A financial services organization in North Carolina is seeking a Data Analyst to join their team in Charlotte, focusing on ServiceNow Vulnerability Response reporting and dashboard development. This position supports vulnerability response data analysis, reporting accuracy, and clear visual insights for technical and business stakeholders.
About the Opportunity:
Responsibilities:
Review ServiceNow Vulnerability Response data to identify data quality issues, reporting gaps, and inconsistencies
Build and maintain Power BI reports and dashboards that show vulnerability trends, aging, severity, ownership, remediation progress, and open issues
Create clear reporting views for leadership, security teams, and business stakeholders
Collaborate with security and ServiceNow stakeholders to confirm reporting requirements, data definitions, and dashboard logic
Track data issues and enhancement requests, including ownership, status, and resolution progress
Qualifications:
5+ years of experience as a Data Analyst, Reporting Analyst, Business Data Analyst, or in a similar role
ServiceNow Vulnerability Response (VR) experience
Experience working with ServiceNow data
Strong Power BI experience, including building dashboards, reports, and dynamic visuals
Experience with data quality, data validation, issue tracking, or operational reporting
Ability to review data, identify trends or issues, and explain findings clearly and practically
Strong documentation skills and attention to detail
Comfort working with technical and non-technical stakeholders
Desired Skills:
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