DescriptionReports To: Sr. Director, Operations and Maintenance
Location: Columbus, OH
We will determine salary based on skills and experience in relation to the function of the role, as well as equity to any other employees in the same or similar role.
Who is Congruex:
Congruex was formed in 2016 to take advantage of historic demand for digital connectivity.
Our founders are deeply rooted in the industry and have collectively built some of the country's largest communications infrastructure.
We design and build digital infrastructure across the nation by providing engineering, construction, and specialty solutions with integrated delivery or as an a la carte service. The work we do enables everything in the modern world to operate, from healthcare and energy to transportation and social interactions.
Our vision is to be the best provider of digital infrastructure solutions in the U.S. and our core values of GRIT connect everything we do. Will you join us?
Why Work at Congruex:
No matter what role you play, you are an important part of our team. We offer comprehensive and competitive benefits including, but not limited to:
- Medical, Dental & Vision benefits on day 1
- 401(k) program with company match and immediate vesting on day 1
- Flexible PTO for all exempt roles & competitive PTO accrual for all non-exempt roles
- Company Paid Maternity & Parental Leave Options
- Company Paid Basic Life Insurance (employee paid voluntary options)
- Free wellness benefits like counseling, financial planning, caregiver support, and more!
- Marketplace discounts and 24/7 access to online learning & development
Job Summary:
We are seeking an experienced Asset Manager to oversee our indefeasible right of use (IRU) telecommunications infrastructure assets based in Columbus, Ohio. This on-the-ground role is critical to maximizing the operational efficiency, revenue generation, and maintenance of our owned dark fiber and capacity assets. The successful candidate will serve as the primary point of contact for all asset-related matters, ensuring compliance with customer agreements, infrastructure optimization, and strategic growth initiatives.
Duties/Responsibilities:
Asset Oversight & Strategic Direction: Direct day-to-day operations and long-term strategy for all IRU assets; make independent decisions regarding asset deployment, utilization, and optimization; conduct comprehensive site assessments and audits; determine priorities for maintenance, upgrades, and capital improvements
Customer & Tenant Management: Serve as executive-level liaison and decision-maker for all customers, carriers, and co-location tenants; authorize operational decisions and issue directives to resolve critical issues; negotiate terms and conditions for service adjustments; hold ultimate accountability for SLA compliance and customer satisfaction
Maintenance & Operations Authority: Direct all maintenance activities and authorize corrective actions; establish maintenance priorities and standards; evaluate and select third-party vendors; approve scope of work and authorize expenditures; ensure minimal service disruptions through proactive management and contingency planning
Asset Location & 811 Management: Own all 811 Call Before You Dig ticket intake and management; make real-time decisions on ticket accuracy and asset location verification; direct locating crews and authorize marking protocols; establish procedures to prevent damage and ensure regulatory compliance; determine priorities when multiple conflicting requests arise
Underground Crossing Oversight & Project Authority: Exercise direct oversight and decision-making authority over all underground fiber crossings and bore operations; approve engineering designs and installation methodologies; authorize contractors and manage quality assurance; make on-site decisions regarding project modifications or schedule adjustments
Jurisdiction & Regulatory Leadership: Direct all interactions and negotiations with municipal, county, and state authorities; take ownership of right-of-way access, easement acquisition, and permit management; determine compliance strategies and authorize necessary corrective actions; maintain responsibility for all regulatory authorizations and documentation
Revenue Growth & Asset Optimization: Drive revenue optimization initiatives; independently identify and prioritize upsell and cross-sell opportunities; determine pricing strategies and service configurations; make decisions on asset deployment to maximize revenue per asset; collaborate with commercial teams to shape revenue strategies
Documentation, Compliance & Risk Management: Establish and enforce documentation standards; determine compliance requirements and authorize procedures to mitigate risk; make decisions regarding asset records management; hold accountability for regulatory adherence and internal control standards
Reporting, Analysis & Strategic Planning: Develop and present comprehensive performance reports; conduct independent analysis of asset performance and market trends; make recommendations regarding network expansion, capacity planning, and infrastructure improvements; provide strategic input on long-term asset portfolio decisions
Safety, Environment & Policy: Establish safety and compliance standards for all asset sites; authorize safety protocols and corrective actions; ensure adherence to environmental regulations and company policies; make decisions regarding site access restrictions or operational modifications based on safety assessments
Required Skills/Abilities:
5+ years of experience in telecommunications asset management, network operations, or infrastructure management
Strong understanding of dark fiber, IRU structures, and telecommunications service delivery models
Proficiency with asset management, Network Operations and CMMS (Computerized Maintenance Management System) software
Excellent communication and interpersonal skills for managing customer and vendor relationships
Ability to read technical documentation, diagrams, and equipment specifications
Strong organizational skills
Ability to present a professional demeanor with well-developed interpersonal skills including the ability to work well with diverse personalities; works well in a team environment
Detail-oriented with strong analytical and problem-solving abilities
Proactive and solution-focused approach to challenges
Ability to build and maintain strong professional relationships
Flexibility and willingness to adapt to changing business needs
Physical capability to access and inspect network infrastructure sites (may include climbing, confined spaces, outdoor work in various weather conditions)
Proficiency with standard business software (Excel, Word, project management tools)
Ability to read, analyze and interpret RFPs, trade journals, contracts, financial reports, job documents and prints, operating manuals, safety rules & regulations, training manuals, etc.
Ability to respond to inquiries or complaints from customers, employees, regulatory agencies, or members of the business community
Ability to effectively present information to top management, employees, customers, and public groups
Ability to work independently and manage multiple priorities
Strong organizational and documentation skills
Education and Experience:
High school diploma or equivalent
Physical Requirements:
Must be able and willing to work indoors and outdoors, subject to inclement weather conditions
Must be able to maintain visual and audible contact with other crewman and all moving or stationary persons/vehicles/objects to ensure safe coordination of movement
Must be able to work around heavy equipment and machinery
Must be able to lift and carry up to 50 pounds
Routinely requires extended periods of bending, squatting, climbing, kneeling, pushing, pulling, lifting, lifting in awkward positions, standing, and twisting
Must be able to stand, walk, sit or be in other physically demanding positions for long periods of time
Must be able to work while wearing safety boots, safety glasses, hardhat, and any applicable safety gear
Minimum Required Licenses/Certificates/Registrations:
CPR/First Aid
OSHA 30
Valid driver's license with clean driving record
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.
Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.
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