Job#: 3056681 Job Description: Sr. Product Owner - Crew Records
Location: Chicago, Illinois (Hybrid)
Alternate Location: Denver, Colorado, Houston, Texas
Role Overview
This organization is seeking two experienced Product Owners to support a portfolio of integration initiatives across the Crew Technology organization. Selected candidates will help connect Crew Records, related applications, and third-party platforms and services. This work ensures seamless data exchange, streamlined business processes, and exceptional experiences for crew members and operational teams. This position is ideal for professionals who thrive at the intersection of business and technology, enjoy solving complex integration challenges, and are passionate about delivering value through cross-functional Agile teams.
Key Responsibilities
- Serve as the Product Owner for integration products and capabilities supporting Crew Records and broader Crew Technology platforms.
- Partner with business stakeholders, engineers, architects, vendors, and delivery teams to define product outcomes and priorities.
- Facilitate discovery and refinement discussions to understand business needs, integration opportunities, workflows, data flows, dependencies, and customer impacts.
- Own and maintain a prioritized product backlog in Jira aligned to business value, strategic objectives, and operational needs.
- Create and refine epics, features, user stories, and acceptance criteria that enable teams to deliver incrementally and confidently.
- Collaborate with Agile teams during planning, backlog refinement, reviews, and other Scrum events.
- Provide transparency into outcomes, dependencies, and delivery progress through the use of project management tools.
- Make informed tradeoff decisions that balance customer needs, operational requirements, technical considerations, and business value.
- Support testing, validation, release readiness, and adoption activities for new integrations and capabilities.
- Foster alignment across multiple product, engineering, and business teams to ensure successful outcomes.
- Communicate product vision, priorities, progress, and key decisions to stakeholders and leadership.
Required Qualifications
Education: A bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field is preferred.
Experience: At least 5 years of experience as a Product Owner, Product Manager, Business Analyst, or in a similar product-focused role is required.
Technical Skills: Strong proficiency in managing and prioritizing product backlogs within Jira is required. Candidates must have demonstrated experience delivering enterprise integrations, APIs, system interfaces, or data-centric solutions, along with the ability to translate business outcomes into actionable work.
Preferred Qualifications
- Experience supporting airline, operations, workforce management, scheduling, compliance, or crew-related systems.
- Familiarity with Crew Records, Crew Scheduling, Crew Pay, Inflight, Pilot, or broader crew operations platforms.
- Experience collaborating with third-party software vendors and integration partners.
- Understanding of API-based integrations, middleware technologies, and enterprise application ecosystems.
- Experience working in scaled Agile environments.
- Product Owner, Scrum, Agile, or related professional certifications.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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