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Communications Technician

SAIC

Colorado Springs, Colorado • Today

Full-time

USD 80,001.00 - 120,000.00 per year

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Easy Apply

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Depends on Experience

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Help Desk Tech - Day Shifts - TS/SCI W/Polygraph

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Colorado Springs, Colorado • 12d ago

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ITPA11 - Data Warehouse Modeler

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ITPA12 - Senior Data Warehouse Database Administrator

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ITPA12 - Senior Database Administrator

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System Support Technician (Remote environment)

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ITPA12 - Sr Salesforce Application Developer

State of Michigan

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USD 33.45 - 48.09 per hour

SAIC

Job Details

Skills

Virtual Machines
Technical Support
VTC
Printer Management
Group Policy
Active Directory
Microsoft Windows
Remote Management
Recovery
Storage
Hyper-V
Security Management
Print Management
Printers
Mapping
Internet
Network
Printing
Personas
Provisioning
OMB
Distribution
VMware
Virtual Desktop
VDI
Knowledge Base
Service Operations
Service Level
Communication
Military
Software Packaging
Policies and Procedures
Data Integrity
Management
Standard Operating Procedure
Auditing
Servers
Operating Systems
Computer Hardware
Software Configuration
Database
Documentation
Science
Security Clearance
DoD
Regulatory Compliance
CompTIA
Security+
Customer Engagement
Information Technology
Systems Engineering
FOCUS

Virtual Machines
Technical Support
VTC
Printer Management
Group Policy
Active Directory
Microsoft Windows
Remote Management
Recovery
Storage
Hyper-V
Security Management
Print Management
Printers
Mapping
Internet
Network
Printing
Personas
Provisioning
OMB
Distribution
VMware
Virtual Desktop
VDI
Knowledge Base
Service Operations
Service Level
Communication
Military
Software Packaging
Policies and Procedures
Data Integrity
Management
Standard Operating Procedure
Auditing
Servers
Operating Systems
Computer Hardware
Software Configuration
Database
Documentation
Science
Security Clearance
DoD
Regulatory Compliance
CompTIA
Security+
Customer Engagement
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2616247

Location: Colorado Springs, CO, US

Date Posted: 2026-08-31

Category: Information Technology

Subcategory: Technical Svcs

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: TS/SCI

Potential for Remote Work: ORA_ON_SITE

Description

SAIC has an opportunity on our NORAD/NITES newly awarded program for a Communications Technician onsite in Colorado Springs. In this role, you will serve as 24/7 immediate response information technology support technician for the NORAD & US NORTHCOM Headquarters Joint Operation Center (JOC). Supporting senior Civilian and Military personnel, provide technical assistance for NIPR/SIPR client maintenance and support, as well as virtual machine troubleshooting for virtual desktop infrastructures, network and server degradation, and software misconfigurations. Provides technical support and troubleshooting for all hardware, workstations, networks, peripheral devices, Crestron /VTC feeds, secured phones, applications, and printer management. Performs system configuration for VDI and profile issues, with experienced knowledge on modifications for security group policy and accesses elevated token privileges for Tiers 1 & 2 administration.

Responsibilities

Experience with Active Directory for modification, permissions, policies, security groups, and share drive connectivity of user accounts
Windows OS expertise to include advanced windows settings, desktop configurations, image deployment, installation, remote management, network troubleshooting, recovery, storage and update management, Hyper-V, and Security Management (These were our required Percipio Certificates)
Access Print Management Servers for the installation and server configuration for printers on multiple network servers, mapping Internet Protocol for network connectivity, troubleshooting, and printing capabilities.
Manage the Defense Enterprise Provisioning Online (DEPO) services for N&NC Persona Single-Entry and Non-Persona Entry for provisioning and deprovisioning O365 entitlements, as well as creation, modification, and assigning of DoD organizational mailboxes (OMB), calendars, and distribution lists (DL).
Utilize VMware Horizon and Virtual Desktop Infrastructure (VDI) for session and server configuration, connectivity troubleshooting, domain and resource monitoring, critical event databases, and the overall maintenance of virtual session users and groups.
Create and contribute to N&NC Knowledge Base Article database for Tier 0 - 2 technician guides.
Familiarity with the Ivanti service operations tool for documentation and resolution, supporting N&NC Service Level Agreements and a growing resolution database.
Streamline communication by interacting with multiple operational and organization teams of contractors, civilians, and military personnel, exceeding contractual requirements and fostering the customer relationship
Performs software installations and upgrades to operating systems and layered software packages.
Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.
Monitors and tunes the system to achieve optimum performance levels.
Ensures workstation data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
Develops and promotes standard operating procedures.
Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.

