McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve ? we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow?s health today, we want to hear from you.
The Senior Manager, Product Design, will lead a team of product designers responsible for creating AI-enabled, user-centric design experiences across Pharmacy Management, Clinical Service and Inventory Optimization technology products. This role combines people leadership, human-centered design practices, design strategy, and AI innovation to deliver scalable solutions that optimize workflows, improve customer experiences, and drive business outcomes.
As the Senior Manager, Product Design, this individual will build and champion an AI-led design vision while owning end-to-end product design initiatives from discovery to launch. Partnering closely with Product and Engineering Leadership, this role will empower cross-functional teams to leverage AI powered design practices, research methodologies, and tooling to accelerate product design and delivery. Further, this leader will own design artifacts that align to the product strategy and business outcomes.
Reporting to the VP of Product, the Senior Manager, Product Design will lead, mentor, and develop a high-performing team of designers. Additionally, this role will drive consistency across the product ecosystem, define scalable design practices, and prioritize speed to market using AI workflows and innovation. As a strategic leader, this role will drive the maturity of an AI-led design ecosystem that implements modern design practices and spearheads iterative design improvement of cross portfolio products.
McKesson Pharmacy System (MPS) is an independent business within the larger McKesson Commercial Strategy & Innovation (CSI) organization.
Key Responsibilities
AI Product Design Leadership
Leada team of product designers responsible for launchingAI- enabledproduct experiences for platformsacrossweb,mobile, enterprise and other channels from discovery to launch,driving continuous optimization.
Champion AI-led design methodologies, tools, rapid prototyping, and workflow automation to accelerate the design lifecycleand improve product quality.
Define and track customer experience metrics including adoption, usability, engagement, and satisfaction to provide continuous supportofproduct portfolio health.
Partner with product, engineering, data, and customer successto integratecustomer insights into product strategy to drive leading solutions that drive business outcomes.
Mentor and coach junior designers to enrich the design craft, AIproficiency, and career advancement.Communicates business outcomes and ensures that design deliverablestie to the product strategy.
Design System & Architecture
Define and own the long term-vision and strategy for AI-assisted design systems thatdrive consistency acrosscomponents, accessibility standards, and interaction patterns across the product portfolio.
Establish and socialize best practices that drive continuous improvement for reusable interaction patterns, components, frameworks, product design recommendations, and personalization.
Spearhead alignment across engineering, product, and data toestablishreusabledesign todevelopment frameworks that drive cohesive customer experiences and focus on speed and quality.
Craft best practices and AI-led design standards that are accessible, trustworthy, and adhere to regulatory compliance standards.
Assess and operationalize AI design technologies and automation tools that drive team productivity,designefficiency, and innovation.
Foster a design culture amongst designers and other cross-functional partners centered around continuous learning of AI principles, emerging industry trends, and product design optimization.
Cross Functional Leadership
Serve as the design leader acrossproduct,engineering,data, customersuccessand other commercial businesses to translate complex initiatives and problems intoAI-forward,human-centered design.
Lead executive level discussionsandproduct design workshops and reviews that drive alignment, resolve challenges, and encourage effective decision makingto support business outcomes.
Influence product portfolio strategyand key decisions, roadmapdevelopment, and investments by providing feedback about customer experiences and success metrics.
Minimum Requirement
Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience.
Education
Bachelor\'s degree inhuman-computer interaction, graphic design, visual design, industrial design, information architecture,information systems, computerscienceor a related field;or equivalent experience.
9+ years of progressive experience in productdesignexperience in enterprise, platform, SaaS, digital experiences. ?1+yearofmanagement experience leading product designteams.
Proven experienceowningend-to-end product designforcomplex technicalproduct portfoliosin enterprise, platform, or SaaS environmentsfrom discovery to launch.
Experience leading and developing high-performing design teams, including performance management, career development, and succession planning.
Extensiveexperienceestablishingdesign operating mechanismsanddesign review practices that drivecontinuousimprovement across product teams andastrong understanding ofcustomer research methodologies.
Expertlevelproficiencyin Figma including AI-enabled prototyping,design systemsarchitecture andgovernance,componentlibraries,designtokens, and responsive design.
Deepexpertisein AI-driven design concepts includinghuman-AI interaction patterns,design system management,product ideation,rapidprototyping, prompt engineering, content generation and UX writing, image generation, UX research, and responsible AI principles.
Experienceestablishing, leading, and refiningscalable design frameworks, design standards, interactionpatternsand exercisingjudgment on where toenforce design consistency versus empowering product- specificcustomization.
Expertcross-functionalleadership,facilitation,andstakeholder management skillswith the ability toowndiscovery sessions, design workshops,executive reviews,and strategic working sessions thatdrive alignment withproduct, engineering,marketing, customer success,and commercial leaders.
Excellentcommunication, visual presentation,and storytelling skills with the ability tosynthesizecustomerinsights, technical concepts, and design recommendationsinto executive ready narratives.
Strong experience implementing AI-enableddesign workflows, automation capabilities, and emergingAI toolsincrease team productivity, delivery, and design quality.
Advanced degree (MBA, MS in business strategy,design,innovation, or related).
Proven experiencedefining, scaling, andmanaging design systems across product portfolioswhile enabling teams to deliverinnovativecustomer experiences atscale.
Deep understanding ofAI-enableddesign to code workflowsincluding automated prototyping, code generation, and the integration of design systems into product development practices.
Familiarity with technical product concepts, cloud platforms, data ecosystems, and API-driven models is beneficial.
Experience in healthcare, pharmacy operations, supply chain, or predictive analytics domains.
Traditional office or hybrid environment, depending on location. Some travelrequiredfor cross-site collaboration and customer/partner engagements.
This position offers the possibility of a hybrid work arrangement based on recent updates to our in-office/work?from?home model. If located in DFW area, the selected candidate may be expected to work on?site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in?office days may be designated according to team needs and business priorities.
McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role.
Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future.
If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson\'s pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please
Our Base Pay Range for this position
$134,700 - $224,500
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McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson?s full Equal Employment Opportunity policies, visit our page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted.
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