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Charlotte, North Carolina

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Today

Vaco is actively searching for a Helpdesk Lead to sit on-site at our client in South Charlotte. Must be able to work on a W2 basis and no sponsorship or 3rd party vendors for this role. Required skills: Local to Charlotte, NCW2 basis with no sponsorshipIT Helpdesk Lead experience- lead helpdesk operations including ticket queues, SLAs and service delivery standardsAccess controls, troubleshooting skills, and incident responseMicrosoft 365 expertiseAct as escalation point for complex issuesPartne

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Contract

$41

Help Desk Agent at Waltham, MA; Northborough, MA; North Andover, MA; Melville, NY; Brooklyn, NY; Buffalo, NY; Albany, NY - Onsite

Remote

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Today

Title: Help Desk Agent Location: Waltham, MA; North Andover, MA; Melville, NY; Brooklyn, NY; Buffalo, NY; Albany, NY - Onsite Job Description: The L2 IT Help Desk Support role is responsible for providing advanced technical support to client workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc)

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Contract

Depends on Experience

EMR Help Desk (MyChart-Tier1)

Remote

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19d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract

15 - 15

Director Of Platform Engineering & Operations

Charlotte, North Carolina

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Today

Description Role Summary The Director of Platform Engineering & Operations is responsible for the company's entire technology platform-overseeing both customer-facing systems and internal infrastructure to ensure 24x7 availability, security, and scalability across Azure cloud and on-premise environments. This hands-on leadership role balances technical execution and strategic management, including building a high-performing team, driving operational excellence, implementing security controls, an

Full-time

USD 200,000.00 - 240,000.00 per year

Director Of Platform Engineering & Operations

Charlotte, North Carolina

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Today

Top Skills' Details Qualifications Required Qualifications 10+ years of progressive experience in IT infrastructure and operations, with at least 3-5 years in a leadership role managing teams delivering hybrid cloud environments. Deep expertise with Microsoft Azure including compute (VMs, App Services, Functions), networking (VNets, NSGs, load balancers), identity (Azure AD/Entra, RBAC), security, monitoring, and cost management. Proven track record architecting and operating highly available, m

Full-time

USD 200,000.00 - 240,000.00 per year

Help Desk Specialist

Remote

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5d ago

Help Desk Specialist Position Overview The Help Desk Specialist provides Tier II technical and functional support for Federal Government users of a workforce management system and its associated applications, components, and data environments. This role is responsible for ensuring timely intake, triage, tracking, and resolution of user support requests while maintaining high service quality and alignment with the Federal Governments operational requirements. The position operates in a structured

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Part-time

41 - 46

Remote Helpdesk Support Technician (Active Directory)

Remote or Dallas, Texas

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Today

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Monday-Friday 2pm-11pm EST, Monday- Friday 1pm -10pm EST Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working on

Full-time

USD 50,000.00 - 55,000.00 per year

Remote Helpdesk Support Technician (Active Directory)

Remote or Jacksonville, Florida

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Today

Full-time

USD 50,000.00 - 55,000.00 per year

Help Desk Support Specialist

Remote or Dallas, Texas

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Today

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary Provides technical support to the orga

Full-time

USD 17.00 - 28.46 per hour

Senior Help Desk Technician

Remote or San Francisco, California

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Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

Senior Help Desk Technician II

Remote or San Francisco, California

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Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Helpdesk Analyst

Hybrid in Charlotte, North Carolina

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Today

Vaco is actively searching for a Helpdesk Support Analyst to sit on-site at our client in South Charlotte, NC. Must be able to work on a W2 basis with no sponsorship (No C2C or 3rd party vendors). Required skills: Local to Charlotte, NC W2 basis only Tier 1 helpdesk support for hardware, software, access and connectivity issues Previous experience troubleshooting issues related to Microsoft 365, Outlooks, MS Teams, and SharePoint Proven experience maintaining ticketing queue and escalate issues

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Contract

$33

Help Desk Associate

Remote or Westlake, Ohio

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Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

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