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Job Title: Scrum Master / Agile Coach
Location: Charlotte, NC
Duration: Contract - 12 months
Pay Range: $85.76/hr (W2)
Job ID: 407101
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking an experienced Agile Scrum Master to join our dynamic team. The ideal candidate will have strong experience in Scrum, Kanban, and enterprise Agile tooling (Jira/Jira Align) and a proven ability to coach teams, remove impediments, and drive predictable delivery outcomes.
Responsibilities:
- Facilitate daily team alignment through stand-ups, surfacing progress, risks, and blockers.
- Maintain delivery flow using Scrum or Kanban, monitoring WIP limits and cycle time.
- Partner with the Product Owner to keep a clear, prioritized, and well-groomed backlog.
- Remove impediments by coordinating with cross-functional teams, leadership, and support groups.
- Coach teams on Agile practices (Scrum, Kanban, Scrumban) to improve predictability and efficiency.
- Maintain transparency with clean boards, dashboards, and proactive stakeholder communication.
- Drive continuous improvement through feedback loops, observations, and retrospectives.
Required Skills & Qualifications:
- Strong knowledge of Agile/Scrum ceremonies and practices (Sprint Planning, Daily Scrum, Sprint Review, Retrospectives).
- Proficiency with Jira for backlog management, dashboards, and metrics tracking.
- Understanding of DevOps fundamentals, quality practices, and Definition of Done.
- Ability to leverage flow metrics (cycle time, WIP, throughput, predictability) to drive improvements.
- Strong communication and facilitation skills with cross-functional teams.
- Servant leadership mindset focused on coaching and impediment removal.
- Proven problem-solving, adaptability, and stakeholder management abilities.
- Expertise in risk, dependency, and issue management.
- Experience with executive status reporting using PowerPoint and Excel.
- Leadership and coaching experience across distributed teams; familiarity with Jira / Jira Align and enterprise release processes.
Preferred Skills:
- Experience with scaled Agile frameworks such as SAFe, LeSS, or Nexus.
- Strong influencing skills without formal authority and partnership building across teams.
- Hands-on experience with Jira Align for enterprise planning and multi-team coordination.
- Background in regulated industries such as financial services and compliance frameworks.
- Familiarity with CI/CD pipelines, cloud environments, and modern engineering practices.
- Ability to connect team delivery with business outcomes and product metrics.
- Preferred certifications: PSM II, A-CSM, SASM, ICP-ACC, ICP-ATF, KMP, or equivalent.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits
- Opportunities for growth with global clients
- A supportive, inclusive culture that values innovation and people
- Exposure to cutting-edge technologies and projects
About Our Commitment
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested? Apply Now!
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