When you join VerizonYou want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...As a Engineer I Network Assurance Engineer, you will be responsible for the front-line monitoring of the next generation of network elements by performing surveillance and repair of the various Verizon infrastructure networks. As a part of a highly visible team, you are accountable for ensuring high network availability and attainment of service levels. The team operates in a round the clock environment to provide continuous management and support of Verizon's network.
- Providing tactical strategy and direction for all outage and impacting network events.
- Working with various network teams, third party telcos to determine the cause of network alarms.
- Working on technical bridges to determine the origin of network alarms, which network equipment is impacted, and determine which network department or third party telco the ticket should be referred to for further triage.
- Operating as an escalation facilitator.
- Working with the Associate Director or Supervisor to determine root cause analysis of outages and major network events.
What we're looking for...You'll need to have:
- Bachelor's degree or one or more years of relevant work experience.
- One or more years of relevant work experience, demonstrated through one or a combination of work and/or military experience, or specialized training.
- Willingness to work rotating schedule (shifts) including nights, weekends, and holidays based on the needs of the business.
- Willingness to travel up to approximately 25% of the time.
Even better if you have one or more of the following:
- Bachelor's degree in business administration, business management, engineering or related discipline.
- Experience in the telecommunications industry.
- Operations experience.
- Technical knowledge of network equipment and systems.
- Knowledge of data networking protocols including TCP/IP, OSI, OSPF, BGP, MPLS, BFD, SIP and other LAN/WAN protocols.
- Knowledge of data transmission facilities such as 1G and 10G native Ethernet and Ethernet Backhaul.
- Knowledge of Ericsson 4G LTE and/or 5G network elements.
- Experience in Ciena and Cisco routers
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.
Scheduled Weekly Hours40
Equal Employment OpportunityVerizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and CompensationOur benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $64,000.00 - $115,000.00.
