Genesis10 is currently seeking a Senior Technology Business Systems Consultant for a contract position with a Global Financial Institution located in Charlotte, NC or Des Moines, IA. This is a 6+ month contract opportunity. This role is part of the Home Lending Technology team and focuses on leading complex, enterprise-wide initiatives. The consultant will partner with business and technology teams to deliver strategic, scalable technology solutions that address highly complex business needs by providing technological solutions for simple to moderately complex business problems.
Responsibilities: - Lead complex initiatives to provide technological solutions with broad impact for cross functional businesses and technology teams
- Act as a key participant in providing strategic business solutions to companywide technology initiatives
- Evaluate highly complex business problems and provide subject matter knowledge proficiency for technology initiatives
- Review strategic approaches and effectiveness of support function and business performance
- Define and lead detailed research on business and technology requests to develop efficient and accurate functional requirements
- Make decisions in highly complex and multifaceted situations requiring solid understanding of domain and technology applications, and which influence companywide technology solutions
- Lead project or systems documentation, and monitor and manage project schedules and deliverables
- Collaborate and consult with business and technology teams to provide comprehensive technological solutions for complex business problems
- Ensure communication and information flow between business and technology teams
Requirements: - 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of Business Systems Data experience, or equivalent
- 3+ years of hands on experience with ITSM, monitoring, and operational tools such as ServiceNow, Splunk, Grafana, Dynatrace, AppDynamics, Jira, Everbridge, Power BI/Tableau
- 1+ years of experience using AI tools such as Copilot or similar to improve operational efficiency, including summarizing complex information, generating business communication, extracting key actions and decisions, and ensuring responsible usage with validation, accuracy, and data sensitivity controls
Desired skills: - Strong ability to translate customer impact into measurable business outcomes (clients affected, revenue impact, regulatory exposure)
- Excellent analytical, critical thinking and problem-solving skills with attention to detail and accuracy
- Experience in financial services or other highly regulated environments
- Experience operating within a centralized technology command center or major incident management function
- Familiarity with enterprise incident communication frameworks, templates, and governance models
- Experience collaborating with global teams across multiple time zones
- Proven experience leading large-scale, high-pressure incident bridges involving multiple teams and stakeholders
- Demonstrated ability to communicate complex technical situations in clear, concise business terms, including executive-level reporting
- Experience driving root cause analysis and ensuring execution of corrective and preventative actions
- Strong organizational navigation skills with the ability to influence teams across multiple functions without direct authority
- Supporting information security and information technology controls as well as monitoring policy compliance
- Good communication skills
Pay range: $36.56 - $44.56 per hour
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: - Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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