Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a LoanIQ Trainer in Charlotte NC (Hybrid).
Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 12+ months with possible extensions or FTE conversion
Required Skills & Experience - 5+ years of LoanIQ experience, with strong functional knowledge of lending operations workflows
Proven experience delivering system training (preferably LoanIQ or lending platforms)
Ability to clearly explain complex processes and system functionality to end users
Experience developing training materials, job aids, and structured learning content
Strong verbal and written communication skills
Proficiency in PowerPoint, Word, Excel, and SharePoint
What You Will Be Doing - Design and deliver instructor-led LoanIQ training sessions for Operations users
Develop and maintain training materials, including presentations, job aids, and knowledge checks
Create role-based training content and real-world practice lab scenarios aligned to business processes
Configure training/test environments to enable hands-on learning
Partner with business and operations teams to support procedure creation and reviews
Ensure training content aligns with current processes, enhancements, and conversion requirements
Facilitate practice labs and reinforce learning through scenario-based exercises
Walk through LoanIQ screens and workflows during training sessions
NICE TO HAVE
Experience supporting AFS to LoanIQ conversions or similar system migrations
Background in Lending Operations (e.g., servicing, booking, payments, or loan maintenance)
Experience working in UAT/test environments
SOFT SKILLS
Strong facilitation and presentation skills with the ability to engage diverse audiences
Ability to adapt training delivery based on learner needs and experience levels
High attention to detail with a focus on accuracy and clarity in training content
Ability to manage multiple priorities in a fast-paced, high-demand environment
Self-starter who can work independently while collaborating with cross-functional teams
Strong problem-solving skills and ability to adjust approach based on feedback
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