SAP Operations, Reporting & AI Analyst
Location : Dallas,TX
Contract
Position Summary
We are seeking a highly motivated contractor to support our SAP Support & Ops organization. This role will initially focus on developing executive-ready presentations, dashboards, reports, tracking tools, etc while helping streamline operational processes.
Over time, the individual will expand into supporting SAP S/4HANA transition initiatives, Operational Excellence programs, AI-enabled operations (AI Ops), and digital transformation efforts. This is an excellent opportunity for someone who enjoys combining business analysis, technology, automation, and AI innovation to solve real-world enterprise challenges.
Key Responsibilities
Operational Reporting/Reviews
- Create and maintain executive presentations, leadership decks, and operational summaries.
- Develop dashboards, reports, KPIs, and performance scorecards using Excel, Power BI, and related tools.
- Analyze operational data and present insights in a clear, actionable format.
- Support governance reporting, metrics reviews, and operational cadence activities.
Power App Development
Design, develop & maintain Power Apps Models based on the requirements received for the following:
- Transition Trackers
- RAID logs
- Hypercare & Issue log
- Resource Management tool
- Governance and Status Reporting Dashboards
- Service Review tools
AI, Automation & Innovation
- Identify opportunities to leverage Microsoft Copilot, AI, and automation to improve productivity and decision-making.
- Assist in building and maintaining AI-enabled solutions, knowledge repositories, and reporting mechanisms.
- Support AI use-case tracking, benefit realization, and governance activities.
- Participate in experimentation and proof-of-concept work involving AI technologies.
- Assist with AI Ops transformation.
- Partner with business and technical stakeholders to automate manual processes and improve operational efficiency.
SAP S/4HANA Transition & Support
- Assist with S/4 transition planning, documentation, tracking, and readiness activities.
- Assist with intake assessments, transition coordination, and operational handoff activities.
- Collaborate with SAP functional, technical, and AMS teams on process improvements and knowledge management.
Operational Excellence
- Support incident, problem, and change management tracking activities.
- Assist with running best practices for major incidents, RCAs, solutions, lessons-learnt, etc.
- Assist with Operational Excellence activities such as problem management, knowledge management, etc.
- Assist with continuous improvement initiatives and operational maturity programs.
- Help prepare materials for leadership reviews and operational governance meetings.
Desired Qualifications
Required
- 2 5 years of experience in business analysis, reporting, operations, or technology support.
- Advanced Microsoft Excel and PowerPoint skills.
- Experience creating dashboards and visualizations.
- Excellent written and verbal communication skills.
- Ability to work independently in a fast-paced environment.
Preferred
- Experience with Power Apps, Power Automate, Power BI, and SharePoint.
- Exposure to SAP ECC and/or SAP S/4HANA environments.
- Familiarity with project management, governance, RAID management, or PMO activities.
- Experience using Microsoft Copilot, AI tools, or automation technologies.
- Knowledge of ITIL, AMS, incident management, or operational support processes.
Ideal Candidate Profile
The ideal candidate is:
- Highly organized and detail-oriented
- Comfortable working with executives and technical teams
- Passionate about automation and AI
- Strong in data analysis and storytelling
- Able to translate business needs into practical solutions
- Excellent communication & coordination skills
- Interested in growing from reporting and operations support into SAP, AI, and digital transformation initiatives
Never miss an opportunity! Create an alert based on the job you applied for.