Receptionist

Title: Receptionist/Admin Assistant
Location: Boston, MA
Duration: 2-month contract-to-hire for the right candidate.

Monday – Friday, 7:30am to 4pm, with a 1/2 hr break - excluding company holidays.
Previous experience that supports/interacts with executive level.

Join our team in the vibrant city of Boston, where you'll play a key role in providing exceptional service to our clients and visitors. As the first point of contact, you'll be integral in ensuring a welcoming and professional atmosphere.

• Maintain and adhere to corporate professional dress code and grooming standards.
• Greet and welcome visitors upon arrival or over the phone - first point of contact for leadership, clients, service reps, workers, and guests.
• Maintain best-in-class telephone etiquette, customer service, and hospitality at all times.
• Provide appropriate guidance to clients, guests, and colleagues.
• Present a friendly, outgoing, energetic, and client service-oriented demeanor at all times.
• Provide assistance to walk-in clients by contacting one of the service reps or their manager onsite.
• Build a rapport with guests and be able to multi-task.
• Register all incoming guests and notify the party of the guest’s arrival immediately via email or phone.
• Provide visitors Access Control ID badges, as required, and record on Daily Badge Issue Log.
• Provide temporary Access Control ID badges to employees or contractors who may have forgotten or do not have one and add to their profile in the Genetec Enterprise Security System.
• Proficient in Microsoft Office, required.
• Solid organizational skills, required.
• Provide assistance with administrative duties as directed.
• Keep Reception area clean and organized at all times.
• Ensure no eating or drinking occurs at the desk at any time.
• Must be comfortable sitting at the desk for the entire shift, except breaks and lunch or other work-related tasks.

General Services Requirements

• Assist caterer, onsite or external, with food delivery location and set-up.
• Contact catering to clean up after the meeting has ended.
• Inform facilities when maintenance is needed, such as lights out, carpet spill or damage, walls or millwork, furniture-related issues.
• Inform Landlord via Aware work order for any building-related issues; restrooms, elevators, etc.
• Check Company entry doors for proper operation and report any malfunctions to facilities.
• Monitor CCTV for any unusual activity or propped doors and report immediately to facilities.
• Participate in annual Evacuation Drills and assist facilities in coordinating and recording data.

Preferred

• CPR and First Aid.

Deliveries

• Provide access for mailroom deliveries, US Government Client, UPS, and FedEx.