CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit .
We are seeking a top-performing Services Sales Executive (SSE) to lead and win complex, outcome-based Professional Services engagements across enterprise and high-growth accounts. This is a strategic deal leadership role designed for experienced Professional Services sellers, Customer Practice Managers, and services-led growth leaders from Managed Service Providers (MSPs) and Global Systems Integrators (GSIs).
Operating at the center of the sales cycle, you will own end-to-end deal strategy, solution positioning, and commercial execution - from early customer engagement through signed Statement of Work (SOW) and into successful delivery outcomes. You will partner closely with Account Executives and Account Managers, Solution Leads, Solution Architects, Solution Engineers, Advisory & Strategic Pursuits, and Delivery teams to ensure solutions are compelling, executable, and aligned to customer outcomes.
This role goes beyond traditional selling. You will act as a trusted advisor to both internal account teams and clients, a growth partner to the business, and the orchestrator of cross-functional teams to shape and close high-value transformation programs. While the primary mandate is Professional Services, the north star is guiding clients toward long-term managed services relationships and recurring revenue streams.
Reports to: Sr. Manager - Professional Services Sales
What You Will Do Originate, Shape & Win Strategic Deals - Proactively identify, create, qualify, and lead large, complex Professional Services opportunities ($5M-$50M+) across existing accounts, whitespace segments, and targeted new logos.
- Engage early with customers alongside Account Executives and Account Managers to shape demand, define transformation agendas, and uncover business-outcome-led opportunities.
- Lead consultative, outcome-based discovery sessions aligned to business priorities and strategic objectives.
- Own and drive the end-to-end sales cycle from initial engagement through close.
- Align with Account Executives and regional sellers on territory strategy, whitespace penetration, account plans, and customer engagement priorities.
- Consistently generate pipeline through outbound prospecting, relationship development, referrals, and strategic account penetration.
Lead Services-Led Solutioning & Proposal Development - Collaborate with Solution Leads to define overall solution strategy and approach.
- Partner with Solution Architects to design scalable, fit-for-purpose solutions and with Solution Engineers to validate feasibility and supporting detail.
- Collaborate with Advisory & Strategic Pursuits for multi-workstream strategic opportunities.
- Work closely with Delivery teams to ensure executability and alignment to capability.
- Translate customer needs into outcome-based service offerings - including advisory and strategy engagements, assessments and workshops, implementation and transformation programs, and managed services.
- Lead proposal development, pricing strategy, and commercial structuring - ensuring proposals are compelling and clearly articulate how we solve for customer challenges and deliver measurable business outcomes.
- Partner closely with technical presales, architects, and delivery leaders to identify, articulate, and refine solution design into clear, accurate, and compelling customer-facing proposals.
- Drive internal alignment and approvals to accelerate time-to-close.
Executive Engagement & Influence - Build and maintain trusted relationships with C-suite and senior business stakeholders.
- Act as a trusted advisor to Account Managers and Account Executives, guiding customers through complex decisions with clarity and confidence.
- Lead executive-level conversations focused on business impact - not just technology.
- Navigate complex stakeholder environments to drive alignment and consensus.
Own Commercial Outcomes & Growth - Own deal quality, margin, and commercial viability across every pursuit.
- Build and maintain a robust pipeline of Professional Services opportunities across existing accounts, whitespace segments, and new logos.
- Drive pipeline creation, account expansion, and whitespace penetration.
- Identify and convert follow-on, cross-sell, and managed services opportunities - positioning Professional Services engagements as the gateway to long-term recurring revenue.
- Balance customer value with profitable growth and commercial rigor.
- Achieve monthly and annual gross profit, bookings, and pipeline creation targets.
Stay Connected to Delivery & Outcomes - Maintain executive-level visibility into active engagements sold.
- Act as the escalation point for critical risks and customer concerns.
- Ensure fidelity of original business goals, intent, commitments, and scope through delivery and managed services phases.
- Feed insights back into future deals, offerings, and go-to-market strategy.
Contribute to Practice Growth - Develop repeatable sales plays, solution frameworks, and go-to-market assets.
- Mentor Solution Leads, Architects, and Engineers on deal strategy and positioning.
- Bring market insight, competitive intelligence, and client feedback to shape portfolio evolution.
Required Qualifications - 10-15+ years in enterprise services sales, consulting, or services-led environments.
