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Salesforce
Service Cloud Voice
Amazon Connect

Summary

Job Title: Salesforce Senior Technical Lead / Architect (Amazon Connect & Salesforce Service Cloud Voice)

Location: Dallas, TX (Hybrid)

Type: Contract

Responsibilities:

Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products
Provide detailed level of effort estimates for proposed solutions and articulate the benefits and risks to a solution’s feasibility and functionality
Develop custom solutions and interfaces leveraging the Salesforce platform
Lead the hands-on technical delivery of Salesforce implementations including development of custom solutions and interfaces, managing technical scope and client expectation, and maintaining system integrity
Create and maintain comprehensive technical documentation including design specifications, deployment guides & system support guides
Lead and manage end-to-end Salesforce projects
Design and develop customizations using Salesforce.com developer toolkit
Architect, design, and develop custom applications on the Salesforce platform using Apex programming
Establish and maintain user roles, profiles, security settings, access levels, and sharing rules
Perform data migration and maintain data quality using standard Salesforce data tools
Guide and mentor the development team, ensuring code and design quality
Collaborate with stakeholders to manage and prioritize project backlogs
Stay current with Salesforce updates and new technologies and leverage them to bring business benefits
Ensure the Salesforce system aligns with company’s business processes and collaborate with stakeholders to continually improve and further optimize the system
Perform code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used
Provide mentorship and supervise development team
Stay up to date with the latest Salesforce updates and features to provide guidance on best practices and new functionalities
Designing and implementing Salesforce-based systems and applications to meet business requirements.
Leading a team of Salesforce developers and ensuring best practices in development and integration are followed.
Collaborating with stakeholders to gather requirements and define project scope, while maintaining high technical standards.
Provide technical expertise and guidance to business stakeholders to ensure effective use of Salesforce for their needs
Proven experience in DevOps - Deployment (SIT/UAT/Prod) and Prod troubleshooting/fixes.

Qualifications:

12+ years of experience in Salesforce Ecosystem and integrations experience with various systems
5+ years or more with experience in Salesforce Service Cloud Voice and Amazon Connect ecosystem (application, telephony, routing, AI, and DevOps layers)
5+ years as a Salesforce Technical Lead
5+ years of Salesforce architecture, services, and security model
5+ years experience with Salesforce Development Toolkit (Apex, Visualforce, LWC, Lightning, etc.)
5+ years experience in hands-on development leverages design patterns, integrations and SF Architecture
5+ years experience in DevOps - Deployment (SIT/UAT/Prod) and Prod troubleshooting/fixes.
3+ years experience in AWS and Databricks.
5+ years Salesforce’s data model and how and when to create custom objects, junction objects, and other model items
5+ years experience with Agile development methodologies and tools i.e. Jira
Preferred Skills
Excellent analytical, problem-solving, and communication skills
Experience leading and mentoring a team of developers
Must have Salesforce Certified Platform Developer I, Certified Sales Cloud and Service Cloud
BS/MS degree in Computer Science, Information Technology or relevant field
Education and Salesforce Certifications – required
Platform Developer I,
Certified Sales Cloud and Service Cloud
BS/MS degree in Computer Science, Information Technology or relevant field

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10330808
Position Id: 99257-5195-
Posted 1 day ago

Company Info

About VDart, Inc.

VDart, headquartered in Atlanta, GA, is a global leader in digital talent solutions and IT staffing, delivering top technology professionals to businesses worldwide. With a strong presence across North America, Europe and Asia, we specialize in helping organizations navigate complex technology landscapes with the right expertise.

Through a strategic, client-focused approach, we have placed over 20,000 professionals across key industries and advanced technology solutions. Whether placing top talent in cutting-edge roles or providing strategic digital workforce solutions, our network of 4,000 specialists across 13 countries is committed to excellence, agility and impact.

Backed by 18 years of industry experience, we go beyond staffing to build long-term partnerships that accelerate digital transformation and drive sustained growth. Whether you need a technology partner to fuel innovation or specialized workforce solutions to maintain a competitive edge, VDart delivers the right people, skills and mindset to create a lasting impact in a digital-first world.

Salesforce CPQ Solution Architect (Steelbrick / SBQQ)

Hybrid in Santa Clarita, California

•

Yesterday

Job Title: Salesforce CPQ Solution Architect (Steelbrick / SBQQ) Location: Santa Clara, CA 95051 (Onsite) Type: Contract Job Summary CLIENT is seeking an experienced Salesforce CPQ Solution Architect to lead the architecture, design, and implementation of enterprise-scale Salesforce CPQ (Steelbrick/SBQQ) solutions. The ideal candidate will have deep expertise in Salesforce CPQ, Quote-to-Cash processes, enterprise integrations, and Salesforce platform architecture. This role requires clo

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Contract, Third Party

$142 - $144

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Salesforce Senior Technical Lead / Architect (Amazon Connect & Salesforce Service Cloud Voice)

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Salesforce Senior Technical Lead / Architect (Amazon Connect & Salesforce Service Cloud Voice)

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