Job Description What you'll be doing: You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams Documentation of activities and build/modify SOPs You should be able to execute small projects on your own and work with your manager in planning and executing larger local projects Provide sparing/logistic support to other members of the IAD team Rack scanning Audits (parts, racks, cycle counts, etc) RMA processing Pa