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You Are:A CC&B and CCS domain expert who specializes in business validation - the complex, multi-dimensional testing effort that confirms a CCS upgrade doesn't just work technically but accurately reproduces business outcomes across GL, collections, field activities, letters, and ToDos. You run triage like a program, not a task list. You are methodical, data-driven, and an expert communicator who can synthesize domain-level variance trends into leadership-ready insights. You know how to work across diverse workstreams and keep a high-volume triage cadence on track.
The Work:- Lead Tier 1 and Tier 2 business validation variance analysis across GL, Collections & Credit (C&C), Field Activities, Letters, and ToDos between CC&B and CCS upgrade environments.
- Own the daily business validation triage cadence - reviewing BV metric outputs, categorizing variances, assigning root cause, and driving defect resolution across domain workstreams.
- Create structured defect records with root cause analysis, domain-level impact assessment, and remediation recommendations for functional and technical teams.
- Use SQL and Azure-based data tools (Blob Storage, ADF, Azure SQL) to investigate variance root cause at the data layer across GL transactions, batch processing, and ToDo management.
- Analyze business validation patterns and trends by domain (GL, C&C, Field Activities, Letters, ToDos) to surface systemic configuration or logic gaps.
- Present domain-level trend analysis, defect aging summaries, and open risk items to program leadership on a regular basis.
- Collaborate with functional workstream leads, batch SMEs, and integration teams to resolve complex cross-domain business validation issues.
- Maintain triage process documentation, defect categorization standards, and domain-level BV dashboards using Power BI and JIRA.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:- Minimum 7 years of hands-on functional experience with Oracle CC&B and/or Oracle Utilities CCS / C2M, spanning multiple functional domains (billing, GL, field activities, collections).
- Minimum 5 years of experience using SQL and data query tools to investigate Oracle Utilities data issues, GL transactions, and batch processing results.
- Minimum 3 years of experience in a business validation, triage lead, or test lead role on an Oracle Utilities implementation or upgrade program.
- Minimum 2 years of experience with Azure data services (Blob Storage, ADF, or Azure SQL) in the context of utility data pipelines or testing environments.
- Minimum 2 years of experience with JIRA defect tracking and Power BI reporting in a project delivery context.
- Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6 years' work experience.
Bonus Points If:- Prior experience on a CC&B-to-CCS migration or upgrade project with business validation or parallel testing responsibilities.
- Oracle Utilities CC&B or CCS certification.
- Experience with batch processing validation, ToDo management workflows, or GL reconciliation in Oracle Utilities.
- Familiarity with letter template configuration and collections process design in CC&B or CCS.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 08/15/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $73,800 to $218,800
Cleveland $68,300 to $175,000
Colorado $73,800 to $189,000
District of Columbia $78,500 to $201,300
Illinois $68,300 to $189,000
Maine $62,800 to $161,000
Maryland $73,800 to $189,000
Massachusetts $73,800 to $201,300
Minnesota $73,800 to $189,000
New York $68,300 to $218,800
New Jersey $78,500 to $218,800
Virginia $68,300 to $201,300
Washington $80,200 to $201,300
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