Qualifications

Required Qualifications

Bachelors of Science Degree in related field plus 2-4 years of experience or HS plus 6-8 years of experience to qualify for this position.
Active Secret clearance with TS/SCI eligibility clearance.
DoD 8750 Compliance and IAT Level 2 Certification: CompTIA's Security+CE.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2616247
Posted 3 hours ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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Job ID: 2616005 Location: San Diego, CA, US Date Posted: 2026-08-21 Category: Information Technology Subcategory: Network Engineer Schedule: Full-Time Shift: Day Job Travel: Yes - 25% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: ORA_HYBRID Description SAIC is seeking a TACNET CB-ISEA Network Engineer (Fleet Support) to join our team in San Diego, CA; must be local to area. This Hybrid/Remote position requires f

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Job ID: 2615911 Location: San Diego, CA, US Date Posted: 2026-08-20 Category: Information Technology Subcategory: Network Engineer Schedule: Full-Time Shift: Day Job Travel: Yes - 25% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: ORA_REMOTE Description SAIC is seeking a TACNET CB-ISEA Mid-level Network Engineer (Fleet Support) to join our team in San Diego, CA. This role is Remote but MUST BE LOCAL TO AREA due t

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Computer Network Technician

Scott Air Force Base, Illinois

•

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Job ID: 2616148 Location: Scott Afb, IL, US Date Posted: 2026-08-27 Category: Information Technology Subcategory: Network Engineer Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Network Technician to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technol

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SAIC

Job Details

Skills

Virtual Machines
Technical Support
VTC
Printer Management
Group Policy
Active Directory
Microsoft Windows
Remote Management
Recovery
Storage
Hyper-V
Security Management
Print Management
Printers
Mapping
Internet
Network
Printing
Personas
Provisioning
OMB
Distribution
VMware
Virtual Desktop
VDI
Knowledge Base
Service Operations
Service Level
Communication
Military
Software Packaging
Policies and Procedures
Data Integrity
Management
Standard Operating Procedure
Auditing
Servers
Operating Systems
Computer Hardware
Software Configuration
Database
Documentation
Science
Security Clearance
DoD
Regulatory Compliance
CompTIA
Security+
Customer Engagement
Information Technology
Systems Engineering
FOCUS

Virtual Machines
Technical Support
VTC
Printer Management
Group Policy
Active Directory
Microsoft Windows
Remote Management
Recovery
Storage
Hyper-V
Security Management
Print Management
Printers
Mapping
Internet
Network
Printing
Personas
Provisioning
OMB
Distribution
VMware
Virtual Desktop
VDI
Knowledge Base
Service Operations
Service Level
Communication
Military
Software Packaging
Policies and Procedures
Data Integrity
Management
Standard Operating Procedure
Auditing
Servers
Operating Systems
Computer Hardware
Software Configuration
Database
Documentation
Science
Security Clearance
DoD
Regulatory Compliance
CompTIA
Security+
Customer Engagement
Information Technology
Systems Engineering
FOCUS

Summary

Experience with Active Directory for modification, permissions, policies, security groups, and share drive connectivity of user accounts
Windows OS expertise to include advanced windows settings, desktop configurations, image deployment, installation, remote management, network troubleshooting, recovery, storage and update management, Hyper-V, and Security Management (These were our required Percipio Certificates)
Access Print Management Servers for the installation and server configuration for printers on multiple network servers, mapping Internet Protocol for network connectivity, troubleshooting, and printing capabilities.
Manage the Defense Enterprise Provisioning Online (DEPO) services for N&NC Persona Single-Entry and Non-Persona Entry for provisioning and deprovisioning O365 entitlements, as well as creation, modification, and assigning of DoD organizational mailboxes (OMB), calendars, and distribution lists (DL).
Utilize VMware Horizon and Virtual Desktop Infrastructure (VDI) for session and server configuration, connectivity troubleshooting, domain and resource monitoring, critical event databases, and the overall maintenance of virtual session users and groups.
Create and contribute to N&NC Knowledge Base Article database for Tier 0 - 2 technician guides.
Familiarity with the Ivanti service operations tool for documentation and resolution, supporting N&NC Service Level Agreements and a growing resolution database.
Streamline communication by interacting with multiple operational and organization teams of contractors, civilians, and military personnel, exceeding contractual requirements and fostering the customer relationship
Performs software installations and upgrades to operating systems and layered software packages.
Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.
Monitors and tunes the system to achieve optimum performance levels.
Ensures workstation data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
Develops and promotes standard operating procedures.
Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.

Qualifications

Required Qualifications

Bachelors of Science Degree in related field plus 2-4 years of experience or HS plus 6-8 years of experience to qualify for this position.
Active Secret clearance with TS/SCI eligibility clearance.
DoD 8750 Compliance and IAT Level 2 Certification: CompTIA's Security+CE.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Dice Id: 10111346
Position Id: 2616247
Posted 3 hours ago

Company Info

About SAIC

Go to company profile

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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