Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack - from electrons to tokens - to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.
We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that - with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.
We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.
If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.
About the Role:Crusoe is building the infrastructure that powers the AI revolution - data centers, power generation, manufacturing, construction, and corporate offices expanding across North America. The physical security technology stack protecting those sites has to perform at SLA at all times.
The Senior Physical Security Systems Engineer owns the standards, SLAs, and ongoing performance of that stack. You set the standards our Design and Construction team deploys against, validate deployed systems at acceptance, and own the configuration, integration health, and lifecycle management of the stack once sites go live. You will work closely with the GSOC, Senior Physical Security Intelligence Analyst, Protective Operations, Design and Construction, IT, and Network Engineering.
The ideal candidate brings hands-on operator experience from a hyperscale, data center, critical infrastructure, or technology environment and knows how to run a multi-site stack without breaking it.
What You'll Be Working On:- Set and own the physical security systems standards that the Design and Construction team deploys against; validate systems at acceptance and own the operational handoff into production
- Define and own SLAs for platform availability, camera uptime, access control responsiveness, alarm quality, and integration health
- Operate access control, video management, intrusion detection, visitor management, and incident platforms at configuration depth
- Build and maintain integrations across the stack and with Ontic, Active Directory, and mass notification; script automation for health monitoring, SLA reporting, and lifecycle tasks
- Partner with Network Engineering, IT, and OT on VLAN segmentation, bandwidth, cert management, Active Directory integration, and device hardening
- Own firmware strategy, patch management, device lifecycle, tech refresh, and health monitoring dashboards across the footprint
- Ensure systems generate the audit evidence supporting SOC 2, ISO 27001, NERC CIP, and customer contractual requirements; partner with GRC on audit cycles
- Coordinate with the GSOC on system health and operator tooling; partner with the Intelligence Analyst on Ontic deployment; support Protective Operations on executive protection and event systems; support crisis and incident response involving physical
What You'll Bring to the Team:- 7+ years operating enterprise physical security systems at operator depth
- Hands-on fluency with access control platforms (Lenel, Genetec, Genea, or similar system) and video management systems (Genetec, Milestone, Ambient, or similar system)
- Strong IT and networking fluency - VLAN segmentation, bandwidth planning, cert management, Active Directory integration, firmware and patch strategy, device hardening
- Experience setting operational standards and SLAs and holding systems accountable to them across distributed, multi-site operations
- Strong written and verbal communication across technical and executive audiences
- Ability to collaborate across the GSOC, Protective Operations, Intelligence, Design and Construction, IT, and Network Engineering
- Ability to travel domestically approximately 20-35% and respond outside normal business hours when significant situations require support
- 7+ years operating enterprise physical security systems at operator depth
- Hands-on fluency with access control platforms (Lenel, Genetec, Genea, or similar system) and video management systems (Genetec, Milestone, Ambient, or similar system)
- Strong IT and networking fluency - VLAN segmentation, bandwidth planning, cert management, Active Directory integration, firmware and patch strategy, device hardening
- Experience setting operational standards and SLAs and holding systems accountable to them across distributed, multi-site operations
- Strong written and verbal communication across technical and executive audiences
- Ability to collaborate across the GSOC, Protective Operations, Intelligence, Design and Construction, IT, and Network Engineering
- Ability to travel domestically approximately 20-35% and respond outside normal business hours when significant situations require support
Bonus Points- Hyperscale data center, critical infrastructure, power generation, or technology environment experience
- NERC CIP compliance experience
- Advanced scripting, API, or automation experience applied to physical security systems
- Prior experience at Meta, Google, Microsoft, Amazon, Equinix, Digital Realty, CyrusOne, Vantage, Tesla, SpaceX, Apple, or a peer organization
- Vendor-side or integrator-side senior engineering experience with a desire to move to a client-side operator role
- Military signals, communications, OT engineering, or physical security MOS translation
- Certifications: PSP, CPP, platform-specific (Genetec, Lenel, Milestone, Verkada, Ambient), network (CCNA, Security+, or peer)
Operating Conditions:- Dallas on-site, with domestic travel of approximately 20-35%
- On-call availability for critical systems events, SLA breaches, and major incidents
- Occasional nights, weekends, and holidays as the operational tempo demands
- Handling of sensitive security systems, access data, video content, and company information with discretion is a core expectation
Benefits:- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance & emergency assistance
- Daily meals allowance
- Additional perks & programs specific to location
Compensation RangeCompensation will be paid in the range of up to $150,000 -$180,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
