and decision-making skills , with a bias toward removing roadblocks and driving execution
Desirable Requirements - PMP or Agile certification
- Familiarity with AI/ML concepts, agentic AI frameworks, or automation technologies, even at a conceptual level
CompensationDell is committed to fair and equitable compensation practices. The salary range for this position is $146,000 - $190,000.
Benefits and Perks of working at Dell TechnologiesYour life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com.
