Job DescriptionJoining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.
The Financial Crime and Risk Management (FCRM) team within Enterprise Technology Services (ETS) at American Express is building the next generation of AI-enabled, world-class capabilities to support second-line risk and compliance functions and financial crime investigation teams.
We are looking for a highly motivated Software Engineer III with hands-on experience in NICE Actimize Suspicious Activity Monitoring (SAM) to help develop, enhance, and support our AML transaction monitoring platform. This role will contribute to delivering scalable, reliable, and high-performance solutions supporting Anti-Money Laundering (AML) monitoring and regulatory compliance initiatives across the company.
The ideal candidate will bring strong technical skills in Actimize SAM development, SQL, data integration, and application troubleshooting, along with the ability to collaborate effectively with engineering, product, and compliance teams. This position offers opportunities to contribute to platform modernization, automation, and the continued evolution of our enterprise AML transaction monitoring capabilities.
Responsibilities- Design, develop, configure, test, deploy, and support NICE Actimize SAM solutions to meet AML transaction monitoring and business requirements.
- Develop, enhance, and maintain Actimize SAM detection scenarios, monitoring rules, thresholds, and configurations.
- Work with Actimize SAM components, including Actimize Intelligence Server (AIS), data processing workflows, and supporting application infrastructure.
- Develop and maintain data ingestion, transformation, and processing pipelines supporting transaction monitoring within the Actimize SAM platform.
- Collaborate with Product, Compliance, Risk, and Engineering teams to understand requirements and translate them into technical solutions.
- Participate as a core member of an Agile engineering team, contributing to user story analysis, technical design, development, testing, and deployment activities.
- Develop and maintain integrations between Actimize SAM and enterprise data sources, databases, and downstream systems.
- Perform SQL development, query optimization, and application troubleshooting to improve SAM processing efficiency and reliability.
- Support Actimize SAM platform enhancements, upgrades, and maintenance activities.
- Contribute to automation of application deployment, testing, monitoring, and operational support processes.
- Troubleshoot and resolve application issues related to scenario execution, transaction processing, data quality, and batch processing.
- Collaborate with senior engineers and architects to implement scalable, secure, and reliable technical solutions.
- Participate in code reviews, technical discussions, and knowledge-sharing activities to promote engineering best practices.
- Develop and maintain technical documentation, including design specifications, processing flows, and operational procedures.
- Contribute to improving platform reliability, performance, observability, and operational efficiency.
Qualifications- Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field.
- 4+ years of experience in software engineering or enterprise application development, including hands-on experience with NICE Actimize SAM (Suspicious Activity Monitoring).
- Practical experience in Actimize SAM development, configuration, customization, testing, or production support.
- Experience working with Actimize SAM detection scenarios, monitoring rules, thresholds, and transaction processing workflows.
- Working knowledge of Actimize Intelligence Server (AIS) and SAM application architecture.
- Strong SQL skills, including writing complex queries, stored procedures, and troubleshooting database-related issues.
- Experience with relational databases such as Oracle, Microsoft SQL Server, or PostgreSQL.
- Experience with data integration, ETL processes, data mapping, and data validation.
- Proficiency in at least one programming or scripting language, such as Java or Python.
- Understanding of AML transaction monitoring concepts and the role of detection scenarios in identifying potentially suspicious activity.
- Experience troubleshooting application issues, batch processing failures, and data integration problems.
- Familiarity with software development lifecycle practices, Agile methodologies, version control, and automated testing.
- Strong analytical, problem-solving, communication, and collaboration skills.
- Ability to independently deliver assigned development tasks and work effectively with cross-functional teams.
Preferred:
- Experience implementing or enhancing NICE Actimize SAM solutions in a financial services environment.
- Familiarity with Actimize Intelligence Server (AIS), SAM data models, and scenario execution processes.
- Experience supporting production AML transaction monitoring applications and troubleshooting performance or processing issues.
- Experience with Actimize SAM platform upgrades, configuration changes, or application enhancements.
- Knowledge of AML regulatory requirements, including BSA/AML, KYC, Customer Due Diligence (CDD), and Suspicious Activity Reporting (SAR).
- Experience with SQL query optimization, database performance tuning, and large-scale batch data processing.
- Exposure to cloud technologies, particularly Google Cloud Platform (Google Cloud Platform).
- Familiarity with CI/CD pipelines, DevOps practices, automated testing, and application monitoring tools.
- Experience with APIs, web services, and enterprise application integration patterns.
- Understanding of data governance, data quality, and regulatory data management practices.
- Interest in platform modernization, automation, and AI/ML-enabled AML transaction monitoring capabilities.
- Demonstrated willingness to learn new technologies, improve engineering practices, and contribute to team success.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