- 5+ years selling outcome-based Professional Services via Statement of Work (SOW).
- Proven success leading large, complex deals ($5M-$50M+) from inception through close.
- Proven experience personally owning and drafting customer-facing SOWs for complex services engagements.
- Demonstrated success partnering with technical presales teams to scope and close services opportunities.
- Background in MSP, GSI, or large-scale consulting organizations with deep experience across sales, presales, and delivery collaboration models.
- Strong track record in consultative, outcome-based, and value-led selling.
- Expertise in commercial structuring, pricing strategy, and negotiation.
- Proven ability to connect technology investments to business outcomes and ROI.
- Proven history of meeting or exceeding revenue and gross profit quotas.
- Experience prospecting into enterprise and mid-market accounts.
- CRM discipline (Salesforce preferred).
Preferred Qualifications Experience selling across one or more of the following service domains:
- Cloud & Infrastructure Services.
- Application Modernization and Software Development.
- Data & AI Services.
- Cybersecurity Services.
- Unified Communications and Collaboration.
Additional preferred experience: - Understanding of services delivery models (project-based and managed services), transformation programs, and enterprise IT operating models.
- Demonstrated success building and closing multi-year transformation programs.
- Experience working in matrixed organizations across technology or services domains.
Success Profile The ideal candidate is a deal leader, growth driver, and engagement partner who thrives at the intersection of strategy, solutioning, and revenue growth. You consistently create and close high-value, outcome-driven services deals and build deep, trust-based executive relationships. You align cross-functional teams to deliver clear, winnable deal strategies - and you stay engaged post-sale to protect outcomes and expand growth. You leave behind repeatable growth patterns within accounts and convert projects into long-term managed services and recurring revenue streams.
- Deal Leadership: Owns and drives complex pursuits from inception to close with confidence and precision.
- Executive Presence: Trusted advisor at the C-level who leads with credibility and influence.
- Commercial Acumen: Balances value creation with profitability - pricing, margin, and deal structuring are second nature.
- Outcome Orientation: Anchors all conversations in measurable business impact, not just technology.
- Orchestration Excellence: Aligns diverse teams - Solution Leads, Architects, Engineers, Delivery, and partners - into a single, winning strategy.
- Strategic Thinking: Connects individual deals to long-term account growth while maintaining a sharp understanding of current market conditions and technology advancements.
- Market Awareness: Stays current on industry trends, competitive dynamics, and emerging technologies to sharpen pursuit differentiation.
Why This Role This is not a traditional quota-carrying role focused on transactions. It is a strategic services deal leadership position where you will:
- Shape enterprise transformation agendas.
- Influence multi-million-dollar investment decisions.
- Lead end-to-end services pursuits.
- Build long-term client partnerships and growth platforms.
- Stay engaged post-sale to protect outcomes and expand growth.
If you come from a ProServe, Customer Practice, or GSI environment and are looking for a role with greater ownership, influence, and impact, this is an opportunity to operate at the intersection of strategy, solutioning, and revenue growth.
What We Offer - Competitive base salary and performance-based incentive plan tied to bookings and gross profit contribution.
- Opportunity to shape high-visibility, high-value strategic pursuits and leave a lasting mark on client transformation journeys.
- Access to a best-in-class partner ecosystem including co-sell programs and joint go-to-market resources.
- Dedicated professional development budget covering certifications, industry conferences, and advanced training.
- Collaborative team culture that shares assets, wins, and knowledge across a growing community of services professionals.
We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building a diverse and inclusive team. Location Requirement: Candidates must currently reside within approximately 1-1.5 hours commuting distance of the local Cleveland, OH or New York City, NY CBTS office/market they support. While this position offers remote flexibility, candidates are expected to be local to the assigned market and available for onsite client meetings and office visits as business needs require.
$100,000-150,000/per annum, i.e. the range is salary not including commission.The compensation range in this posting reflects the Company's good-faith estimate at the time of publication. The applicable base pay range for any individual will be determined based on the candidate's designated primary work location as well as factors including role scope and responsibilities, required qualifications, and the individual's experience, education, skills, knowledge, and performance. Certain positions may also be eligible for additional compensation such as discretionary merit increases, bonuses, or sales-based variable compensation in accordance with applicable plans and role requirements.
Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-s may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.
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