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JAMF Subject Matter Expert

Request Technology, LLC

Hybrid in Chicago, Illinois • 15d ago

Easy Apply

Full-time

Depends on Experience

Job Details

Skills

Jamf
API Connect
Jamf Connect
Jamf Pro

Summary

***Hybrid, 3 days onsite, 2 days remote***

***We are unable to sponsor as this is a permanent full-time role***

A financial firm is looking for a JAMF Subject Matter Expert. The SME will own the design, deployment, and lifecycle fo the JAMF environment.

Responsibilities:

Serve as primary Subject Matter Expert (SME) for Jamf Pro; own design, deployment, and lifecycle management of the Jamf environment.
Document Jamf architecture and network security flows.
Ensure user requirements are documented and traceable to implemented solutions.
Lead Phase 1 deployment of Jamf-managed MacBook devices as part of the VDI replacement initiative.
Produce weekly endpoint performance reports covering device health, patch compliance, software utilization, and user behavior trends.
Provide Tier 3 support for Jamf Pro and escalate issues as needed.
Collaborate with the Help Desk to automate solutions and create self-service quick fixes.
Package and deploy applications to macOS endpoints using Jamf Pro.
Configure and administer Jamf Connect, Jamf Protect, Jamf Infrastructure Manager, and Jamf ADCS Connect.
Manage Jamf integrations with SSO, LDAP, Cloud Identity Providers, and SMTP.
Build custom scripts and solutions to manage all MacBook devices.
Proactively maintain macOS, Jamf, and software deployment updates including vulnerability remediation.
Troubleshoot application installation, performance, and runtime issues within the macOS environment.
Drive meetings with Business, IT, and Security Leaders to develop requirements and communicate environmental changes.
Drive automation of processes in the end user experience space.
Document changes, policies, procedures, and configurations.

Qualifications:

Bachelor of Science in Computer Science or related degree, or equivalent experience.
5+ years of experience in a desktop engineering or end user experience role.
3+ years of experience with Jamf Pro in an enterprise environment.
Jamf 400 Certification preferred.
Bash scripting and Jamf API experience required.
In-depth knowledge of Jamf Pro including Jamf Connect, Jamf Protect, Jamf Infrastructure Manager, Jamf ADCS Connect, and integrations with SSO, LDAP, Cloud Identity Providers, and SMTP.
Up-to-date knowledge of Apple macOS best practices.
3+ years managing macOS endpoints in an enterprise environment using Jamf Pro.
Experience deploying and packaging applications for macOS endpoints.
Desktop application troubleshooting on macOS.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: napil006
Position Id: 8998553
Posted 30+ days ago

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Job Details

Skills

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Summary

***Hybrid, 3 days onsite, 2 days remote***

***We are unable to sponsor as this is a permanent full-time role***

A financial firm is looking for a JAMF Subject Matter Expert. The SME will own the design, deployment, and lifecycle fo the JAMF environment.

Responsibilities:

Serve as primary Subject Matter Expert (SME) for Jamf Pro; own design, deployment, and lifecycle management of the Jamf environment.
Document Jamf architecture and network security flows.
Ensure user requirements are documented and traceable to implemented solutions.
Lead Phase 1 deployment of Jamf-managed MacBook devices as part of the VDI replacement initiative.
Produce weekly endpoint performance reports covering device health, patch compliance, software utilization, and user behavior trends.
Provide Tier 3 support for Jamf Pro and escalate issues as needed.
Collaborate with the Help Desk to automate solutions and create self-service quick fixes.
Package and deploy applications to macOS endpoints using Jamf Pro.
Configure and administer Jamf Connect, Jamf Protect, Jamf Infrastructure Manager, and Jamf ADCS Connect.
Manage Jamf integrations with SSO, LDAP, Cloud Identity Providers, and SMTP.
Build custom scripts and solutions to manage all MacBook devices.
Proactively maintain macOS, Jamf, and software deployment updates including vulnerability remediation.
Troubleshoot application installation, performance, and runtime issues within the macOS environment.
Drive meetings with Business, IT, and Security Leaders to develop requirements and communicate environmental changes.
Drive automation of processes in the end user experience space.
Document changes, policies, procedures, and configurations.

Qualifications:

Bachelor of Science in Computer Science or related degree, or equivalent experience.
5+ years of experience in a desktop engineering or end user experience role.
3+ years of experience with Jamf Pro in an enterprise environment.
Jamf 400 Certification preferred.
Bash scripting and Jamf API experience required.
In-depth knowledge of Jamf Pro including Jamf Connect, Jamf Protect, Jamf Infrastructure Manager, Jamf ADCS Connect, and integrations with SSO, LDAP, Cloud Identity Providers, and SMTP.
Up-to-date knowledge of Apple macOS best practices.
3+ years managing macOS endpoints in an enterprise environment using Jamf Pro.
Experience deploying and packaging applications for macOS endpoints.
Desktop application troubleshooting on macOS.

Dice Id: napil006
Position Id: 8998553
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👤 Reviewing your profile...

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