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Sr Lab System Support Engineer

New York Technology Partners

Spring House, Pennsylvania • Today

Easy Apply

Contract

Up to $48

Sr. CSV Engineer

Katalyst Healthcares and Lifesciences

Chesterbrook, Pennsylvania • Today

Full-time

Sr. Data Engineer

INSPYR Solutions

Remote • 18d ago

Easy Apply

Contract

$90 - $100

Data Engineer III

SelectQuote Insurance Services

Remote • Today

Full-time

USD 115,000.00 per year

Job Details

Skills

Sr Lab System Support Engineer
Supporting laboratory operations
lab systems
analytical instruments
data workflows
life sciences
Lab system life cycle management
Lab system vendor handling
Lab system business processes
pharmaceutical regulatory environment
SDLC
CSV GxP

Summary

Job Title: Sr Lab System Support Engineer

Location: Spring House, PA - Onsite

Experience: 10+ Years

Job Summary:

Sr Lab System Support Engineer plays a key role in supporting laboratory operations by ensuring the smooth functioning of lab systems, analytical instruments, and data workflows. This entry-level position is ideal for candidates with a background in life sciences or IT who are eager to work in a regulated pharmaceutical environment.

Must Have's:

Lab system life cycle management
Lab system vendor handling
Lab system business processes understanding in pharmaceutical regulatory environment

Roles & Responsibilities:

Lab System Lifecycle Management:

Manage end to end lab system lifecycle including implementation validation maintenance and decommissioning
Ensure compliance with SDLC CSV GxP and regulatory standards
Handle system upgrades patching backup archival and audit readiness

Lab System Vendor Handling:

Act as point of contact for vendors for installation support and issue resolution
Coordinate maintenance upgrades and ensure SLA and regulatory compliance
Manage vendor deliverables documentation and escalation handling
Lab System Business Process Understanding in Pharmaceutical Regulatory Environment.
Understand lab workflows and align systems with business and regulatory requirements.
Ensure compliance with GLP GMP GxP and data integrity standards
Collaborate with QA IT and lab teams to support audits and process improvements

Key Skills & Expertise

Good Knowledge and understanding on the GXP.
Good knowledge of Computer System Validation.
Good understanding of laboratory instruments and analytical techniques.
Familiarity with lab software systems.
Strong problem-solving and communication skills.
Ability to work in a regulated environment and follow SOPs.
Good Knowledge of Ticketing systems (ServiceNow/Remedy etc)
Good Knowledge on the Problem/Deviation/Change/CAPA Management Process.

Job Duties:

Provide first-level hands & feet support for laboratory software systems and instrument integration platforms.
Oversee daily lab activities including scheduling, equipment maintenance, and workflow optimization.
Act as a liaison between the lab and external entities (e.g., regulatory bodies, partner institutions).
User Management Activities (E.g: User Creation, Modification & Deletions etc.)
Hardware related PC/Network Coordination with Desktop support team
Vendor communications, coordination during the System Hardware failures & any other Maintenances
Backup of the Standalone and Benchtop systems on regular basis
Application Software upgrades on the standalone systems.
Onboarding and off boarding Lab systems
Monthly patching coordination.
Backup & Restoration for the Lab systems
Lac/es Configuration
Update SOPs/ WIs
Assist in troubleshooting software and hardware issues related to lab instruments (e.g., HPLC, spectrophotometers).
Ensure accurate documentation of system configurations, user guides, and troubleshooting procedures.
Help maintain audit trails and support data archival processes.
Support compliance with Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP), and FDA regulations.
Ensure systems are validated and maintained according to SOPs and validation protocols.
Work closely with lab analysts, QA, and IT teams to resolve system-related issues.
Participate in cross-functional meetings to improve lab workflows and system performance.
Support Audits Queries from the LAB IT side.

Education:

Bachelor s degree in Life Sciences, Chemistry, Biology, Computer Science, or related field.
8+ years of experience in a laboratory or IT support role.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10119106
Position Id: 9066564
Posted 14 minutes ago

Fitment

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Job Details

Skills

Sr Lab System Support Engineer
Supporting laboratory operations
lab systems
analytical instruments
data workflows
life sciences
Lab system life cycle management
Lab system vendor handling
Lab system business processes
pharmaceutical regulatory environment
SDLC
CSV GxP

Summary

Job Title: Sr Lab System Support Engineer

Location: Spring House, PA - Onsite

Experience: 10+ Years

Job Summary:

Must Have's:

Lab system life cycle management
Lab system vendor handling
Lab system business processes understanding in pharmaceutical regulatory environment

Roles & Responsibilities:

Lab System Lifecycle Management:

Manage end to end lab system lifecycle including implementation validation maintenance and decommissioning
Ensure compliance with SDLC CSV GxP and regulatory standards
Handle system upgrades patching backup archival and audit readiness

Lab System Vendor Handling:

Act as point of contact for vendors for installation support and issue resolution
Coordinate maintenance upgrades and ensure SLA and regulatory compliance
Manage vendor deliverables documentation and escalation handling
Lab System Business Process Understanding in Pharmaceutical Regulatory Environment.
Understand lab workflows and align systems with business and regulatory requirements.
Ensure compliance with GLP GMP GxP and data integrity standards
Collaborate with QA IT and lab teams to support audits and process improvements

Key Skills & Expertise

Good Knowledge and understanding on the GXP.
Good knowledge of Computer System Validation.
Good understanding of laboratory instruments and analytical techniques.
Familiarity with lab software systems.
Strong problem-solving and communication skills.
Ability to work in a regulated environment and follow SOPs.
Good Knowledge of Ticketing systems (ServiceNow/Remedy etc)
Good Knowledge on the Problem/Deviation/Change/CAPA Management Process.

Job Duties:

Provide first-level hands & feet support for laboratory software systems and instrument integration platforms.
Oversee daily lab activities including scheduling, equipment maintenance, and workflow optimization.
Act as a liaison between the lab and external entities (e.g., regulatory bodies, partner institutions).
User Management Activities (E.g: User Creation, Modification & Deletions etc.)
Hardware related PC/Network Coordination with Desktop support team
Vendor communications, coordination during the System Hardware failures & any other Maintenances
Backup of the Standalone and Benchtop systems on regular basis
Application Software upgrades on the standalone systems.
Onboarding and off boarding Lab systems
Monthly patching coordination.
Backup & Restoration for the Lab systems
Lac/es Configuration
Update SOPs/ WIs
Assist in troubleshooting software and hardware issues related to lab instruments (e.g., HPLC, spectrophotometers).
Ensure accurate documentation of system configurations, user guides, and troubleshooting procedures.
Help maintain audit trails and support data archival processes.
Support compliance with Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP), and FDA regulations.
Ensure systems are validated and maintained according to SOPs and validation protocols.
Work closely with lab analysts, QA, and IT teams to resolve system-related issues.
Participate in cross-functional meetings to improve lab workflows and system performance.
Support Audits Queries from the LAB IT side.

Education:

Bachelor s degree in Life Sciences, Chemistry, Biology, Computer Science, or related field.
8+ years of experience in a laboratory or IT support role.

Dice Id: 10119106
Position Id: 9066564
Posted 14 minutes ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

lab Engineer

Collegeville, Pennsylvania

•

Today

Easy Apply

Full-time, Part-time, Contract, Third Party

Equipment Coordination Engineer

West Point, Pennsylvania

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Today

Full-time

Laboratory Technician

New Jersey

•

Today

Easy Apply

Contract

$27 - $31 per hour

IT Systems Integration Specialist I

Raritan, New Jersey

•

Today

Full-time

USD 25.00 - 35.00 per hour