Job Title: Sybase DBA Operations Production Support
Location: Charlotte, NC (Onsite)
Fulltime
Role Summary
The Sybase DBA will be responsible for daytoday operations stability and availability of Sybase ASE databases in production and nonproduction environments This role focuses on BAU support incidentproblem management proactive monitoring and change execution in line with ITIL processes
Key Responsibilities Operations Focus
Database Operations Support
Provide L2L3 operational support for Sybase ASE 12x 15x 16x environments across Production UAT and DR
Monitor database health availability capacity and performance on a 247 basis
Manage database startstop space management devices segments and DB options
Perform routine user login role and permission management
Incident Problem Change Management
Troubleshoot and resolve database incidents s and performance issues
Support root cause analysis RCA and problem management for recurring issues
Execute planned changes including upgrades patching refreshes and maintenance windows
Adhere to ITIL processes Incident Change Problem Service Requests using tools like ServiceNow Remedy
Backup Recovery DR
Implement and monitor backup and recovery strategies
Perform database restores and support DR drills and audits
Ensure backup success retention and recovery compliance
Performance Stability
Perform basic performance tuning locks waits space tempdb IO bottlenecks
Monitor resource usage CPU memory disk and raise proactive capacity risks
Support application teams for slowrunning queries and DBrelated issues
Platform Environment Management
Support database operations on UNIXLinuxWindows platforms
Assist with Sybase installation configuration and patching
Support database refreshes across environments Prod UATTest and crossplatform refreshes
Documentation Governance
Maintain runbooks SOPs and operational documentation
Generate operational reports availability incidents backups changes
Support audits SLAKPI reporting and compliance requirements
Required Skills MustHave
Strong experience in Sybase ASE administration 12x 15x 16x
Handson production support operations experience
Backup recovery DB refresh and troubleshooting expertise
Experience with ITILbased support models and ticketing tools
Good understanding of UNIXLinux commands and OSlevel troubleshooting
Ability to work in shiftbased oncall support models
GoodtoHave Skills
Sybase Replication Server Sybase IQ exposure
Basic TSQL scripting and shell scripting for DBA automation
Experience in BFS highly regulated environments
Exposure to monitoring tools and scheduling tools Autosys Cron
Experience Qualification
510 years of experience as a Sybase DBA in production environments
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