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Job Title: Senior Release Manager - Enterprise Transformation & Modernization
Location: Charlotte, NC / Chandler, AZ
Duration: Contract - 12 months
Pay Range: $64.52/hr (W2)
Job ID: 412027
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking a Senior Release Manager, Enterprise Transformation and Modernization to join our dynamic team. The ideal candidate will have strong experience in enterprise release management, automation, and global payments technologies and a proven ability to modernize legacy release processes into a scalable, automated, and risk-aware operating model.
Responsibilities:
- Lead transformation from manual, fragmented release practices to a modern, automated, and data-driven model.
- Define and execute a roadmap to standardize release practices across legacy and modern technology stacks.
- Design, document, and implement scalable, LOB-wide release processes aligned to a target operating model.
- Establish standards for release planning, readiness, deployment, and post-release validation.
- Apply domain expertise in international and cross-border payments to manage dependencies and release risks.
- Establish governance with milestone tracking, controls, and risk management for multi-application releases.
- Implement metrics and reporting to drive transparency and continuous improvement.
- Identify and deliver automation opportunities, integrating workflows with CI/CD pipelines and tooling.
- Drive change adoption with clear communications for executives and delivery teams.
- Develop playbooks, documentation, and training to enable enterprise-wide adoption.
- Mentor release managers and delivery teams to elevate maturity and execution discipline.
- Collaborate with CIO organizations, engineering, operations, and business stakeholders to drive alignment.
Required Skills & Qualifications:
- 8+ years in Release Management, IT Service Management, or related disciplines within large enterprises.
- Proven success designing and implementing enterprise release management frameworks.
- Strong domain knowledge of Global Payments Solutions Technology and cross-border payment flows.
- Experience leveraging automation and tooling to improve release efficiency and reduce risk, including CI/CD integration.
- Expertise in process documentation, governance, change management, and stakeholder engagement.
- Exceptional written and verbal communication with demonstrated ability to influence without direct authority.
Preferred Skills:
- Experience in global financial services or other highly regulated environments.
- Familiarity with enterprise tooling such as ServiceNow, JIRA, and Cutover.
- ITIL certification or equivalent ITSM best practices experience.
- Experience leading transformations from monolithic or legacy systems to modern, cloud-enabled architectures.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits.
- Opportunities for growth with global clients.
- A supportive, inclusive culture that values innovation and people.
- Exposure to cutting-edge technologies and projects.
Work Arrangement
This role will follow a hybrid schedule with 4 days onsite and 1 day remote per week.
About Our Commitment
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested? Apply Now!
If this sounds like the right opportunity for you, please apply with your most recent resume.
