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Cerner Delivery Manager

Summary

We are looking for Cerner Delivery Manager for our client in Dallas TX.

Job Title: Cerner Delivery Manager

Job Location: Dallas TX

Job Type: Contract

Job Overview:

Requirement/Must Have:

8+ years of experience in Cerner Delivery Management.
Experience in running AMS support for large healthcare organizations.
Strong understanding of SLA & KPI based delivery.
ITIL SRUM based Operations and project delivery experience.
Experience in core functional domains such as Registration / ADT, Charge Services / Patient Accounting, Clinical modules (FirstNet, CareAware, Nursing), Ancillaries (PathNet, RadNet, Pharmacy), and Core Security.

Responsibilities:

Manage AMS Operations & ITIL processes.
Oversee Incident, Problem, Change, and Request management (ITIL v3/v4).
Handle P1/P2 management and RCA ownership.
Track and report SLA/SLO metrics.
Implement knowledge deflection and incident trend reduction strategies.
Provide on-call / after hours coverage.
Lead program management initiatives in Machine Learning, Artificial Intelligence, and Generative AI for healthcare.
Introduce programming languages like Python/R.
Ensure security, access, and compliance awareness.
Facilitate client governance and communication.
Manage vendor and multi-partner relationships.

Skills:

Strong Cerner Functional Breadth.
Excellent communication and presentation skills.
Ability to communicate effectively with stakeholders.
Commercial and contract awareness.

Qualification And Education:

Experience with Oracle Cerner.
Experience with Customer IT.
Experience with HCL AMS teams.
Experience with partner management.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10516350
Position Id: TX_CDMG_0716
Posted 2 days ago

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Cerner Delivery Manager

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